ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch

ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch

  • Alepo’s Digital BSS will provide a unified billing and charging platform for all ETI prepaid and postpaid
    services, including its existing fiber offerings
  • The platform will support advanced policy control, enabling the operator to introduce innovative new
    services
  • In addition, Alepo’s AAA will enhance network security and ensure scalability to support the operator’s
    growing subscriber base
  • The fixed LTE network will be deployed in phases, first as a data network and later introducing voice

Monday, September 26, 2022, Conakry, Guinea – Responding to growing demand for high-quality data
services, Guinea’s leading service provider ETI SA is transforming its network by implementing digital enablement expert Alepo’s industry-leading BSS Transformation. The advanced platform will modernize the operator’s existing FTTH services, as well as provide support for the future launch of its fixed LTE network.

The deployment will replace ETI’s legacy BSS with Alepo’s convergent Digital BSS, providing a unified billing and
charging platform for all of ETI’s prepaid and postpaid services. ETI will be able to introduce a range of advanced new offerings, including limited and unlimited plans, pay-as-you-go offers, high-spending and referral discounts, time- and volume-based offers, and more.

Alepo’s Digital BSS will enable advanced invoicing with support for invoices in different currencies, issued in advance and at different frequencies, and issued on demand. The solution will integrate seamlessly with the operator’s IT and core infrastructure, introducing digitization and automating key processes to streamline network management.

The platform also includes policy control for different services, dynamic offer creation, CRM, online payments, and more. In addition, Alepo’s AAA will bolster network security and enable a scalable network to support expansion as the subscriber base grows.

Alepo’s solution also includes a real-time reporting system that will enable the operator to gain advanced BI insights. These reports will enable ETI to create personalized and contextual plans based on customer usage patterns.

Alepo’s platform will also support data and voice services for the operator’s future fixed LTE network, for which the operator has recently acquired a license from the Guinea government. Over the next few years, the operator will roll out these services in phases, beginning with a pure data network and eventually introducing voice.

“We have plans to launch our LTE network in the pipeline, but we also wanted to modernize our existing offerings to quickly meet demand from our customers for advanced and innovative data services. Given Alepo’s reputation of rapid and seamless BSS deployment, we’re certain they will enable us to seize monetization opportunities now and into the future as we expand our network,” said Latif Taleb, Chairman and Founder, ETI.

Derrick Gross, President, Alepo, said, “We’re proud to partner with ETI in enabling increasingly digital lifestyles in
Guinea. The deployment will empower ETI to modernize their customer experience with enhanced offerings, while better monetizing their network. Alepo’s futureproof Digital BSS will support service innovation as the market evolves and we look forward to being a part of ETI’s growth for years to come.”

About ETI

ETI SA is a telecom operator, integrator, and application developer in Guinea. The designs, installs, operates, and maintains critical telecommunications and IT infrastructure for all sizes of companies, from small businesses to multinationals, ensuring their clients can drive operational success through service continuity and performance. ETI has extensive experience in difficult environments and geographical areas at risk where access, energy, climate, socio- political environment, and logistics, can be problematic.

For more information, please visit https://eti.net.gn/

About Alepo

Telma upgrades to Alepo’s Broadband AAA to modernize its fiber network

Telma upgrades to Alepo’s Broadband AAA to modernize its fiber network

  • Telma has used Alepo’s network infrastructure for nearly two decades; this latest AAA upgrade will help the operator in further innovating its FTTx service capabilities
  • Alepo’s solution will implement a centralized system for Telma’s prepaid and postpaid customers and an integrated policy server function
  • The modernization will bolster security, prevent revenue leaks, improve customer experience, and provide detailed data insights to enable revenue-driving business decisions
  • The futureproof system will support the network’s traffic needs as it continues to grow

Friday, June 10, 2022, Antananarivo, Madagascar – As demand for high-speed internet services in Madagascar continues to grow, the country’s leading operator, Telma, is modernizing its fiber broadband network. The operator will upgrade to the latest version of digital enablement expert Alepo’s Broadband AAA.

Telma has been using Alepo’s network infrastructure for nearly two decades. Given their longstanding successful association, they decided to update their system with the newest features and enhancements supported by Alepo. The upgrade will enable Telma to introduce more differentiated and innovative FTTx services. The operator will be able to support unlimited data plans with and without caps, specific validity capped plans, and more advanced speed- and volume-based offerings.

