Smart Communities represent the epitome of convenience and state-of-the-art technology, traits that should be reflected in the IT backoffice system. Alepo’s Service Enabler is designed to ensure that the billing and delivery of utilities and telecommunications services is automated and executed with minimal effort, all on an innovative, market-leading platform. Alepo’s back office solution for luxury developments provides an all-inclusive platform which supports around the clock service as well as ease of use for both administrators and customers.
- Convergent Billing- the convergence of Alepo’s backoffice solution permits the delivery of all services on a single bill. Providers can bundle any and all services into a single customer account.
- Fine-grained Rating- The Alepo system calculates both flat rate and usage-based fees. Charges can also be calculated based on unit size or any aspect of the EDR (Event Detail Record), allowing for utmost rating flexibility.
- Vendor Neutral Platform- Alepo’s vendor neutrality allows providers to create a best-of-breed network, comprised of any compliant telecommunications or resulting in maximum efficiency and customization.
- System Automation- Core functions such as partner and vendor management, equipment activation, customer care, and revenue assurance are all automated, which reduces both operating expenses and human error. Automatic Meter Reading (AMR) is also supported.
- Modular Design- Alepo’s modular system allows smart community developers to pick and choose which functions are necessary now, with the option to expand in the future. For example, Alepo could be used just for utility or just video billing.
- Video- both subscription and on-demand
- Voice- both fixed and mobile
- Internet
- Content- i.e. ringtones, games, etc.
- Electricity
- Solid Waste Management
- Gas
- Community Fees ...All on a single bill
