7 Customer Trends that Drive Convergent Charging

Document Overview

This white paper explores how new customer trends have disrupted the traditional rules of revenue and are compelling service providers to adopt more advanced convergent charging and billing. These modern solutions facilitate the rollout of innovative new products, enabling service providers to stay ahead of evolving market demands to boost revenue and increase customer loyalty.  

Key Takeaways
  • Get to know the top seven customer trends that are the key drivers for CSPs to implement advanced charging
  • Learn about the innovative offerings that convergent charging enables operators to provide
  • Understand the policy-driven business models that can be employed
  • Know what to look for when evaluating solutions
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