Teletok successfully launches its convergent billing system in collaboration with Alepo and Blue Arcus

  • The new billing platform supports 4G LTE, 3G, PSTN, and ADSL offerings
  • Alepo’s advanced convergent billing system automates critical processes, reducing manual tasks and ensuring efficiency
  • The unified platform allows Teletok to launch, manage, and monetize all its services efficiently
  • The solution digitizes the customer experience, streamlines operations, and boosts service innovation while driving revenue

Thursday, August 03, 2023, Tokelau – Teletok, the communications services operator in Tokelau, has upgraded its network by implementing Alepo’s convergent billing platform to set up its first digital billing system. This modernization has facilitated the automation of manual processes, reducing the need for human intervention. The system integrates smoothly with Blue Arcus’s 3G/4G Core and 5G-ready solutions.

Alepo has transitioned Teletok’s services onto a single billing platform, including its 4G LTE and 3G, as well as its PSTN and ADSL offerings, streamlining operations and driving revenue growth.

The complete convergent billing system allows Teletok to cater to changing demand by providing innovative prepaid offerings with plans to extend postpaid services soon. Alepo’s all-in-one billing platform eliminates dependence on multiple systems, lowers the total cost of ownership, and streamlines and automates processes while driving revenue. The solution includes Alepo’s industry-leading PCRF, online charging, AAA server, and digital business support system (BSS), with key modules for voucher management, web self-care, mobile application (android and iOS), trouble ticketing, and more.

The convergent billing platform helps Teletok to launch, manage, and monetize innovative new services from a single converged solution, keeping postpaid and prepaid customer accounts and services separate. Teletok can easily launch new bundles such as limited data passes, happy hours, and wallet offers using Alepo’s centralized product catalog, reducing time-to-market. The billing system will soon encompass postpaid services, offering customers a single invoice for all their active services.

The comprehensive solution improves customer interaction by digitizing the experience with round-the-clock support through web and mobile self-care, giving Teletok subscribers control over their accounts. Customers can manage their accounts, do e-refills, voucher recharges, raise tickets, gift credit, and perform many more account operations using the new self-care platforms.

“We’re pleased to partner with Alepo and Blue Arcus, who have demonstrated a history of success in helping transform the face of telecommunications in the Pacific. This project forwards Teletok’s commitment to modernize services in Tokelau, leveraging technology to serve the people’s needs while enabling us to automate our processes and reduce operational overheads,” said Tealofi Enosa, CEO, Teletok.

Naren Yanamadala, CEO and Founder of Blue Arcus, said, “We’re thrilled to collaborate with Alepo on multiple highly successful projects, enabling operators to modernize operations and innovate services. Witnessing the transformative impact of our deployment on Teletok’s network offerings has been truly inspiring. We look forward to seeing how our partnership will deliver great value to our clients and the customers.”

Vishal Mathur, EVP of Alepo, said, “Alepo’s comprehensive billing solution has unlocked exciting monetization opportunities for Teletok. We’re proud it has elevated customer experience, optimized their end-to-end business processes, and eliminated revenue leakage and billing errors from human mistakes. Our successful collaboration with Blue Arcus assures us that this already implemented project is another notable achievement.”

About Teletok

Teletok is the primary communications service provider in Tokelau. Established over two decades ago, the company took the reins from the government of telecommunications services on and between the country’s islands. In 2017, Teletok completed significant capital projects on a 4G LTE mobile network to build a new ICT broadband platform, solar upgrade, emergency voice system (HF and VHF), and multicast. With the government-funded broadband 4G LTE mobile network, digital bridges have been constructed between islands to international destinations.

For more information, please visit https://www.teletokco.tk/

About Blue Arcus

Blue Arcus Technologies, Inc., a leading provider of core network solutions based in California, empowers digital transformation worldwide by enhancing connectivity and streamlining efficiency. Tailored to address the dynamic requirements of various industries, Blue Arcus offers a spectrum of innovative products, including Arcus Core – our flagship offering. Built on open architecture, Arcus Core serves as a unified solution that integrates multiple technologies. Blue Arcus’s unique value proposition includes specialized services for rural and remote communities, maritime and ferry operations, tactical emergency scenarios, and comprehensive mobile network solutions.

For more information, please visit https://www.bluearcus.com.

