Eiasa enters high-speed FTTx market in Colombia using Alepo’s Broadband AAA

Eiasa enters high-speed FTTx market in Colombia using Alepo’s Broadband AAA

  • Called Megaya, the high-speed internet service has been launched in response to increasing demand for affordable high-quality internet services in Medellín
  • Alepo completed the deployment remotely, in partnership with system integrator Italtel, working around pandemic-related travel restrictions
  • Alepo’s solution, which includes its highly scalable AAA, DNS, and EMS, enabled Eiasa to introduce unlimited data plans, specific validity capped plans with email notifications, and more
  • Customers trying to access the network are redirected to the captive portal to purchase and renew their plans
  • The solution offers BI insights and data usage reports, enabling sound business decisions

Wednesday, March 31, 2021, Medellín, Colombia – Colombian energy company and ISP Energía Integral Andina SA (Eiasa) has introduced a high-speed internet service called Megaya to meet increasing demand in the city of Medellín. The greenfield fiber broadband network has been implemented using digital enablement solutions provider Alepo’s Broadband AAA solution, in partnership with local system integrator Italtel.

The deployment, which is partially funded by the government, provides high-quality FTTx services to underserved locations. Its affordable price point makes it especially beneficial to strata 1 and 2 populations.

As part of its standard-based solution, Alepo has deployed its AAA, DNS, and EMS to meet Eiasa’s requirements of a high-performance, reliable, hardware- and network-agnostic system. The AAA helped Eiasa introduce unlimited data plans with and without speed caps, as well as specific validity capped plans with email notifications to send customers expiration alerts. Customers trying to access the network are redirected to the captive portal to purchase and renew their plans.

Alepo’s AAA infrastructure is highly scalable, supporting Eiasa’s plans for future growth. It is geographically and locally redundant with disaster recovery to ensure high availability (99.999%). It grants full control over session speed and plans, enables advanced subscriber management, and lets Eiasa block forbidden sites. A high-performing scripting engine enables the service provider to write, implement, and run custom authentication and authorization rules in-house.

The zero-revenue-leakage system also provides BI insights and usage reports to help monitor subscriber data consumption patterns to enable Eiasa to make statistically sound business decisions.

Alepo remotely managed the entire deployment, including network configuration and all project-related communication, overcoming global travel restrictions in place due to the pandemic.

“There’s been a global shift to working from home and Medellín has been no exception to this digital evolution, considerably increasing demand for an affordable high-quality broadband network. With the launch of Megaya, we are already helping connect the unconnected and underserved with cost-effective high-speed high-QoS offerings. Alepo’s AAA offers us the flexibility to offer contextual plans and ensure customer satisfaction while maximizing ROI,” said Jeyfer Rojas, Director of Operations, Eiasa.

Juan Espinosa, Director LATAM Alepo, said, “Alepo’s AAA has enabled Eiasa to provide quality broadband services and help bridge the digital divide in Medellín. Its reporting capabilities will ensure that Eiasa is able to fully monetize the service. The scalable solution will ensure high QoS even as traffic load increases, enabling Eiasa to rapidly expand its broadband presence in Colombia.”

Myriam Ortega Angulo, Project Manager, Italtel, said, “Alepo has a rich track record in delivering innovative broadband solutions around the globe, and we are pleased to have partnered with them in helping Eiasa connect the unconnected in underserved markets in Medellín.”

Alepo has been a pioneer in building and developing AAA and virtualized AAA (vAAA) infrastructure for nearly two decades, with its solutions powering operations at several Tier-1 operators globally.

About Eiasa

Energía Integral Andina SA (Eiasa) is a technology integrator dedicated to the commercialization of energy equipment and industrial battery production, the development of engineering projects focused on electrical services, telecommunications, and civil works. Eiasa sets new standards of excellence and innovation in engineering services and solutions. The company has a presence in Colombia, Ecuador, Peru, Panama, the United States, and China. The launch of its high-speed internet service, Megaya, marks its foray into the fiber broadband market in Colombia.

For more information on Megaya, please visit https://megaya.com.co

For more information on Eiasa, please visit https://www.eiasa.com.co/

About Italtel

Italtel is a multinational information and communication technology company that combines the traditional positioning in networks and communications services with the ability to innovate and develop solutions and applications for digital transformation.

