Alepo Revenue Management
In today’s evolving telecommunications landscape, the old rules of billing give way to new challenges, emerging market trends and customer demands. To navigate this volatile landscape and emerge a profitable, sustainable market leader, service providers require a comprehensive, real-time revenue management solution that can rapidly deliver services that are profitable and resonate strongly with customers, mitigate the risk of revenue loss proactively, and respond instantly to market changes.
Alepo Service Enabler’s real-time revenue management tools meet today’s revenue challenges with dynamic and proactive force, making it possible to:
- Employ a single convergent charging & billing infrastructure
- Create truly differentiated service offerings that resonate strongly with customers
- Drive up revenues and customer loyalty with personalized services
- Deliver new, innovative products and offers to market faster
- Reduce OPEX and total cost of ownership (TCO)
- Protect investment in a scalable, carrier-grade platform with proven success
Learn more about Alepo Service Enabler’s revenue management modules:
Alepo’s Convergent Charging & Billing
The Convergent Charging & Billing Platform by Alepo encompasses real-time (online) and batch (offline) rating, charging, and billing, as well as balance management, mediation, and more. The robust platform makes it possible to merge all next generation services and access technologies onto a single, carrier-grade platform, and serves as a 3GPP Online Charging System (OCS).
Alepo Payment Management
Alepo Service Enabler offers complete versatility in area of payment management so that service providers can implement the payment methods that are the most convenient and familiar for their customers. A positive customer payment experience ensures maximum revenue capture and can ease the burden on your collections department. It also lends itself to higher ARPU by eliminating barriers or frustrations, making it simple and highly accessible for customers to make additional purchases.
Alepo works with each client individually to build the best payment management solution for each unique business. Alepo also has extensive experience in integration with payment gateways and financial institutions.
Convenient, Simple Payment Sources
- Subscriber Portal
- Customer Care
- Retail / Point of Sale (PoS)
- Automatic Billing
- Interactive Voice Response (IVR)
Universal Payment Methods
- Credit Cards
- Cash or Cheque
- Vouchers, See Voucher Management
- Mobile Account Balance Transfer
- Mobile Money
Integration with Payment Gateways & Banks
Integration with payment gateways and banks ensures immediate credit card approval, charging or bank draft, allowing customers to purchase services online or over the phone and begin using them without delay. To realize this, Alepo employs open APIs, so that integration with local payment gateways can be done by Alepo, the service provider or a third party. In addition, Alepo adheres to major credit card companies’ PCI requirements to protect customers’ credit card details and ensure service providers’ compliance to these regulations.
Enabling customers to use credit cards to purchase services increases customer satisfaction by offering the ease of online bill pay and sign-up and reduces management cost by allowing customers to make payments themselves, which are automatically cleared and processed, increasing customer satisfaction and decreasing churn.
Alepo Revenue Assurance
Alepo Service Enabler utilizes a holistic approach to revenue assurance that encompasses all systems, processes and data across the platform. It includes a combination of proactive, automated and reactive measures to stop revenue leakage on all fronts, through prevention, immediate identification and isolation of the issue, and correction and reporting.
Common causes of revenue leakage in today’s complex network environments include identity fraud, rating errors, incorrect or incomplete CDRs, misconfigured external integration points and human error. These problems can occur systematically or sporadically. Alepo’s Revenue Assurance module mitigates these problems through Fraud & Abuse Prevention, CDR Error Correction, and real-time Error Reporting & Notification.