About Alepo

Alepo and Nomios partner to deliver carrier-grade AAA solutions to telecom operators in the Netherlands

Alepo and Nomios partner to deliver carrier-grade AAA solutions to telecom operators in the Netherlands

  • Alepo partners with Nomios to deliver carrier-grade AAA solutions to telecom operators in the Netherlands
  • Nomios selects Alepo due to its carrier-class solution and proven ability to seamlessly migrate legacy AAA services
  • Alepo’s AAA solution meets their first tier-1 client’s technical requirements and has been selected for deployment after a successful proof of concept demonstrating its capabilities
  • Nomios will onboard Alepo’s AAA solution to its portfolio and offer modern, secure AAA solutions to other customers in the Netherlands

Thursday, April 06, 2023, Amsterdam, Netherlands – Alepo, a leading provider of core network and IT software solutions for communications service providers (CSPs), has partnered with Nomios, a provider of secure network solutions to enterprises and service providers. The collaboration will enable Nomios to offer Alepo’s carrier-class AAA solutions to telecom operators in the Netherlands.

As many legacy suppliers of AAA solutions have announced the end-of-service for their products, the partnership will enable Nomios to provide modern and secure AAA solutions to its customers. Nomios chose Alepo due to its carrier-class solution and proven ability to successfully migrate large AAA deployments with zero downtime.

“Nomios sees more and more requests to transform AAA services to a modern solution, and Alepo provides a carrier-class solution to fulfill this requirement. We are confident our partnership with help the CSPs in the Netherlands with reliable, secure, and scalable AAA solutions,” said Mohamed El Haddouchi, Group CTO, Nomios.

Nomios has the most experienced and highly certified pool of engineers in its industry, and Alepo provides carrier-class solutions and an industry-leading R&D team. Together, the partnership has already won their first project in the Netherlands for one of the largest communications service providers in the country for a geo-redundant AAA in their FTTx network.

Alepo delivered a proof of concept for its AAA solution that met the client’s technical requirements, demonstrating the product’s capabilities. The partnership will enable Nomios to onboard Alepo’s AAA solution to its portfolio and offer modern, robust AAA solutions to other customers.

“Many telecom operators are running out of support on their AAA solutions. Alepo can help operators with our AAA solution because it has a product roadmap and support that will guarantee stability and allow operators to continue to grow their network. We are happy to collaborate with Nomios and facilitate our cutting-edge AAA solutions to their customers and other CSPs in the Netherlands,” said Juan Espinosa, Vice President Sales, Alepo.

The partnership will start in the Netherlands and benefit the region’s telecom operators by providing secure and modern AAA solutions.

About Nomios Group
Nomios is a leading European provider of cybersecurity and secure networking solutions and services and has a broad customer base in highly diversified sectors. In 19 years, Nomios has grown into an organization with more than 20 offices in seven European countries and has continuously expanded its professional services, managed services, support, and SOC offering.

Nomios has the most experienced, loyal, and highly certified pool of engineers in its industry, as recognized by many third-party studies, and has strategic partnerships with leading technology providers to deliver secure and reliable networks.

For more information, please visit https://www.nomios.nl/

About Alepo

Leading Indian operator GTPL Broadband Pvt. Ltd. (GTPL), a 100% subsidiary of GTPL Hathway Ltd., modernizes its network with Alepo’s AAA Transformation

Leading Indian operator GTPL Broadband Pvt. Ltd. (GTPL), a 100% subsidiary of GTPL Hathway Ltd., modernizes its network with Alepo’s AAA Transformation

  • Alepo’s solution, which includes its highly scalable AAA products, integrates seamlessly with GTPL’s existing infrastructure
  • GTPL will be able to introduce modern and advanced data offerings, including unlimited plans and limited data plans based on speed, validity, and fair usage policy (FUP)
  • Alepo’s future-ready Broadband AAA will enable GTPL to swiftly create, launch, manage, and monetize plans as market demand evolves
  • The platform will provide advanced BI reports into customer data usage patterns to help GTPL create more contextual plans and offers

Monday, January 16, 2023, Ahmedabad, Gujarat, India – Bolstering its position as a leader in India’s high-speed internet market, GTPL Broadband Pvt. Ltd., a wholly owned subsidiary of GTPL Hathway Ltd., has partnered with global digital enablement expert Alepo, to modernize its AAA and policy infrastructure. The network transformation will enable GTPL to introduce modern and advanced high-speed internet plans to keep pace with evolving customer needs.

