MTN Cameroon is the leader of the mobile telephony market in Cameroon. Founded in 2000, The MTN Group provides cellular network access and associated services through its subsidiaries and joint ventures. MTN had over 3.7 million active subscribers, over 800 permanent staff, and has invested over FCFA 213 billion in the development of a state-of-the-art network (as of 31 December 2008).
While MTN Cameroon had expanded into broadband internet years ago, they had been offering purely postpaid services and wished to expand into prepaid internet. In order to maintain customer satisfaction, MTNC wished to offer prepaid internet as part of a fixed mobile solution that would allow them to use their existing Ericsson IN system and maintain a common interface for all agents and customers.
In addition, MTNC wished to expand into Wi Fi and required a Wi-Fi management.
Alepo was chosen after a rigorous selection process to provide the following services:
Prepaid Internet
- Fixed-Mobile Convergence (Ericsson IN)
- Quota-based Prepaid
- Provisioning
- Automated Activation
- Rating and Charging
- Web Self Care portal
- Voucher Management
Wi-Fi Management
- Rating and Charging
- Voucher Management
- Reporting
- Alepo Service Enabler
- AAA Server
- IN to IP Charging Gateway
- Wi-Fi Management Software
"Alepo has been very professional and offered the most complete solution of all vendors we reviewed," stated Roushay Swarts, CIO, MTN Cameroon.
MTN required a vendor that could seamlessly integrate with their existing Ericsson prepaid IN system to introduce a fixed-mobile solution, with no changes to customer or agent interfaces and offer management for their expanding Wi-Fi network. Alepo was able to provide a comprehensive solution and a Wi-Fi management solution that assured MTNC of further revenue assurance and customer satisfaction, with an infrastructure poised to ease the introduction of further products.