Italtel designs end-to-end solutions that address key issues for productivity and business success as well as for the evolution and simplification of network infrastructures.

Its know-how on cutting-edge technologies and the ability to innovate are the outcome of a constant commitment to industrial research projects at the European, national, and regional levels in the sectors of software, telecommunications, and IT.

For more information, please visit https://www.italtel.com/about/about-italtel/

About Alepo

Orange Guinea Sonatel to Digitize its Fixed Broadband Services with Alepo AAA Transformation

Orange Guinea Sonatel to Digitize its Fixed Broadband Services with Alepo AAA Transformation

  • Alepo AAA will help eliminate revenue leakage caused by manual processes in the legacy system
  • Customers will be emailed dunning notifications for the prepaid FTTH services
  • On service expiration, customers will automatically be redirected to the payment portal to increase renewal times
  • Faster and more streamlined customer sign-up will improve performance and reliability
  • Customer profile provisioning will be automated with a responsive and intuitive GUI for agents
  • The new AAA will provide guaranteed minimum bandwidth speeds, enhanced role-based security, real-time service monitoring, and comprehensive customer usage reports

Thursday, July 16, 2020, Conakry, Guinea – Strengthening its telecommunications business in the western African region, Orange Guinea Sonatel is set to digitize its fixed broadband (FTTH) services by migrating to digital enablement and revenue management solutions provider Alepo’s Authentication, Authorization, and Accounting (AAA) platform.

Alepo’s AAA Transformation will help Orange Guinea Sonatel eliminate manual processes in their legacy system, resolving revenue leakage issues. Customers who purchase the prepaid FTTH plans will receive renewal notifications over email when their plans near expiration. Once the plan expires, they will automatically be redirected to the payment portal when they try to access the service, which is expected to increase renewal times significantly.

A faster and more streamlined customer sign-up process will ensure improved performance and reliability increasing customer satisfaction. Customer profile provisioning will be automated, with a responsive GUI for intuitive agent use. In addition to providing guaranteed minimum bandwidth speeds, the AAA will also enable flexible creation of new offers, enhanced role-based security, real-time monitoring of services, and comprehensive customer usage reports.

Marlyatou Hady Diallo, CTIO, Orange Guinea Sonatel, said, “Offering innovative telecom services has always been our priority, and Alepo has a long history of helping us cater to our growing customer demands. In the past, Alepo’s solutions helped us increase prepaid and subscription customers in our fixed-wireless network and we’re confident they will do the same in our rapidly growing FTTH business. We are certain the AAA will help us become more agile, improve speed, and enhance customer experience, all of which we expect will result in increased revenue.”

Vishal Mathur, VP Solution Integration, Alepo, said, “Alepo has helped transform AAA infrastructure for operators globally to meet and exceed their network demands and drive revenue growth. Our scalable and versatile AAA will help Orange Guinea Sonatel automate their legacy system and digitize their customer experience. We are proud that our previous deployments with them have yielded successful results, and that Orange Guinea Sonatel has faith in Alepo’s abilities as a trusted and experienced solutions provider.”

Alepo has transformed AAA infrastructure for several Tier-1 operators catering to millions of clients around the world. Its virtualized AAA (vAAA) is also deployed at leading service providers, with many upcoming deployments in the pipeline.

About Orange Guinea

Orange Guinea is a subsidiary of the Sonatel Group and has been present in Guinea since November 2007. It has more than 400 employees and nearly eight million subscribers. Orange Guinea is the leader in the telecommunications sector with the widest network: Conakry and all regional capitals are covered by 4G, and all sub-prefectures are covered by 3G. The operator indirectly provides employment to hundreds of thousands of Guineans in the distribution of its products and services, the provision of various services and the development of its telephone network. Orange Guinea participates in the economic and human development of Guinea through its commitment, excellence and proximity to the Guinean populations, thanks, among other things, to its citizen program. Its societal actions have had a direct impact that is valued at millions of euros.

