Mauritius Telecom Upgrades Alepo Billing and Customer Care Platform to Support Rapid Subscriber Growth

Mauritius Telecom Upgrades Alepo Billing and Customer Care Platform to Support Rapid Subscriber Growth

by | Jan 27, 2015

Mauritius Telecom recently upgraded its existing convergent billing and customer care platform to Alepo Service Enabler 8 for rapid service innovation and broader customer care capabilities on its fixed broadband network.

Tuesday, January 27, 2015, Austin, TX – Alepo, a leading provider of network and IT software solutions for global communications service providers, announced today that its longstanding customer Mauritius Telecom (MT), a leading communications service provider in Mauritius, has successfully completed a significant system upgrade to Alepo Service Enabler (SE) 8, including Alepo’s AAA Infrastructure. As a result, MT is able to deliver more advanced and flexible data offers to its rapidly growing subscriber base while achieving a significant reduction in OPEX. MT cited the need for real-time operations as a main driver of this upgrade. With Alepo SE 8, MT gains real-time capabilities, such as the ability to enforce fair use policies and to offer “Bandwidth on Demand” to subscribers, allowing them to purchase a temporary boost in bandwidth speed whenever they need it most.

MT can also send automatic SMS and email messages to subscribers, such as low balance alerts. These capabilities can enhance the customer experience and add value to MT’s business. “With the upgrade to Alepo SE 8, we can better serve our customers with real-time communications, data promotions, and service delivery,” said Devendra Utchanah, Executive Head, Network and Information Systems of Mauritius Telecom, “As one of our longest-standing technology partners, Alepo continues to deliver solutions and expertise that support our evolving marketplace.” As part of the SE 8 framework, Alepo implemented its billing and customer management platform, as well as its other BSS modules: product catalogue, reporting engine, and Web Self Care portal. Alepo also delivered many professional services, including all data migration for a database upgrade, systems integration with multiple third-party systems, onsite installation and training, and ongoing monitoring and support. “Time after time, MT has demonstrated strong leadership and foresight in delivering the most advanced and competitive data offerings to subscribers in Mauritius,” said Dan Stern, Vice President of Sales at Alepo. “We are proud of our partnership with MT, and we look forward to working with the company for many years to come.”

About Mauritius Telecom Mauritius Telecom (MT) is the leading telecommunications operator and service provider in Mauritius. MT’s strategy for growth is centered on innovation and enhanced customer experience as part of its Enabling ICT Evolution strategy. MT provides a full spectrum of voice and data services using fixed-line, mobile and internet platforms. MT’s real-time technology services and solutions, coupled with its experience and know-how, provide businesses with a one-stop solution for IP-based services, virtual private networks and high-speed internet access and application services. MT also invests in Fibre to the Home (FTTH), Fibre to the Business (FTTB), Gigabit Passive Optical Network (GPON), ADSL and SHDSL technologies and is also offering TelePresence and Cloud Computing solutions.

http://www.mauritiustelecom.com

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Alepo Announces Major LTE Win to Provide Policy and Charging for BLU Telecommunications in Ghana

Alepo Announces Major LTE Win to Provide Policy and Charging for BLU Telecommunications in Ghana

by | Jul 15, 2014

Alepo Technologies, Inc. announced its partnership with BLU Telecommunications Limited (BLU) to launch new 4G LTE services in Ghana. Alepo will deploy a complete LTE solution for policy control, charging, and BSS / OSS.

Tuesday, July 15, 2014, Austin, TX — Alepo, a leading provider of network and IT software solutions for global communications service providers, announced today that it will provide policy and charging control for a new 4G LTE network at BLU Telecommunications in Ghana. Blu plans to launch LTE services – including data, voice, IPTV and Wi-Fi hotspots for residential and commercial customers – in the second half of 2014.

As part of the network launch, BLU will leverage Alepo’s Service Enabler 9.0 (SE) – a complete, carrier-grade BSS / OSS framework that enables a smart customer experience as well as an efficient back office. Pre-integration of SE 9.0 with Alepo’s policy and charging control nodes means that BLU will be able to readily deliver, manage, and monetize LTE services, upon launch and as those services and market demands evolve.

