Mauritius Telecom recently upgraded its existing convergent billing and customer care platform to Alepo Service Enabler 8 for rapid service innovation and broader customer care capabilities on its fixed broadband network.
Tuesday, January 27, 2015, Austin, TX – Alepo, a leading provider of network and IT software solutions for global communications service providers, announced today that its longstanding customer Mauritius Telecom (MT), a leading communications service provider in Mauritius, has successfully completed a significant system upgrade to Alepo Service Enabler (SE) 8, including Alepo’s AAA Infrastructure. As a result, MT is able to deliver more advanced and flexible data offers to its rapidly growing subscriber base while achieving a significant reduction in OPEX. MT cited the need for real-time operations as a main driver of this upgrade. With Alepo SE 8, MT gains real-time capabilities, such as the ability to enforce fair use policies and to offer “Bandwidth on Demand” to subscribers, allowing them to purchase a temporary boost in bandwidth speed whenever they need it most.
MT can also send automatic SMS and email messages to subscribers, such as low balance alerts. These capabilities can enhance the customer experience and add value to MT’s business. “With the upgrade to Alepo SE 8, we can better serve our customers with real-time communications, data promotions, and service delivery,” said Devendra Utchanah, Executive Head, Network and Information Systems of Mauritius Telecom, “As one of our longest-standing technology partners, Alepo continues to deliver solutions and expertise that support our evolving marketplace.” As part of the SE 8 framework, Alepo implemented its billing and customer management platform, as well as its other BSS modules: product catalogue, reporting engine, and Web Self Care portal. Alepo also delivered many professional services, including all data migration for a database upgrade, systems integration with multiple third-party systems, onsite installation and training, and ongoing monitoring and support. “Time after time, MT has demonstrated strong leadership and foresight in delivering the most advanced and competitive data offerings to subscribers in Mauritius,” said Dan Stern, Vice President of Sales at Alepo. “We are proud of our partnership with MT, and we look forward to working with the company for many years to come.”
About Mauritius Telecom Mauritius Telecom (MT) is the leading telecommunications operator and service provider in Mauritius. MT’s strategy for growth is centered on innovation and enhanced customer experience as part of its Enabling ICT Evolution strategy. MT provides a full spectrum of voice and data services using fixed-line, mobile and internet platforms. MT’s real-time technology services and solutions, coupled with its experience and know-how, provide businesses with a one-stop solution for IP-based services, virtual private networks and high-speed internet access and application services. MT also invests in Fibre to the Home (FTTH), Fibre to the Business (FTTB), Gigabit Passive Optical Network (GPON), ADSL and SHDSL technologies and is also offering TelePresence and Cloud Computing solutions.
Orange-GETESA recently expanded its portfolio of Alepo solutions in its networks with an upgrade of charging, billing, and policy control solutions for 2G, 3G, and DSL data services.
Tuesday, January 20, 2015, Austin, TX – Alepo(www.alepo.com), a leading provider of network and IT software solutions for global communications service providers, announced today that longstanding customer Orange-GETESA has recently upgraded to the latest version of Alepo Service Enabler with the addition of Alepo’s advanced policy and charging control (PCC) in order to support its growing fixed and mobile data business in Equatorial Guinea. Wanting to support more competitive business plans for its fixed and mobile data services, Orange-GETESA worked with Alepo to modernize its multi-access technology network environment. In addition to the upgrade of Alepo Service Enabler to support billing and CRM, Alepo deployed its advanced policy and charging control (PCC) solution to better monetize data services across DSL, 2G and 3G networks. A TR-069 Auto-Configuration Server (ACS) was also deployed for remote device management. A major reason cited for this project was the need for streamlined and real-time operations that would enable Orange-GETESA to seize market opportunities as soon as they emerge.
With Alepo’s Online Charging System and PCRF Lite, Orange-GETESA can rapidly create and deliver differentiated services with the assurance of zero revenue leakage. What’s more, Orange-GETESA can send automatic alerts to customers via SMS or email whenever they reach a certain data limit or if a plan is about to expire. “Alepo continues to assure us of its robust and flexible solutions,” said Ignacio Ela, CTO at Orange-GETESA. “A continued partnership with Alepo means that we can respond quickly to changing market trends and expand our business in Equatorial Guinea without costly or risky replacements. With Alepo, we found a partner with the expertise and innovation necessary to support our customers’ current and future needs.” With Alepo’s advanced solutions, Orange-GETESA is able to deliver more granular, QoS-based data offerings to its fixed and mobile broadband subscribers. This includes the ability to dynamically increase or decrease bandwidth speeds, such as for Bandwidth on Demand or fair use policy applications. “We are proud of our lasting partnership with Orange-GETESA,” said Brandon Johnson, VP of Services at Alepo. “As Orange-GETESA’s business and technical needs evolve, we continue to provide robust solutions that enable this forward-thinking company to capture emerging opportunities at the moment they appear.”