For more information, please visit About Alepo

 

WOM to launch high-speed FTTH services in Chile using Alepo AAA

WOM to launch high-speed FTTH services in Chile using Alepo AAA

  • The mobile operator is set to enter the fixed broadband market to meet increasing demand in Chile
  • Alepo AAA with its stateless server is highly scalable and will support surging data usage and increasing subscriber base
  • Alepo’s solution will help WOM manage and monetize the data services
  • To overcome global travel restrictions due to COVID-19, the project will be remotely implemented

Friday, July 10, 2020, Santiago, Chile – In keeping with current network demands, Chilean mobile operator WOM has partnered with digital enablement and revenue management software provider Alepo to enter the fixed broadband (FTTH) market. Alepo’s 3GPP AAA for broadband will help the operator introduce uninterrupted high-speed data services with 24×7 remote customer support, online payments, and a customer-first approach.

Set for a July 2020 launch, the project will be an entirely remote implementation to work around ongoing COVID-19-related travel restrictions. Alepo will partner with a local hardware system integrator for the installation of new servers with virtual environments on geo-redundant sites that the AAA applications will run on.

Alepo’s stateless AAA server is highly scalable and will help WOM monetize network usage through a flexible policy framework. Alepo’s AAA will offer WOM the ability to launch postpaid and prepaid unlimited data plans with speeds up to 1 Gbps, as well as limited data and fair usage packages. Customers will be redirected to Alepo’s digital portal to renew their plans or pay past dues, completely automating their experience and reducing calls to customer care.

Implementation of the AAA will provide WOM with zero revenue leakage, accurate usage-based billing, and usage reports that help monitor subscriber data consumption patterns to quickly adapt through a centralized configuration manager.

With this project, WOM expects to acquire over 500k subscribers within the first year and eventually build up to 1.5M subscribers by the end of 2023.

“We are pleased to partner with Alepo given its history of delivering innovative and award-winning digital broadband solutions to service providers around the globe. With the shift to working from home and social distancing, there has been unprecedented demand for broadband networks. We are confident that Alepo’s AAA will help us alleviate this load with the introduction of ultrafast services. Its monetization capabilities will help us drive ROI while ensuring customer satisfaction,” said Christopher Adam Laska, CEO, WOM.

Juan Espinosa, Director LATAM Alepo, said, “Alepo’s AAA will create greater data monetization opportunities for WOM by facilitating data usage reporting and providing new billing capabilities, while simultaneously minimizing service activation and delivery costs. Our robust and scalable solution will help WOM increase customer satisfaction with higher data speeds and expand its broadband presence rapidly in Chile.”

About WOM

WOM, meaning ’word of mouth’ in Spanish, was launched in July 2015, after the purchase of the old telecommunications company Nextel Chile. According to official statistics, as of March 2019, WOM had 4,120,000 clients. They offer 4G voice services as well as Voice WiFi that facilitates users to make and receive calls through any WiFi network in the world that offers an internet connection, regardless of whether or not the WOM client is in the operator’s coverage area. This is ideal for use abroad and avoids expensive international roaming. The Voice 4G and Voice WiFi services were made available to all the company’s customers (prepaid and postpaid) from December 13, 2018, thus becoming the first telecommunications company in Chile to implement such services nationwide.