The pandemic has led to a surge in demand for high-quality residential broadband in urban areas, and it has accelerated the growth of the market in rural and historically underserved regions in India. With its swiftly multiplying high-speed broadband subscriber base and increasing data demands, GTPL decided to replace its legacy system with Alepo’s industry-leading AAA. The project will benefit GTPL’s customers across India, including in the Indian states of Gujarat, Maharashtra, Bihar, Uttar Pradesh, Rajasthan, and Telangana as well as all the areas that GTPL plans to expand.

As part of the AAA Transformation, Alepo is deploying its Broadband AAA solution, which includes its NFV-compliant AAA Server, EMS, and consolidated RADIUS Server for authentication and accounting of the operator’s broadband services. It enables enhanced automation, improves network performance and reliability, and provides a vendor-agnostic system to accommodate the operator’s existing infrastructure and services.

Alepo will also provide ongoing 24x7x365 technical support through its internationally renowned Global Technical Assistance Center (GTAC), ensuring that GTPL can seamlessly introduce new plans, promotions, and offers, and gain relevant Business Intelligence (BI) insights to make data-driven business decisions and provide more contextual plans to customers.

Post-deployment, GTPL can introduce a range of offerings, including speed-, volume-, and validity-based unlimited data plans, limited usage plans with speed and validity caps, and daily and monthly fair usage policy (FUP) plans. New plans can be created seamlessly within a short time, thus offering GTPL, the agility to respond to market demand. Alepo’s future-proof AAA Server will ensure that the operator can easily and rapidly configure, launch, and manage new plans as the market evolves.

“As we work towards bridging the digital divide in several parts of India, our partnership with Alepo enables us to accelerate broadband growth while driving ROI. Alepo’s Broadband AAA solution and their ongoing technical support empowers us with a platform that can support our network as it grows. We are especially pleased with Alepo’s collaborative approach that will enable us to implement functionalities in the future using our existing software to keep up with changing market dynamics,” said Mr. Anirudhsinh Jadeja, Managing Director, GTPL Hathway Ltd.

Basharat Ashai, Associate Vice President Client Relations, Alepo, said, “As an industry-leading AAA expert, Alepo’s solution provides a future-ready platform that ensures GTPL will be able to accommodate new market demands as they arise. The solution is highly scalable, supporting the operator’s growing subscriber base and ever-increasing data traffic while ensuring network performance remains high. We are pleased to partner with GTPL and are fully aligned with their shared goal of offering high-speed fiber broadband services to each household.”

About GTPL Broadband
GTPL Broadband Pvt. Ltd., a wholly owned subsidiary of GTPL Hathway Ltd. was incorporated in 2007 and is the sixth-largest private wired broadband provider in India, with a vision to provide high-speed fiber broadband at affordable rates. It currently has an active customer base of over 750K. The company is constantly striving to enhance and simplify the lives of its customers through quality products and services that grant them the freedom to connect, converse, work, and be entertained anytime, anywhere.
For more information, please visit https://www.gtpl.net/

About Alepo

Mauritius Telecom modernizes its WiFi services using Alepo’s carrier-grade WiFi solution

Mauritius Telecom modernizes its WiFi services using Alepo’s carrier-grade WiFi solution

  • Alepo’s WiFi Service Management Platform (SMP) enables Mauritius Telecom to keep pace with evolving customer expectations and improve its service experience
  • The transformation benefits the operator’s existing network of enterprise customers, including hotels, banks, government institutions, and special events
  • Customers can access the services using Alepo’s captive portal through different journeys, including free (OTP authentication, surveys, social media log in, video ads) and paid (digital payment, vouchers) access
  • The operator can generate advanced BI reports to create contextual offers and targeted advertisements
Wednesday, November 30, 2022, Mauritius – Evolving to keep pace with customer expectations and provide innovative new offerings, leading service provider Mauritius Telecom has revamped its WiFi network by implementing Alepo’s WiFi Service Management Platform (SMP).

