First Digicel Device Firmware Update with Alepo Mobile Device Management a Success
Leading telecoms operator, Digicel, successfully deployed Alepo’s carrier-grade OMA DM Server and completed its first firmware over the air (FOTA) update of devices on its 4G Broadband network.
December 1, 2011, Austin, TX — Alepo announced today that Digicel, the best value mobile operator across the Caribbean, Central America and Pacific, has implemented Alepo’s OMA DM Server for comprehensive device management on its 4G Broadband networks in both Jamaica and the Cayman Islands. The carrier-grade system has already proven successful, allowing Digicel to remotely manage customer devices on its nationwide network.
Built on Open Mobile Alliance (OMA) DM 1.2 and collaborative WiMAX Forum standards, Alepo’s OMA DM Server eases and automates end-to-end mobile device management by enabling Over-the-Air (OTA) firmware updates, provisioning, monitoring, security, and more.
“We are constantly looking to ensure that the service we deliver to our valued customers is second to none,” stated James McElvanna, Director of 4G Broadband for Digicel Jamaica. “Alepo’s proven OMA DM Server has been integral in that as it has allowed Digicel to efficiently manage our customers’ devices.”
Alepo OMA DM Server automates firmware updates for hands-off delivery of new services, security updates and critical fixes to bugs that may interfere with network operations. From the administrative interface, system operators can easily add new firmware, schedule update campaigns, point to external download locations and view update status. The system includes failure reporting and retry management.
“As mobile devices and technologies evolve, firmware updates and configuration changes are becoming ever more common, and service providers must plan accordingly to avoid potential network or device impingements,” said Jonathan Garini, Vice President of Products at Alepo, adding, “Alepo’s OMA DM Server achieves a highly efficient, hands-off solution by delivering firmware updates over the air.”
About Digicel Group
After ten years of operation, Digicel Group Limited has 11.5 million customers across its 32 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programs.
In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.
Visit www.digicelgroup.com for more information.Download PDF