For more information, please visit www.wom.cl/

About Alepo

Zain Jordan improves customer experience with a major upgrade of Alepo’s AAA

Zain Jordan improves customer experience with a major upgrade of Alepo’s AAA

  • The upgraded system further digitizes the customer experience, eliminating manual provisioning
  • The AAA will be more robust, with additional failover, monitoring, and proactive alert features
  • Security enhancements provide comprehensive role-based access
  • Customers will enjoy a more seamless sign up and sign in experience
  • Migration services were carried out remotely, seamlessly, and with zero downtime
Tuesday, October 1, 2019, AMMAN – Cementing its telecommunications leadership, Zain Jordan has undergone a significant upgrade of its authentication, authorization, and accounting (AAA) infrastructure. The new AAA is expected to improve performance, reliability, and provide a more complete digital customer experience. The upgrade, completed in July, uses software from digital enablement and revenue management solution provider Alepo, which has been Zain’s long-standing partner for AAA infrastructure. The new AAA will provide several crucial enhancements: more robust automated failover, enhanced role-based security, real-time monitoring, and proactive alerts. Zain’s customers will also benefit, both directly and indirectly. By eliminating manual provisioning steps, customers will experience a faster and more streamlined sign up experience and be able to authenticate in more ways, including by device and location. Customers will also get improved performance and reliability. “As a progressive telecommunications provider, we are constantly modernizing our services and operations, and Alepo’s AAA upgrade will enable us to continue doing so. The automation and real-time monitoring fit with our broader DevOps strategy. And the openness and flexibility of the platform provide a state-of-the-art customer experience,” said Mohammed Abu Rumman, Network Director, Zain Jordan. Alepo had built and configured Zain’s legacy AAA over a decade earlier, but the telecom recognized it was time for a major upgrade. Abu Rumman added, “Alepo is our provider of choice given our long history with the company. They are committed to ensuring the migration is seamless to our customers and that there is continuous availability.” The upgrade was carried out remotely despite its scale. Data was migrated to a new SQL database without any service interruptions or the requirement for onsite engineers, ensuring cost and risk are minimized. “Our delivery team has helped steer migration planning, testing, and monitoring from our GTAC offices [global technical assistance center]. This not only shortens time to market but minimizes implementation costs. Zain Jordan is a loyal customer and this upgrade enables the best support and new features of our latest AAA,” said Vishal Mathur, VP Solution Integration, Alepo. About Zain Jordan Zain Group acquired Zain Jordan in January 2003, in what was considered the largest single acquisition in the Middle East region, and the largest private sector investment in Jordan. In 1995, Zain Jordan revolutionized telecommunications in Jordan by introducing GSM mobile services. Zain quickly became the foremost telecom company in the country, a position that it has held to this day by investing in adopting cutting edge technology to provide state-of-the-art services. Since its inception, Zain Jordan has tallied subscriber growth at an exceptional rate, with around 5,903 million subscribers in the kingdom. Through over 8,132 cell sites, Zain covers the entire populated area of Jordan. Aiming at maintaining its leading position in the marketing, Zain acquired in 2014 the license to provide LTE services for the first time in the kingdom. The service was launched in all the governorates of the kingdom in 2015, offering speeds of up to 150 mb per second. Also, part of its portfolio is the Zain Fiber FTTH service, which provides premium-quality stable internet with high speed. Zain is considered one of the pillars of the Jordanian economy as it creates jobs for its roughly one thousand employees plus thousands of indirect employment opportunities. For more information, please visit https://www.jo.zain.com/english About Alepo
Alepo’s AAA shortlisted for innovation award by Telecoms World Middle East