The project benefits Mauritius Telecom’s growing base of enterprise customers, which includes hotels, banks, government entities, as well as those signing up for special event-based packages. The operator provides hardware such as Access Points (APs), WLAN controllers, and internet connectivity as part of its WiFi services.

Alepo’s WiFi SMP – a part of its Carrier WiFi solution – helps manage and monetize these services. It also enables the operator to support new business models and innovative services such as WiFi calling, WiFi offload, eSIM authentication, secured onboarding (BYOD), IoT enablement, and more.

Alepo’s solution provides the operator with a captive portal and enables its affiliates to build and maintain their own captive portals. The reporting module provides detailed insights into customer behavior, enabling the operator to create contextual offers and targeted advertisements. A loyalty management module helps create and manage points-based reward programs for customers.

Customers attempting to access the WiFi network are redirected to Mauritius Telecom’s captive portal – also provided as part of Alepo’s solution. They are prompted to connect to the WiFi network through free journeys such as through OTP authentication, completing a survey, logging in with their social media credentials, and watching video ads; they can also gain paid access using online payments and vouchers.

“Innovation is integral to our philosophy, and we’re pleased to partner with Alepo given their track record of successful modernization projects. Alepo’s modern and advanced WiFi solution is the perfect fit for us: it enables us to maintain our focus on providing high-quality innovative services with an unmatched customer experience while maximizing our revenue potential,” said Yoganaden Samy, Principal Telecom Engineer, Mauritius Telecom.

Sameer Bhuttoo, Director-Client Relations, Alepo, said, “Mauritius Telecom has played a pivotal role in revolutionizing telecommunications in the country, and we’re proud to partner with them on this project. Alepo’s WiFi SMP is a future-ready solution that enables Mauritius Telecom to introduce modern services and support innovation in a digitally connected world.”

About Mauritius Telecom

Mauritius Telecom serves as one of the key drivers of the socio-economic transformation of the Republic of Mauritius by creating and nurturing an environment conducive to the growth of the ICT industry, a major pillar of the country’s economy. The operator provides fixed-line, mobile, internet, TV, and mobile money services, has strategic partnerships with content providers, offers affordable fiber services for local businesses, and more. It has a customer base of 1.3 million subscribers, ranking as the leading provider of ICT services and solutions in Mauritius. From a state-owned entity, Mauritius Telecom has successfully undertaken its transition into a private company.

For more information, please visit https://www.telecom.mu/

About Alepo

Boldt Group to use Alepo platform to launch WiFi in casinos and hotels across Argentina

Boldt Group to use Alepo platform to launch WiFi in casinos and hotels across Argentina

  • The group’s broadband company, SPTI, will manage the service using Alepo’s WiFi monetization solution
  • Casual users can access the service access through various journeys, while Boldt broadband subscribers can use their existing credentials
  • The ROI-driven solution will enable the operator and its casino and hotel affiliates to create and monetize captive portals and gain customer data insights to drive business success
  • Alepo’s solution, which includes its industry-leading AAA, will bolster network security
Thursday, October 27, 2022, Buenos Aires, Argentina – SPTI, a leading telecommunications carrier owned by Argentine group Boldt SA, has partnered with Alepo to provide free broadband internet access to customers at the group’s casinos and hotels across the country. Alepo’s WiFi monetization solution will help bolster security for the operator’s network as it introduces the public WiFi offering.

Once deployed, casual users will be able to access the WiFi network by watching a video, completing a survey, social media login, and other journeys that Boldt can define. It will also enable existing Boldt broadband subscribers use their credentials to access WiFi when they visit the casinos and hotels.

Alepo will deploy its WiFi monetization platform, a part of its Carrier WiFi solution, which includes its industry-leading AAA Server, WiFi Service Management Platform (SMP), and captive portals. The platform is designed to maximize ROI and will enable SPTI and Boldt’s casino and hotel affiliates to create captive portals with in-house and sponsored ads. They will be able to gather customer data through the various access journeys, leveraging advanced data analytics to segment customers and display targeted and contextual promotions to them.

Boldt’s hotspot network will include access points from four different manufacturers, all of which will be seamlessly integrated by Alepo’s vendor-agnostic platform.