Initially, BLU will focus its LTE network on the delivery of data, Wi-Fi, content, and IPTV. Blu plans to later extend its offerings to include services such as IMS & VoLTE, assured of its future-proof solution from Alepo.

“It was vital that we choose a scalable and flexible solutions provider such as Alepo, experienced in multi-service, convergent charging and policy with a strong dedication to LTE,” stated Ekow Thomson, COO at BLU.

Alepo will also provide a high-performance AAA infrastructure to support Wi-Fi hotspot services, and will integrate its platform with third-party vendors including Cisco and Huawei.

“We are excited to deliver such high value to our LTE service provider customers,” stated Dan Stern, Vice President of Sales at Alepo. “With our proven dedication to launching innovative LTE services for service providers around the world, Alepo has significant insight into the immediate and long-term goals of LTE service providers. We continue to develop advanced software solutions that enable our customers to lead their markets with the delivery and monetization of new data services and capabilities.”

About BLU

Blu Telecommunications Limited (BLU) is a Ghanaian owned premier telecommunications company utilizing the latest 4G technology to deliver ultra-fast broadband to consumers in Ghana. Blu has secured a 4G license from the National Communications Authority, the Regulator of Telecommunications in Ghana and will be launching its services in 2014, providing a wide range of telecommunications services including data, voice, WiFi hotspots and IPTv services to residential and business subscribers using an ultra-fast 4G LTE network. www.blu.com.gh

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Orange-GETESA, Planet Online Laos Upgrade to Alepo Service Enabler 7.2

Orange-GETESA, Planet Online Laos Upgrade to Alepo Service Enabler 7.2

by | Apr 26, 2011

Longstanding Alepo clients Orange-GETESA and Planet Online recently upgraded to Alepo Service Enabler v7.2 to support their expanding data services, including WiMAX, Wi-Fi Hotspots, ADSL and Dial Up.

April 26, 2011, Austin, TX – Alepo Technologies, Inc., a leading provider of control plane & business management solutions for next generation services, announced today the decisions of longstanding clients Orange-GETESA and Planet Online to upgrade to Alepo Service Enabler 7.2 and deploy additional Alepo solutions in order to support their growing businesses. The wins underscore the lasting partnerships between Alepo and these leading service providers.

Planet Online

After having deployed Alepo’s solutions for wireline data services over three years ago, Laos service provider Planet Online has again selected Alepo to provide a complete back office solution for its burgeoning WiMAX network, including Alepo’s convergent charging & billing platform and high-performing 16e AAA Server. The comprehensive solution will enable Planet Online to design flexible business plans and support multiple access technologies on a single platform.

“Alepo’s solutions have been instrumental to the evolution of our broadband networks and business requirements,” stated Dr. Robert Winch, Planet Online Chairman. “Alepo’s position as an innovative market leader continually reassures us of our investment.”

In addition to upgrading to Service Enabler 7.2, Alepo will implement policy management tools for WiMAX, including Alepo’s 16e AAA Server, hotlining features and IP Address Management. The BSS platform will also include a voucher management system, subscriber portals and trouble ticketing.

Orange-GETESA

A subsidiary of France Telecom, Getesa is Equatorial Guinea’s leading service provider, offering mobile and internet services. Getesa recently sought out Alepo to upgrade to Service Enabler 7.2 to provide support for prepaid and postpaid DSL services, Wi-Fi and Dial-Up. Alepo will also integrate with existing legacy systems and provide voucher management and Wi-Fi hotspot management systems

In partnering with Alepo, both operators are assured of proven and scalable solutions that will enable them to respond quickly to changing market trends and expand their businesses without costly or risky replacements. Both operators will receive dedicated on-site training & support during the deployment, and continual 24/7 off-site support thereafter.

“At Alepo, we take great pride in fostering enduring relationships with clients like Orange-GETESA and Planet Online, not only by offering the latest, innovative technologies that enable operators to evolve quickly, but also by providing continual support and direct communication before, during and after the deployment of our solutions,” stated Brandon Johnson, Alepo Director of Operations.

