Press Release

Alepo Announces First LTE Win in Africa, Providing PCRF, OCS, and IT System for both Data and Voice

Alepo Technologies, Inc. announces a partnership with Spectranet, providing an evolved packet core LTE solution via integration with a Huawei radio network, ensuring a future-proof and endlessly scalable solution.

Austin, TX, April 24, 2013 Alepo, a leading provider of network and IT solutions for next telecommunications service providers, announced today its first LTE win in Africa by partnering with Spectranet, one of the fastest growing 4G service providers in Nigeria. As a part of its technology upgrade path, Spectranet will start nationwide LTE rollout with Alepo in H1 2013, using Alepo to manage both existing 4G and forthcoming LTE services.

Specranet will deploy a broad suite of Alepo products to support their enhanced offerings, including Alepo’s award-winning OSS/BSS software, Service Enabler 8.1, Alepo’s Online Charging System (OCS), and PCRF, for fine-grained, real-time policy enforcement. Spectranet will also be deploying Alepo’s comprehensive set of APIs to integrate with a range of legacy systems and third-party vendors, including Huawei and Cisco network elements.

LTE

Spectranet has chosen Alepo to support delivery of a wide range of services, including data services, VoIP, audio conference, video conference, Wi-Fi services, leased line, and other enterprise services. The solution is built to support existing services while deploying the enhanced network with no service interruption.

“For a rapidly growing business, it was crucial that we found a solution that was future-proof and flexible, without sacrificing robustness,” said Mahesh Bhanarkar of Spectranet. “With Alepo, we found a partner with the experience and innovation necessary to support our business as we entered new markets.”

“We’re proud to be supporting Spectranet as their business evolves and grows and are confident that our solution provides them with the tools necessary to present fine-grained and feature-rich services to a rapidly expanding customer base,” said Dan Stern of Alepo.

About Spectranet

Spectranet was founded in 2009 with the aim of promoting Internet Services in Nigeria and has since become the most reliable wireless broadband in Lagos, Nigeria. Spectranet 4G broadband services were first made available in Lagos in October 6th 2011 and within one year supported 15,000 subscribers and became known as the fastest and the most reliable wireless network in Lagos, Nigeria. Spectranet aims not only to provide top-quality internet services, but also to be known for its Customer Experience, professionalism, reliability, flexibility, responsiveness, innovative products and services, and exemplary corporate citizenship.

About Alepo

Alepo Announces Launch of Intuitive Self-Care Mobile App

To meet the needs of an increasingly mobile customer base, Alepo has developed a self-care mobile app for use on smart phones and other mobile devices to provide intuitive and comprehensive self-care for telecommunications customers on the go.

Austin, TX, April 11, 2013 –Alepo, a leading provider of network and IT solutions for next telecommunications service providers, announced today the launch of their self-care mobile apps for Apple and Android mobile devices. The release of the apps coincides with a suite of customer care enhancements developed as part of the award-winning Service Enabler‘s new 8.1 release.

The new apps allow service providers across all telecommunications to offer market-leading mobile customer care as part of an Alepo backoffice solution. Features of the app include profile editing, bill view and payment, as well as product change and purchase. With minimal customization, the app may be launched as part of a new or modernized Alepo network solution. Boasting state-of-the-art intuitive, graphic-rich interfaces, the application is designed for use on smart phones and other mobile devices, catering to an increasingly mobile market.

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“As telecommunications customers are increasingly on-the-go, an intuitive and feature-rich customer care app is key to matching customer lifestyles and ensuring customer satisfaction,” stated Christina Shideler at Alepo. “We are dedicated to providing solutions that anticipate, rather than respond to, customer needs, and our focus on customer care in the latest Service Enabler upgrade has put an intuitive and robust app at the center of our upgrades.”

Alepo has made demos of the self-care apps available for download from the Apple and Google stores for preview by providers and customers. Part of a wider customer service-oriented upgrade, Alepo’s Service Enabler 8.1 also boasts 360 degree customer views for both employees and customers, plain-language records of account activity, account freeze and unfreeze, pop-up notifications of offers and account balance notices and more.

Download a demo version on Google Play: en_generic_rgb_wo_45 (1)

And on iTunes: Download_on_the_App_Store_Badge_US-UK_135x40 (1)

 

About Alepo

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