Alepo will implement a centralized system for Telma’s prepaid and postpaid customers, as well as an integrated policy server function within the AAA. The solution includes Alepo’s high-performance AAA server, convergent billing, self-care, and more.

Alepo’s solution will bolster security and prevent revenue leaks, helping drive business success. Its high scalability makes the system futureproof, ensuring support for the network as it grows.

“Data consumption has surged in Madagascar over the past few years and demand for quality high-speed services continues to grow. Upgrading to the latest version of Alepo’s Broadband AAA will enable us to continue providing a superior customer experience to our ever-increasing subscriber base. Alepo is a seasoned and reputed AAA vendor, and we’re certain it will help us drive ROI while bolstering our network capabilities,” said Patrick Pisal-Hamida, CEO, Telma Madagascar.

Derrick Gross, President, Alepo, said, “We’re excited to enable a leading operator like Telma to modernize their AAA infrastructure. Their continued commitment to Alepo’s products and services is a testament to our commitment to customer success, and we hope to be their trusted partner for decades to come.”

Alepo’s 5G– and NFV-compliant AAA has played a decisive role in the success of dozens of service providers over the past two decades. It continues to power global networks of all sizes, including Tier 1 operators.

About Telma

Telma is the leading telecommunications service provider of Madagascar. The operator is committed to enabling every citizen to embrace a digital lifestyle. The operator provides consumer as well as enterprise services. Its modern and innovative offerings include mobile and broadband services. In 2020, Telma launched the country’s as well as Africa’s first 5G network.

For more information, please visit https://www.telma.mg/

About Alepo

Digicel transforms FTTx services across the Caribbean with Alepo’s Broadband AAA

Digicel transforms FTTx services across the Caribbean with Alepo’s Broadband AAA

  • Alepo’s cloud-based platform enables Digicel to overcome the challenges of their legacy AAAs, scaling to support their rapidly growing subscriber base across the Caribbean islands
  • Digicel was able to implement a robust centralized platform for all islands with Alepo’s API gateway, which enabled easy integration with all of the operator’s CRM and billing systems
  • Digicel’s FTTx services were seamlessly migrated to the Alepo platform with zero service downtime or disruptions
  • Alepo’s georedundant platform has helped the operator improve network availability and security

Friday, December 17, 2021, Saint Lucia – Responding to the surge in demand for high-quality fiber broadband services, leading service provider Digicel has modernized its FTTx network across the Caribbean Islands. Its FTTx services have been migrated to digital transformation expert Alepo’s cloud-based and centralized AAA infrastructure, enabling a highly scalable and streamlined network.

As Digicel’s legacy AAAs had reached full physical capacity with its rapidly growing subscriber bases on many island markets, the operator needed to bolster its infrastructure deployed on Digicel’s private cloud, Alepo’s Broadband AAA solution eliminated the physical constraints to grow. In addition to supporting the operator’s subscriber growth, the platform can easily scale to meet dynamically changing traffic demands.

Further, Alepo’s solution provides an API gateway to easily integrate with the CRM and billing systems in all Digicel markets, without any changes to the operator’s existing IT systems. This made migrating so many islands and markets into a centralized system far more effective.

The Alepo Broadband AAA includes EMS, session management, subscriber profile management, flat charging, CDRs for offline billing, and authentication, provisioning, and accounting for FTTx services. Its modular, open, and virtualized architecture ensured it could be deployed with low risk and keeps Digicel’s operational costs low. With a georedundant setup, the high-performing AAA server has boosted Digicel’s network availability. It has implemented process automation to improve network security and minimize potential issues caused by manual intervention.

Digicel’s services across all Caribbean islands, including Saint Lucia, Grenada, Saint Vincent, Barbados, and more, were migrated with zero downtime or disruptions.

“With a track record of deploying AAA for fiber broadband services in the region, Alepo has been a trusted solutions provider to Digicel for many years. They have helped us achieve our primary objectives of supporting our growing subscriber base and of streamlining management of our services across the Caribbean Islands through a centralized AAA platform which will help us meet evolving customer needs,” said Oleksandr Hnydiuk, CTO H&E and Fixed, Digicel Group.