“We’re pleased to partner with Alepo given their long history of successes in deploying WiFi solutions. Alepo’s WiFi monetization platform will enable us to introduce free WiFi for casino and hotel guests, helping forward our commitment towards customer service. We’re certain that we’ll be able to drive swift ROI and instantly boost CX,” said Gonzalo Llanos Pereira, Operations, SPTI-Boldt Group.

Juan Espinosa, VP Latin America, Alepo, said, “WiFi remains relevant for operators and customers, especially in closed spaces like casinos and hotels where there may be gaps in cellular connectivity. We’ve been helping service providers to deliver, manage, and monetize advanced WiFi services in the region for several years now, and we’re proud to partner with SPTI-Boldt on this deployment.”

About SPTI-Boldt Group Argentina

Boldt S.A., an Argentine group, is a leader in several domains, including information technology services, entertainment centers, resorts, gaming, and security printing. Its subsidiaries include Boldt, B-Gaming, Boldt Impresores, Trilenium Casino, Orbith, and telecommunications carrier SPTI. SPTI is Argentina’s leading wireless telecommunications company. It handles over one hundred million transactions per month and connects more than ten thousand points of presence.

For more information, please visit www.boldt.com.ar

About Alepo

ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch

ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch

  • Alepo’s Digital BSS will provide a unified billing and charging platform for all ETI prepaid and postpaid
    services, including its existing fiber offerings
  • The platform will support advanced policy control, enabling the operator to introduce innovative new
    services
  • In addition, Alepo’s AAA will enhance network security and ensure scalability to support the operator’s
    growing subscriber base
  • The fixed LTE network will be deployed in phases, first as a data network and later introducing voice

Monday, September 26, 2022, Conakry, Guinea – Responding to growing demand for high-quality data
services, Guinea’s leading service provider ETI SA is transforming its network by implementing digital enablement expert Alepo’s industry-leading BSS Transformation. The advanced platform will modernize the operator’s existing FTTH services, as well as provide support for the future launch of its fixed LTE network.

The deployment will replace ETI’s legacy BSS with Alepo’s convergent Digital BSS, providing a unified billing and
charging platform for all of ETI’s prepaid and postpaid services. ETI will be able to introduce a range of advanced new offerings, including limited and unlimited plans, pay-as-you-go offers, high-spending and referral discounts, time- and volume-based offers, and more.

Alepo’s Digital BSS will enable advanced invoicing with support for invoices in different currencies, issued in advance and at different frequencies, and issued on demand. The solution will integrate seamlessly with the operator’s IT and core infrastructure, introducing digitization and automating key processes to streamline network management.

The platform also includes policy control for different services, dynamic offer creation, CRM, online payments, and more. In addition, Alepo’s AAA will bolster network security and enable a scalable network to support expansion as the subscriber base grows.

Alepo’s solution also includes a real-time reporting system that will enable the operator to gain advanced BI insights. These reports will enable ETI to create personalized and contextual plans based on customer usage patterns.

Alepo’s platform will also support data and voice services for the operator’s future fixed LTE network, for which the operator has recently acquired a license from the Guinea government. Over the next few years, the operator will roll out these services in phases, beginning with a pure data network and eventually introducing voice.

“We have plans to launch our LTE network in the pipeline, but we also wanted to modernize our existing offerings to quickly meet demand from our customers for advanced and innovative data services. Given Alepo’s reputation of rapid and seamless BSS deployment, we’re certain they will enable us to seize monetization opportunities now and into the future as we expand our network,” said Latif Taleb, Chairman and Founder, ETI.

Derrick Gross, President, Alepo, said, “We’re proud to partner with ETI in enabling increasingly digital lifestyles in
Guinea. The deployment will empower ETI to modernize their customer experience with enhanced offerings, while better monetizing their network. Alepo’s futureproof Digital BSS will support service innovation as the market evolves and we look forward to being a part of ETI’s growth for years to come.”

About ETI

ETI SA is a telecom operator, integrator, and application developer in Guinea. The designs, installs, operates, and maintains critical telecommunications and IT infrastructure for all sizes of companies, from small businesses to multinationals, ensuring their clients can drive operational success through service continuity and performance. ETI has extensive experience in difficult environments and geographical areas at risk where access, energy, climate, socio- political environment, and logistics, can be problematic.

For more information, please visit https://eti.net.gn/

About Alepo