For providers focusing on prepaid services, Alepo’s offerings support comprehensive prepaid solutions that guard revenue, automate customer service, and provide advanced voucher management.
- Advanced voucher management- support of both physical and virtual card creation and full voucher lifecycle management (including recalls, assigning a shelf-life, and batch organization)
- Mid-session disconnect- Prepaid sessions are disconnected exactly when balance is used up, with zero leakage.
- Support use of multiple services from the same prepaid balance using either quotas or a policy server
- Support of either an internal or external balance manager or both simultaneously
- Real-time credit card processing
- Advanced customer self-care via web and IVR- allows customers to sign-up for services through the web or IVR and immediately receive a log-in ID as well as top-up vouchers, submit trouble tickets, or purchase additional services.
- Reliable and stable- Built using proprietary code and boasting five nines availability, assuring that your system is highly available. Additionally, Alepo has over ten years of experience in telecommunications, ensuring you a well-tested product.