“We’re delighted to have partnered with Digicel to modernize its fiber network with a centralized AAA solution, helping provide essential connectivity through the pandemic. By implementing a foolproof migration strategy, we were able to overcome the challenges of working remotely to migrate from multiple legacy platforms, across many markets, to a private cloud setup. Alepo’s AAA has enabled Digicel to drive revenue by improving its scalability and network availability,” said Derrick Gross, President, Alepo.

About Digicel Group

As a digital operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fiber networks, together with its suite of eight apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago have contributed to positive outcomes for over three million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more information.

 

About Alepo

Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

  • The network transformation will enable Celsia to introduce automation in its fiber broadband network
  • Alepo’s AAA Server will help Celsia maintain high QoS, scaling to support the operator’s growing customer base
  • The platform includes an advanced analytics and reporting module, providing insights into customer behavior to help create more personalized offerings
  • The project will boost the network experience while lowering operational costs and improving revenue
Friday, August 13, 2021, Bogotá, Colombia – Leading Colombian energy company and internet service provider Celsia is modernizing its fiber broadband network with a AAA transformation from global digital enablement expert Alepo. The network transformation will enable the service provider to boost customer experience (CX) by introducing modern and advanced plans and automating processes.

With demand for residential internet increasing in Colombia, especially during the pandemic, Celsia is committed to improving QoS and network performance. The operator has also been encouraging its customers to stay at home and choose remote support services rather than visiting physical stores. The modernization project will help ensure Celsia is able to enhance services for its customers, many of whom rely on quality internet access at affordable prices while they stay, work and learn from home. In addition to empowering customers, it will also enable the operator to lower operational costs.

Alepo will deploy its Broadband AAA solution for the project, which includes its 5G– and NFV-compliant AAA server, EMS, DHCP server, DNS, and an advanced reporting module. The solution’s modular, open, and virtualized architecture will ensure low-risk rapid implementation, including integrations with the operator’s existing infrastructure.

Alepo’s AAA will enable horizontal and vertical scaling and ensure five-nines availability, letting the operator support its growing customer base while maintaining uninterrupted high-quality services. The platform will grant Celsia full control over session speeds to create flexible and innovative offerings. With advanced analytics and custom reports, Celsia will be able to gain insights into customer behavior patterns and create more granular and contextual offers.

Customers will also receive expiration notifications and, once their plans have lapsed, they will be redirected to the captive portal for renewal. Automations in the platform will enable Celsia to streamline and accelerate the customer sign-up process. Customer profile provisioning will also be automated, and a responsive GUI will enable agents to intuitively use the system.

“At Celsia, we are committed to providing affordable high-quality internet services that help enable our customers’ increasingly digital lifestyles, even more so in the pandemic. We encourage our customers to maintain social distancing and we want to make sure that even while they stay at home, they can access our support services, including billing, plan changes, troubleshooting, and more. Alepo’s AAA Transformation will enable us to keep pace with these evolving market needs while driving ROI. Alepo is among the most reputed AAA vendors and we are confident their platform will enable us to increase automation, boost CX, and improve revenue,” said Diego Armando Ruiz Giraldo, Design and Engineering, Internet, Celsia.

Juan Espinosa, Director LATAM, Alepo, said, “We’re proud to partner with Celsia in their mission to accelerate digitization by making high-speed data services easily accessible to residential users. Alepo’s Broadband AAA will help Celsia bolster its high-speed fiber internet services, improving the network experience and lowering costs. With the system’s advanced and flexible reporting capabilities, Celsia will be able to fully monetize their services.”

About Celsia

The energy company of Grupo Argos, Celsia generates and transmits efficient energy from renewable sources, and its portfolio extends beyond energy. The company also offers residential and enterprise internet services, as well as comprehensive solutions to real estate developments ranging from energy, internet, charging stations to the management of sewerage and cleaning services.

