Alepo's Service Enabler platform is a comprehensive billing and customer care platform for the delivery of multiple next generation services. For years, Alepo has aided both Greenfield and Incumbent providers in launching a truly convergent billing system that grows as quickly as the market. Whether deployed as an end-to-end or adjunct solution, Alepo's solutions offer a stable, feature-rich, and endlessly scalable platform for all next generation services.
- A truly convergent billing and customer resource management system- Shares information across services in real-time, enabling even prepaid accounts to be used for Data, Voice, and Video simultaneously, with zero leakage.
- Automated customer care and integration with IVRs- Lessens burden on CSRs and increases customer satisfaction.
- Experience integrating with legacy and future systems- Via a comprehensive set of APIs
- Modular design- allows providers to choose only those modules and functions currently necessary with the ability to replace functions either with an upgraded internal module or an external one (through APIs)
- Flexible rating system- sessions may be rated according to any aspect of the EDR (event detail record)
- Endlessly scalable- Simply add servers to support more users.
- Reliable and stable- Built using proprietary code and boasting five nines availability, assuring that your system is highly available. Additionally, Alepo has over ten years of experience in telecommunications, ensuring you a well-tested product.
