A leading Caribbean mobile provider has chosen Alepo’s AAA Server to modernize its mobile network to support a subscriber base of millions across multiple countries to support 2.5g (GPRS), 3g, and 4g (HSPA+)
Austin, TX, May 29, 2013—Alepo, a leading provider of network and IT solutions for next telecommunications service providers, announced today that a leading Caribbean mobile provider has chosen its AAA Server to support a fast-growing mobile network after a rigorous selection process.
Alepo’s AAA Server was chosen as an upgrade to the provider’s existing mobile network, in order to support a client base whose growth outpaced the server’s current capabilities. Reasons cited for the upgrade included the need for endless scalability, more monitoring and flexibility, and a more stable AAA infrastructure. Alepo’s professional services and responsive support were cited as factors in the decision. The AAA Server will support a client base of over one million users across twelve countries and will be used for 2.5G (GPRS)/3G/4G (HSPA+) mobile data services.
“We’re proud to be able to showcase the extreme versatility and scalability of our AAA server in a mobile environment,” stated Brandon Johnson, Director of Operations at Alepo. “Perfectly suited to fast-growing networks, our AAA Server is continually chosen as a reliable, feature-rich solution for future-focused providers.”
Mobile data usage is set to grow thirteen fold in the next five years, increasing the importance of AAA in the mobile environment in order to properly monitor and enforce accounting parameters. As the market expands at record rates, a strong AAA Server remains key to properly monetizing usage and reducing undue strain from unauthorized network use.
Leading telecoms operator, Digicel, successfully deployed Alepo’s carrier-grade OMA DM Server and completed its first firmware over the air (FOTA) update of devices on its 4G Broadband network.
December 1, 2011, Austin, TX — Alepo announced today that Digicel, the best value mobile operator across the Caribbean, Central America and Pacific, has implemented Alepo’s OMA DM Server for comprehensive device management on its 4G Broadband networks in both Jamaica and the Cayman Islands. The carrier-grade system has already proven successful, allowing Digicel to remotely manage customer devices on its nationwide network.
Built on Open Mobile Alliance (OMA) DM 1.2 and collaborative WiMAX Forum standards, Alepo’s OMA DM Server eases and automates end-to-end mobile device management by enabling Over-the-Air (OTA) firmware updates, provisioning, monitoring, security, and more.
“We are constantly looking to ensure that the service we deliver to our valued customers is second to none,” stated James McElvanna, Director of 4G Broadband for Digicel Jamaica. “Alepo’s proven OMA DM Server has been integral in that as it has allowed Digicel to efficiently manage our customers’ devices.”
Alepo OMA DM Server automates firmware updates for hands-off delivery of new services, security updates and critical fixes to bugs that may interfere with network operations. From the administrative interface, system operators can easily add new firmware, schedule update campaigns, point to external download locations and view update status. The system includes failure reporting and retry management.
“As mobile devices and technologies evolve, firmware updates and configuration changes are becoming ever more common, and service providers must plan accordingly to avoid potential network or device impingements,” said Jonathan Garini, Vice President of Products at Alepo, adding, “Alepo’s OMA DM Server achieves a highly efficient, hands-off solution by delivering firmware updates over the air.”
About Digicel Group
After ten years of operation, Digicel Group Limited has 11.5 million customers across its 32 markets in the Caribbean, Central America and the Pacific. The company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Cup. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programs.
In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean.
Visit www.digicelgroup.com for more information.
With inaugural contracts already signed with leading mobile operators, Alepo introduces a standards-based OMA DM Server to ease end-to-end device management for next generation networks by automating firmware Over-the-Air (FOTA) updates, bootstrapping, diagnostics, provisioning, configuration, monitoring, lock and wipe, and reporting.
February 14, 2011, Barcelona, Spain – Alepo announced today the introduction of a standards-built OMA DM Server for comprehensive device management across all next generation networks, including WiMAX and LTE. With the capability to activate and remotely manage all devices over the air, the OMA DM Server has captured the attention of leading service providers, with contracts signed and deployments planned for early 2011.
Built on Open Mobile Alliance (OMA) DM 1.2 and collaborative WiMAX Forum standards, Alepo’s OMA DM Server eases and automates end-to-end mobile device management by enabling Over-the-Air (OTA) firmware updates, diagnostics, bootstrapping, provisioning, configuration, monitoring, lock and wipe, and reporting. An administrative interface allows for point-and-click configuration and navigation, making it easy to schedule firmware update campaigns, generate factory settings for OEMs, and provide remote customer support.
With support for both factory and OTA bootstrapping methods, Alepo’s OMA DM Server ensures that all devices, whether subsidized by the service provider or purchased through an independent retail channel, are discovered and remotely provisioned to the operator’s network without manual intervention by the customer or support desk. Integration with Alepo’s Self Activation portal or a third-party subscriber portal creates a simple and consistent customer activation experience.
“Across all devices, customers demand a ubiquitous and intuitive experience that provides the instant gratification of purchasing a new device and using it right away without a cumbersome activation process,” stated Jonathan Garini, Alepo Vice President of Products. He added, “A high-performing OMA DM Server enhances and automates the activation process, which increases customer satisfaction while reducing operational costs and the strain on customer support staffs.”
With a built-in, OMA-defined firmware update management object (FUMO), the Alepo OMA DM Server automates FOTA updates for hands-off delivery of new services, security updates and critical fixes to bugs that may interfere with network operations. In addition to firmware updates, other necessary OTA configuration changes to mobile devices may include: radio frequencies, NAP ID, RAPL, CAPL, voice service parameters, subscription information, and more.
“Firmware updates and configuration changes are an inevitable factor of any new and rapidly evolving technology such as WiMAX and LTE, and service providers must plan accordingly to avoid potential network or device impingements,” said Garini, adding, “Alepo’s OMA DM Server achieves a highly efficient, hands-off solution by delivering firmware updates over the air.”
Alepo’s OMA DM Server integrates seamlessly with other network elements, including Alepo’s 16e AAA Server, convergent BSS / OSS platform, and subscriber portal. The Alepo OMA DM Server can readily be deployed as a pre-integrated element of a complete Alepo WiMAX CSN or can integrate in a multi-vendor environment via standard APIs and protocols.
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