For more information, visit https://www.celsia.com/es/

About Alepo

Eiasa enters high-speed FTTx market in Colombia using Alepo’s Broadband AAA

Eiasa enters high-speed FTTx market in Colombia using Alepo’s Broadband AAA

  • Called Megaya, the high-speed internet service has been launched in response to increasing demand for affordable high-quality internet services in Medellín
  • Alepo completed the deployment remotely, in partnership with system integrator Italtel, working around pandemic-related travel restrictions
  • Alepo’s solution, which includes its highly scalable AAA, DNS, and EMS, enabled Eiasa to introduce unlimited data plans, specific validity capped plans with email notifications, and more
  • Customers trying to access the network are redirected to the captive portal to purchase and renew their plans
  • The solution offers BI insights and data usage reports, enabling sound business decisions
Wednesday, March 31, 2021, Medellín, Colombia – Colombian energy company and ISP Energía Integral Andina SA (Eiasa) has introduced a high-speed internet service called Megaya to meet increasing demand in the city of Medellín. The greenfield fiber broadband network has been implemented using digital enablement solutions provider Alepo’s Broadband AAA solution, in partnership with local system integrator Italtel.

The deployment, which is partially funded by the government, provides high-quality FTTx services to underserved locations. Its affordable price point makes it especially beneficial to strata 1 and 2 populations.

As part of its standard-based solution, Alepo has deployed its AAA, DNS, and EMS to meet Eiasa’s requirements of a high-performance, reliable, hardware- and network-agnostic system. The AAA helped Eiasa introduce unlimited data plans with and without speed caps, as well as specific validity capped plans with email notifications to send customers expiration alerts. Customers trying to access the network are redirected to the captive portal to purchase and renew their plans.

Alepo’s AAA infrastructure is highly scalable, supporting Eiasa’s plans for future growth. It is geographically and locally redundant with disaster recovery to ensure high availability (99.999%). It grants full control over session speed and plans, enables advanced subscriber management, and lets Eiasa block forbidden sites. A high-performing scripting engine enables the service provider to write, implement, and run custom authentication and authorization rules in-house.

The zero-revenue-leakage system also provides BI insights and usage reports to help monitor subscriber data consumption patterns to enable Eiasa to make statistically sound business decisions.

Alepo remotely managed the entire deployment, including network configuration and all project-related communication, overcoming global travel restrictions in place due to the pandemic.

“There’s been a global shift to working from home and Medellín has been no exception to this digital evolution, considerably increasing demand for an affordable high-quality broadband network. With the launch of Megaya, we are already helping connect the unconnected and underserved with cost-effective high-speed high-QoS offerings. Alepo’s AAA offers us the flexibility to offer contextual plans and ensure customer satisfaction while maximizing ROI,” said Jeyfer Rojas, Director of Operations, Eiasa.

Juan Espinosa, Director LATAM Alepo, said, “Alepo’s AAA has enabled Eiasa to provide quality broadband services and help bridge the digital divide in Medellín. Its reporting capabilities will ensure that Eiasa is able to fully monetize the service. The scalable solution will ensure high QoS even as traffic load increases, enabling Eiasa to rapidly expand its broadband presence in Colombia.”

Myriam Ortega Angulo, Project Manager, Italtel, said, “Alepo has a rich track record in delivering innovative broadband solutions around the globe, and we are pleased to have partnered with them in helping Eiasa connect the unconnected in underserved markets in Medellín.”

Alepo has been a pioneer in building and developing AAA and virtualized AAA (vAAA) infrastructure for nearly two decades, with its solutions powering operations at several Tier-1 operators globally.

About Eiasa

Energía Integral Andina SA (Eiasa) is a technology integrator dedicated to the commercialization of energy equipment and industrial battery production, the development of engineering projects focused on electrical services, telecommunications, and civil works. Eiasa sets new standards of excellence and innovation in engineering services and solutions. The company has a presence in Colombia, Ecuador, Peru, Panama, the United States, and China. The launch of its high-speed internet service, Megaya, marks its foray into the fiber broadband market in Colombia.

For more information on Megaya, please visit https://megaya.com.co

For more information on Eiasa, please visit https://www.eiasa.com.co/

About Italtel

Italtel is a multinational information and communication technology company that combines the traditional positioning in networks and communications services with the ability to innovate and develop solutions and applications for digital transformation.

Italtel designs end-to-end solutions that address key issues for productivity and business success as well as for the evolution and simplification of network infrastructures.

Its know-how on cutting-edge technologies and the ability to innovate are the outcome of a constant commitment to industrial research projects at the European, national, and regional levels in the sectors of software, telecommunications, and IT.

