Austin, TX, May 22, 2013 — Alepo Technologies, Inc., a leading provider of control plane & business management solutions for next generation services, announced today the decisions of core clients Orange Conakry and Dicigel to upgrade to Alepo Service Enabler 8.1 in order to better support growing client bases.
After launching a WiMAX network with Alepo three years ago, Digicel, the leading mobile provider in the Caribbean, continued its partnership with Alepo by upgrading to Service Enabler 8.1. The upgrade promises to help Digicel increase ARPU and consistency of revenue with market-leading customer experience management upgrades. Automated and targeted customer communication, plain language audit trails, and intuitive and comprehensive web portals were all cited as factors in the decision.
“In the 2 1/2 years since the launch of Digicel 4G Broadband in Jamaica we have enjoyed a great partnership with Alepo. We applaud them for the innovation and enhanced functionality of Alepo 8.1,” stated Michelle Anderson of Digicel Jamaica.
Orange Conakry also recently chose to upgrade to Service Enabler 8.1 to continue support of their existing WiMAX network. Supporting a growing base of prepaid and subscription customers, the company is poised for growth.
In choosing to continue their partnership with Alepo, both providers are assured of a solution built with a continual eye toward efficiency and automation. “With our latest upgrade, we wanted to ensure that our product is as intuitive as it is robust. With new, intuitive interfaces for customers and employees, plain language audit trails, immediate business plan configuration and much more, we’re proud to introduce a version of our award-winning product that showcases just how simple to operate a robust carrier-grade solution can be,” stated Jonathan Garini, Vice President of Products at Alepo.