About Orange-GETESA A subsidiary of Orange Group, Orange-GETESA is Equatorial Guinea’s leading service provider offering mobile and internet services. Orange Group is present in 30 countries. The Group had a total customer base of more than 236 million customers at June 30, 2014, including 179 million mobile customers and 16 million fixed broadband customers worldwide.
Alepo to deploy a high-performance AAA infrastructure to support Colombian communications service provider, Emcali’s triple-play broadband services across multiple fixed and mobile broadband networks.
Tuesday, January 13, 2015, Austin, TX – Alepo, a leading provider of network and IT software solutions for communications service providers, announced today that Colombian telecommunications service provider, Emcali, has selected Alepo to modernize its AAA infrastructure across its multiple fixed and mobile broadband networks. The transition to a more streamlined, high-performance network environment will enable Emcali to drastically enhance its service offerings and customer experience.
With Alepo’s carrier-grade AAA Infrastructure, Emcali will be able to bring new triple-play services and revenue opportunities to market faster without adding network complexity. The platform offers multi-access network support, which will enable Emcali to use a single AAA infrastructure for its WiMAX, Wi-Fi, xDSL, GPON, and mobile 3G UMTS networks, reducing OPEX and total cost of ownership. What’s more, the scalable solution is built to support rapid subscriber growth without sacrificing speed or efficiency of service delivery. Alepo will also provide standards-based integration with many third-party systems and legacy CRM platforms. In addition to AAA, Alepo will deploy its “PCRF Lite” to perform advanced, real-time policy control within the fixed broadband network environments. “As subscriber numbers grow and technologies change, we are seeing a surge of fixed and mobile communications service providers that are limited by underperforming or non-scalable AAA platforms,” said Dan Stern, Alepo VP of Sales.
“At Alepo, we combine the power of an industry-leading AAA solution with 20+ years of proven experience and strategic partnerships with SI experts to truly transform service providers’ AAA infrastructure in ways that meet and exceed today’s network demands and drive up growth and revenue.”
About Emcali Empresas Municipales de Cali, or Emcali, is a state-owned company that provides telecommunications and utility services to the citizens of Cali, Colombia. The mission of Emcali is to contribute to the welfare and development of the community by providing essential and complementary public services, with a commitment to the environment and to economic and social profitability. www.emcali.com.co
Digicel Jamaica added Alepo’s Carrier-Grade AAA Server to its mobile network in order to support a rapidly growing subscriber base on 2.5G (GPRS), 3G, and 4G (HSPA+) mobile broadband networks.
Tuesday, January 6, 2015, Austin, TX — Alepo, a leading provider of network and IT solutions for communications service providers worldwide, announced today that Digicel Jamaica has deployed Alepo’s Carrier-Grade AAA Server to support the rapidly growing demand for mobile broadband services over 2.5G, 3G, and 4G (HSPA+) networks. The announcement underscores the longstanding partnership between Alepo and Digicel, which spans numerous projects over five years and twelve Digicel markets in the Caribbean and Southern Asia.
Digicel Jamaica enlisted Alepo to upgrade its mobile AAA infrastructure as the company’s growth in mobile subscribers outpaced the previous AAA server’s capabilities. Digicel Jamaica cited a need for a carrier-grade solution that offered greater performance, reliability, and endless scalability as the demand for mobile data continues to surge upward. The Alepo AAA infrastructure will support over one million mobile subscribers across twelve countries on 2.5G, 3G, and 4G mobile networks. “Our continued experience working with Alepo has given us confidence in this network investment as well as in Alepo’s ability to deliver a robust solution able to support our growing customer base,” said Krishna Phillips, Digicel Jamaica CTO. According to the 2014 Cisco Visual Network Index, mobile data usage is set to grow 11-fold in the next five years. This heightens the importance of the role of AAA in the mobile broadband environment in order to properly monitor and enforce accounting parameters as well as to reduce signaling strain on the network. “Alepo understands that mobile broadband is the impetus to growing operator revenues and delivering a sophisticated customer experience, and we’re proud to work closely with Digicel Jamaica to expand its mobile data networks,” said Brandon Johnson, Vice President of Services at Alepo. “Alepo’s AAA Infrastructure has been a cornerstone of our products, and it continues to prove itself as legacy systems fail and fall behind.”
About Digicel Group Digicel is a mobile phone network provider covering parts of Oceania, Central America, and the Caribbean regions. The company is owned by Irishman Denis O’Brien, is incorporated in Bermuda, and based in Jamaica. After 13 years of operation, total investment to date stands at over US$5 billion worldwide. Digicel has operations in 32 markets in the Caribbean, Central America and Asia-Pacific. http://www.digicelgroup.com/