Alepo offers professional services for every size and type of project. Alepo’s well-organized team of business analysts, sales engineers, project managers, researchers and developers, technical writers, trainers, and subject matter experts are some of the leading professionals in their fields. Our team works with you from conception to launch and thereafter to ensure that your solution fully meets your business and network needs, so that you can remain competitive, innovative and profitable, even as markets shift and technologies evolve.
An expert in data networks, Alepo carries the knowledge and real-world experience to design the most robust and innovative solutions that stand up to the most challenging of service providers’ network and business needs.
Alepo constructs customer solutions according to our core design principles of automation, compliance to standards, scalability, feature-richness, flexibility, and future-readiness, and measures them against a rigorous set of key performance indicators (KPIs). On every project, Alepo carefully designs, builds, and delivers solutions that:
- Ensure a proven solution that grows with your business and readily adapts to market changes
- Heighten the user experience for end customers and system users alike
- Reduce time, costs and risks associated with deployment and network integration
- Maximize your return of investment (ROI) in Alepo products and solutions
Fast, accurate, and efficient – Alepo delivers each project to meet your expectations and our standards for excellence. Our implementation methods, best practices, and project organization are well structured and road tested, so you can be assured of a smooth and efficient deployment process. Alepo’s dedicated project managers guide you through every phase of the project with open lines of communication, and keep the project organized and on time.
Alepo can also provide remote deployment services at a client’s request. Services include product installation, configuration, RDBMS setup and optimization, configuration of data and voice network elements such as routers, gateways, soft switches, and access servers, and mail server integration.
Alepo’s comprehensive set of APIs and years of experience integrating with legacy systems ensures that Alepo’s staff can efficiently integrate with any legacy or anticipated subsystem. Alepo may either offer standalone APIs to customers and independent system integrators or (more often) perform the integration utilizing our skilled engineers.
Alepo’s leading team of researchers, subject matter experts, and analysts often serve in consultancy roles to provide expert IT and business insight to service providers worldwide. We leverage over 15 years of proven industry experience to drive forward our clients’ technology and to realize business success.
Contact us to request more information on any of our consulting services below.
Concept to design, solutions architecture, user experience design, standards compliancy, requirements definition, proof of concept, and RFP guidance
Core Network Design
High availability network architecture design, signaling plane traffic modeling, node sizing and dimensioning, routing and addressing, scalability requirements, quality of service, network performance monitoring, and more.
Integration & Convergence
Next generation network evolution, fixed mobile convergence architecture, prepaid postpaid convergence, policy and charging systems integration, integration web services, APIs, interoperability testing, best of breeds assurance, and more.
Business & Operational Strategy
Business process management, operational efficiency, systems consolidation, process automation and restructuring, strategy implementation and corporate training, business models, market research, customer experience management, and more.
Other Consulting Services
Call on Alepo to help solve your most critical and challenging IT & business issues.
Data migration is the process of moving required (and most often very large) volumes of data from existing systems to new systems. During data migration, Alepo takes a number of measures, including inspection, weeding, and cleansing to reduce risk and to ensure the integrity of the data and a smooth migration without interruption to current services. Alepo’s team of expert engineers has extensive, proven success in data migration for service providers large and small.
Today’s fast moving telecommunications landscape requires that industry professionals have the correct knowledge and skill sets to efficiently navigate the various systems and platforms used to drive up business success. Failure to adequately learn how to use and manage Alepo’s solutions can cause lackluster performance, costly errors and network failures. This is why Alepo goes to great lengths to ensure the most comprehensive, professional training program possible.
Alepo’s ACE (Alepo Certified Engineer) Training is a strategic program dedicated to providing quality, professional training and knowledge transfer on all Alepo products and solutions to Alepo customers. ACE offers instructor-led courses to accelerate and focus the learning process, increasing retention, benefits, and value of Alepo materials and skills. All of Alepo’s ACE instructors are tenured Alepo employees, most often subject matter experts (SME) in the specific training courses they lead. Alepo’s classroom training program delivers a richer learning experience that is more cost effective, efficient, and less disruptive to schedules.
Alepo approaches each customer project as a milestone in a long-term partnership, and follows each deployment with considerable training and support activities. After the initial launch and training program, an Alepo technical resource remains onsite for a “hand-holding” period to assist staff, answer questions and to reinforce training materials.
Following a deployment, Alepo provides extensive 24×7 remote support every day of the year. Alepo’s support centers are fully staffed with trained engineers who are able to respond quickly and accurately to emergency situations. As part of an annual subscription, Alepo support is conveniently accessible to customers via a support web portal, over the phone, MSN Messenger, Skype, and e-mail. Alepo customers are reassured that a knowledgeable professional is always available to assist them.
For customers who desire long-term onsite support from Alepo engineers, Alepo can insource Alepo engineers to the customer’s company.
Alepo’s dedicated team of engineers, subject matter experts and product designers lead our ongoing effort to bring the most innovative, highest-quality solutions to market quickly, efficiently. As our solutions start and finish with our customers in mind, Alepo finds inspiration in evolving customer needs and market changes. Post-release feedback, performance monitoring, and new business requirements feed into our constant development cycle, allowing us to enhance and fine-tune our existing solutions, and to find new, innovative ways to solve today’s most challenging network issues.
For our existing customers looking to evolve and expand, Alepo ensures a rigorous and proven upgrade process, one that works to ensure a rapid, cost-effective delivery of the latest solution while minimizing risk and impact on the existing network.