Alepo's OMA DM Server is a comprehensive device management system that eases and automates the end-to-end management of next generation devices, including smart phones, MIDs, Wi-Fi access points, Femtocells, Microcells, 3G/4G routers & WiMAX CPEs, by enabling the provisioning, bootstrapping, activation, configuration changes, and firmware updates of devices over the air (OTA). This allows for a hands-off, automated solution that reduces manual intervention by the customer or customer support to increase customer satisfaction while reducing operational expenses and burden on customer support centers.
Alepo's proven OMA DM Server has completed successful IOTs with multiple leading device OEMs.
- Over-the-Air (OTA) Provisioning & Firmware Updates (FOTA), as specified by OMA and the WiMAX Forum, allows for automated provisioning and updates of devices without any required manual intervention by the customer or customer service agent. Alepo's OMA DM Server includes a built-in Firmware Update Management Object (FUMO).
- Web-Based Administrative Interface makes it easy to schedule firmware update campaigns, generate factory settings for OEMs, monitor device updates and provide remote customer support.
- Self-Activation via Alepo's Subscriber Portal makes for a simple and intuitive activation & registration process. From this portal, current subscribers can easily pair a new device with an existing account over SMS.
In one activation scenario, a customer switches on a new device, the device is provisioned OTA by the OMA DM Server, and the customer is automatically redirected to Alepo's Subscriber portal to register for and purchase services. Once completed, the customer may begin using services instantly, avoiding any device configurations, resetting or calls to a help desk. - Industry Standards-Compliant Solution, Alepo's OMA DM Server is based on Open Mobile Alliance (OMA) and WiMAX Forum specifications, including OTA provisioning, making it highly compatible with major device manufacturers.
