Alepo Payment Management
Alepo Service Enabler offers complete versatility in area of payment management so that service providers can implement the payment methods that are the most convenient and familiar for their customers. A positive customer payment experience ensures maximum revenue capture and can ease the burden on your collections department. It also lends itself to higher ARPU by eliminating barriers or frustrations, making it simple and highly accessible for customers to make additional purchases.
Alepo works with each client individually to build the best payment management solution for each unique business. Alepo also has extensive experience in integration with payment gateways and financial institutions.
Convenient, Simple Payment Sources
- Subscriber Portal
- Customer Care
- Retail / Point of Sale (PoS)
- Automatic Billing
- Interactive Voice Response (IVR)
Universal Payment Methods
- Credit Cards
- Cash or Cheque
- Vouchers, See Voucher Management
- Mobile Account Balance Transfer
- Mobile Money
Integration with Payment Gateways & Banks
Integration with payment gateways and banks ensures immediate credit card approval, charging or bank draft, allowing customers to purchase services online or over the phone and begin using them without delay. To realize this, Alepo employs open APIs, so that integration with local payment gateways can be done by Alepo, the service provider or a third party. In addition, Alepo adheres to major credit card companies’ PCI requirements to protect customers’ credit card details and ensure service providers’ compliance to these regulations.
Enabling customers to use credit cards to purchase services increases customer satisfaction by offering the ease of online bill pay and sign-up and reduces management cost by allowing customers to make payments themselves, which are automatically cleared and processed, increasing customer satisfaction and decreasing churn.