For more information, please visit https://www.italtel.com/about/about-italtel/

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Alsard Fiber and Cellnet partner with Alepo for digital BSS and affiliate management

Alsard Fiber and Cellnet partner with Alepo for digital BSS and affiliate management

  • The project will benefit the two service providers’ ADSL, FTTH, WiFi broadband networks
  • Alepo will deploy a billing system with advanced security and automation features to stop existing revenue leaks
  • The billing system will include centralized affiliate management to streamline processes
  • Customers will have access to web and mobile self-care, reducing their dependence on physical stores and points of sale
  • The solution will also support Alsard Fiber in launching and monetizing public WiFi services, which it intends to introduce in the near future

Thursday, December 17, 2020, AUSTIN – Alsard Fiber and its subsidiary Cellnet are set to modernize their networks using a multi-tenant solution from digital enablement and revenue management software provider Alepo. The solution will include a centralized billing system with automated security features for zero revenue leakage, centralized affiliate management, and web and mobile self-care, as well as the capability to launch and monetize public WiFi services in the future.

Simplifying and streamlining the management of affiliates, Alepo’s digital BSS will benefit wholesale service provider Alsard Fiber’s growing list of broadband clients, which currently includes 15 affiliates and over 1,000 resellers. The same benefit will also be extended to its sister company Cellnet’s FTTH and ADSL resellers. While affiliates will enjoy a faster and more seamless digital experience, the service providers will be able to lower operational costs, improve revenue, and optimize resource utilization.

The two companies will be able to prevent revenue loss caused by erroneous billing through enhanced security features that their existing system is unable to provide. Alepo’s system offers increased security against hacking and eliminates manual data inputs to minimize errors.

Cellnet’s subscribers will have access to web and mobile self-care to recharge their accounts, change their plans, log complaints about any issues they face, and more.

Alepo will deploy its Digital Business Support System (BSS) with billing, CRM, affiliate management, and mobile and web self-care, as well as its scalable AAA application to enable the service providers top performance with growing subscriber counts and usage demands.

Alsard Fiber also plans to introduce public WiFi in the near future. Alepo is deploying its WiFi Service Management Platform (SMP) to launch and monetize these public hotspots with various paid and free use-cases such as bundled ISP packages and sponsored data with advertisements.

“We knew we needed to upgrade our system when we pinpointed certain discrepancies in billing that were causing revenue loss. Further, we currently maintain each of our affiliates in a different server. Alepo’s centralized billing system will ensure more secure and efficient processes and streamline affiliate management, helping us meet our true revenue potential. Alepo’s digital self-care platform will enable us to empower our customers with web and mobile options, so they no longer need to visit resellers or points of sale in person,” said Firya M. Ali, Chairman and Owner of Alsard and Cellnet.

Vishal Mathur, VP-Solution Integration, Alepo, said, “We’re pleased to partner with Alsard Fiber and Cellnet to help improve their network as they digitize their self-care to empower customers. From the network aspect, our solution is designed to iron out the existing system’s vulnerabilities and will result in improved revenue. The centralized platform will enable Alsard Fiber and Cellnet to streamline affiliate management, ensuring faster and more efficient processes that will lower operational costs.”

The project is underway and is expected to be complete within an accelerated timeframe.

About Alsard Fiber

Founded in 2007, Alsard Fiber is a leading wholesaler of IP services in all regions and provinces of Iraq. Working with leading IP providers in Europe and using fiber optic technology, Alsard Fiber delivers the highest possible quality of service. The IP from Europe is delivered via two separate redundant routes. Customers are offered a dedicated symmetrical bandwidth, not shared capacity. Alsard Fiber has a team of IT experts who provide 24/7 technical support. All Alsard Fiber’s customers can benefit from Dedicated Internet Access (DIA), Dedicated Redundant Line for backup purposes, 24/7 technical support, and no filtering, monitoring, or censorship.

For more information, please visit http://www.alsardfiber.com/

About Cellnet

Cellnet was founded in 2006 as the first commercial Internet Service Provider (ISP) in Iraq-North/Sulimanyah city. It played a major role in building internet infrastructure in Iraq/North, earning the company a reputation for providing fast and stable internet access and innovative solutions for their individual as well as corporate customers.

For more information, please visit http://cell-net.net/

 

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