About Planet Online

Planet Online Laos has been providing IT services in Lao PDR since 1996, today offering ADSL, Wi-Fi Hotspot services and WiMAX broadband services. The entrepreneurial characteristics of the founder members and its subsequent Directors have steered the company to become a serious player in the Laos IP services market. PLANET prides itself in maintaining a reputation of technical excellence, combined with high reliability and fast, easy Internet access.

About Getesa, Orange Equatorial Guinea

Getesa, Equatorial Guinea’s incumbent operator, is 40%-owned by France Telecom and 60%-owned by the State. It is active on the mobile and Internet markets.

At the end of 2009, GETESA’s mobile market had 334,000 active customers, up by more than 20% compared with 2008. Orange-GETESA has a direct distribution network of 815 retailers. New offers are set to be launched in 2011, with the introduction of GPRS and the development of SMS-related services.

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IBW Selects Alepo to Launch First Multi-Ran 4G Online Charging System

IBW Selects Alepo to Launch First Multi-Ran 4G Online Charging System

by | Feb 11, 2011

Latin American service provider, IBW recently selected Alepo to implement an online charging system with the flexibility to support multiple 4G technologies, including WiMAX and LTE, on a single charging & billing platform.

February 11, 2011, Barcelona, Spain – Alepo announced today its partnership with Latin American service provider, IBW, to provide an LTE-ready Online Charging System (OCS) for the rollout of WiMAX networks across Central America, enabling IBW to later extend or transition to LTE and other 4G technologies while maintaining a single, convergent billing & charging platform.

Deployment of Alepo’s Online Charging System will ensure that IBW remains at the forefront of 4G technologies while protecting its investment in the core network.

“In the developing Latin American markets, it was crucial to implement a solution that can readily adapt to changes in technology, market conditions and regulations,” stated Paul Ives Choiseul, IBW CTO. “The flexibility of Alepo’s OCS reassures us of our investment, even as technologies evolve and our subscriber base grows.”

Alepo’s 3GPP-compliant OCS handles the rating, charging, and balance management of all services in real time and communicates with policy controls to ensure zero leakage of revenue. With an integrated offline charging system and billing domain, the innovative solution dismantles the traditional vertical architecture, allowing for fully convergent prepaid / postpaid business plans.

In addition, the LTE-ready system supports advanced authentication functions, mobility management, roaming, and handover, allowing for interworking between access technologies, both 3GPP and non-3GPP.

“Until recently, WiMAX and LTE had been thought of as dueling technologies, racing to become the standard for 4G,” stated John Kim, Alepo Vice President of Sales. “However, the convergence of access technologies is a very real scenario and is likely to gain momentum as service providers look to future-proof their investments in core network systems.”

Whether IBW ultimately decides to transition from WiMAX to LTE or to support both technologies simultaneously, the Alepo OCS will remain intact, which will allow the service provider to act swiftly on market conditions without additional costs, risks or delay on the part of the charging system.

“We look forward to our partnership with IBW to provide innovative and robust solutions that will enable the organization to grow its customer base and evolve into new technologies while protecting its investment,” stated Kim.

About IBW

IBW, an emerging service provider across Central America, is positioning itself to provide high-quality commercial and residential services, including voice, data and video, over a licensed 802.16e WiMAX network. Today, the company has a presence in Nicaragua, Guatemala, Costa Rica and El Salvador.

About Alepo

Alepo is a leading provider of IT and network infrastructure software solutions for communications service providers worldwide. Alepo works closely with market leaders including Vodafone, MTN, France Telecom, and Digicel, empowering them to compete aggressively and realize data opportunities across technologies and generations. Alepo is proud to support innovative market leaders as they evolve in the telecommunications marketplace.

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Alepo Provides 4G WiMAX Solution to Digicel Jamaica

Alepo Provides 4G WiMAX Solution to Digicel Jamaica

by | Feb 19, 2010

Alepo will provide its record-performing 16e AAA Server, Policy Server, DHCP Server, and Service Enabler Software to Digicel for its 4G WiMAX deployment in Jamaica.

February 19, 2010, Austin, TX – Alepo, a leading provider of OSS/BSS solutions for next generation services, announced today expansion into a new market by partnering with Digicel for the deployment of a 4G WiMAX network in Jamaica.

Alepo will provide its record-performing 16e AAA Server, Policy Server, DHCP Server, and Service Enabler Software to provide a bundled B/OSS Solution that will support tens of thousands of active users in Jamaica following the success of their Alepo WiMAX 3G deployment in the Cayman Islands.

The launching of a 4G WiMAX network will introduce a new level of convenience and speed to personal broadband consumers. Customers will be able to surf the web on the go, at unprecedented wireless speeds.

“Alepo is proud to yet again partner with Digicel to offer this exciting new service,” stated John Kim, Director of Telecommunications at Alepo. “Digicel is a front-runner of personal mobile services and our continued partnership with them is part of our continued commitment to helping providers launch state-of-the-art services,” he concluded.

Digicel’s 4G WiMAX network is set to launch in Jamaica in the second quarter of 2010.

About Digicel

Digicel’s goal is to provide our customers with affordable and innovative mobile communications that fosters personal and professional connections between nations and people. Since their launch in 2001, Digicel has become the largest mobile telecommunications operator in the Caribbean and a recent new entrant to the Central American mobile market.

About Alepo

Alepo is a leading provider of enabling IT and network infrastructure software solutions for communications service providers worldwide. Alepo works closely with market leaders including Vodafone, MTN, France Telecom, and Digicel, empowering them to compete aggressively and realize data opportunities across technologies and generations. Alepo is proud to support innovative market leaders as they evolve in the telecommunications marketplace.

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Alepo Provides Fixed Mobile Convergence and Wi-Fi Management to MTN Cameroon

Alepo Provides Fixed Mobile Convergence and Wi-Fi Management to MTN Cameroon

by | Dec 14, 2009

December 14, 2009, Austin, TX — Alepo Technologies, Inc., a leading provider of OSS/BSS solutions for next generation services, announced today its partnership with MTN Cameroon, the leading mobile phone provider in the country, for the deployment of a fixed mobile convergent GSM and broadband data network as well as a Wi-Fi Management Solution.

Alepo will create a fixed mobile solution through integration with the existing Ericsson IN to provide both GSM and broadband to customers on a single prepaid account.  This fixed mobile solution includes the deployment of Alepo’s state-of-the-art BSS system, Alepo Service Enabler, a proprietary AAA Server and IN to IP charging gateway. It was important for MTN Cameroon to find a solution that would seamlessly migrate their customers from postpaid to a prepaid model in order to increase customer satisfaction and increase revenue by offering a zero-leakage solution.

By selecting Alepo, MTNC was assured of a solution that could be deployed with no interruption of business, and one that could offer new services without any changes to existing agent and customer interfaces, ensuring increased customer satisfaction.

Additionally, Alepo was chosen to provide Wi-Fi Management software to facilitate MTN Cameroon’s expansion of Wi-Fi Internet service.  Alepo will provide network monitoring, reporting, location management and commissioning for MTNC’s network of hotspots.  Choosing one partner for both a fixed mobile and Wi-Fi management solution eased integration and decreased the price significantly.

Alepo was chosen after a rigorous selection process.

“Alepo has been very professional and offered the most complete solution of all vendors we reviewed,” Roushay Swarts, CIO, MTN Cameroon.

About MTN Cameroon

MTN Cameroon is leader of the mobile telephony market in Cameroon. It was created on 15 February 2000, following acquisition of the Camtel Mobile license by the MTN South African group. 70% of its share capital of 200 000 000 FCFA is owned by MTN International and 30% by the Cameroonian company, Broadband Telecom. As of 31 December 2008, MTN Cameroon has 3 574 000 active subscribers being 62% of the market share. MTN is among the 5 most important Cameroonian companies in terms of turnover worth 182 billion FCFA, ending 31 December 2008.

About Alepo

Alepo is a leading provider of enabling IT and network infrastructure software solutions for communications service providers worldwide. Alepo works closely with market leaders including Vodafone, MTN, France Telecom, and Digicel, empowering them to compete aggressively and realize data opportunities across technologies and generations. Alepo is proud to support innovative market leaders as they evolve in the telecommunications marketplace.

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