Alepo’s AAA shortlisted for innovation award by Telecoms World Middle East

  • The nomination recognizes the “innovative technological advancement to telecommunications” made by Alepo’s AAA
  • Alepo’s AAA is virtualized, fully convergent, and provides seamless integration with non-standard CRM/BSS
  • It is being used by some of the largest telcos in the Middle East, who have seen significant improvements in their networks, including reduced network disruptions, lower operational costs, improved customer experience, and increased security
  • Winners will be announced at an awards ceremony on September 17, as part of the two-day Telecoms World Middle East in Dubai
  • The conference will host 1,000 attendees, 200 speakers, and 600 telcos; Alepo will be at booth no. 51
Tuesday, August 21, 2018, Austin, TX, USA- Alepo has been shortlisted for the 2018 Telecoms World Middle East Awards. Its AAA has been nominated in The Innovation Award – Vendor category, which recognizes the core network and software solutions provider’s contribution to making “innovative technological advancement to telecommunications.” Alepo has been shortlisted from a host of vendors operating in the Middle East, Central and South Asia, and North Africa. AAA is an often-ignored part of operators’ networks, but it can have a transformative effect on overall network performance, resiliency, and customer experience. It is essentially responsible for ensuring that customers can access the services to which they have subscribed. When done right, the function is practically invisible. But when it goes wrong, it can mean disconnections, poor quality of service, and compromised security. Alepo’s latest version overcomes several limitations of traditional AAA, including scalability, network heterogeneity (convergence), multimodal authentication methods, complete network virtualization, and integration with non-standard network elements. It is virtualized, high-performance, self-healing, open (via REST and API gateway), and highly configurable. Used by some of the largest telcos in the Middle East including Saudi Telecom (STC) – and currently in the process of being deployed by one of the most established telcos in the region – it has helped operators reduce network disruptions, cut operational costs, improve customer experience, and increase security. “We are heartened by the faith many of the Middle East’s biggest operators are placing in our technology to replace their legacy AAA with Alepo’s. The fact that operators across the region are seeing significant improvements is a strong vote of confidence for us. This awards nomination further bolsters our belief that the usually sleepy AAA market can and should be disrupted,” said Brian Scoble, Alepo’s Vice President of Sales (Middle East and Africa). Winners will be announced at an awards ceremony on September 17. The awards are part of the two-day Telecoms World Middle East conference to be held in Dubai, bringing together the entire technology, media, and telecom ecosystem to discuss the digital revolution, technological developments, and the future landscape for MNOs, MVNOs, OTTs, suppliers and the wider industry. It is expected to host over 1,000 attendees, 200 speakers, and 600 telcos. About Telecoms World Middle East In 2004, Terrapinn brought the global Telecoms World brand to Dubai to serve the Gulf region. At that time, Middle Eastern telecom and mobile operators were in a period of rapid growth and searching for new ideas, and the technology that would enable them to revolutionise their business models. Today, while technologies have evolved, interest from key industry stakeholders and government is as strong as ever. Telecoms World Middle East brings together leading executives from the wider region on one platform. It offers the opportunity to learn, as well as to network and build relationships with key stakeholders from across the TMT industry. The annual Telecoms World Awards, now in their twelfth year, are the undisputed mark of success for the telecoms industry in the region. For more information, please visit http://www.terrapinn.com/conference/telecoms-world-middle-east/index.stm. About Alepo  
Horizon Telecom Selects Alepo to Launch Advanced FTTx and VoIP Services in Myanmar

Horizon Telecom Selects Alepo to Launch Advanced FTTx and VoIP Services in Myanmar

After the successful deployment of Alepo’s WiFi Monetization and Offload Solution , Horizon Telecom International (HTI) awarded yet another contract to Alepo to enable the launch of VoIP and FTTx services in Myanmar. The Alepo Solution gives HTI a powerful and scalable platform to bill and manage multi-play service delivery. Monday, September 11, 2017, Austin, TX –  Alepo – a global provider of core network and IT software solutions for communications service providers – announced today that it has been awarded yet another contract by HTI to support the launch of advanced VoIP and FTTx services in Myanmar. With Alepo, HTI will be able to readily launch innovative data offers for multiple services as well as ensure a rich end-to-end customer experience. HTI’s objective is to provide an unmatched offering of data and voice services to their customers in Myanmar. To accomplish this goal, HTI will deploy a broad suite of Alepo products, including: Alepo’s carrier-class convergent charging, billing, AAA, CRM, VoIP mobile app, interconnect, and other modules. This suite will enable HTI to fully deliver and monetize its VoIP and FTTx service offerings. To create a sophisticated and enjoyable customer experience, Alepo will provide: end-to-end support for the entire purchase, activation, real-time charging, and real-time notifications for the next-generation services. HTI’s decision to launch VoIP and FTTx services is driven by the immense potential of the telecommunications industry in Myanmar. Over the next five years, Myanmar’s telecom industry is expected to surge, largely through diversification of service portfolios with more granular voice and data bundles, and the launch of new services, like FTTx and IPTV. “At HTI, we see a lot of potential in the telecommunications market in South East Asia and therefore plan to launch the next-gen services of VoIP and FTTx services in Myanmar,” said Nyan Win, Vice-Chairman, and CEO at HTI Myanmar. “With Alepo as our technology partner, we want to gain a competitive edge and become the drivers of ICT growth in the region.” Alepo’s VoIP and FTTx partnership with HTI marks Alepo’s fourth deployment in Myanmar, following the launch of WiFi services earlier this year with HTI, as well as deployments with other service providers. “We are extremely proud to support HTI Myanmar in pioneering next-generation services across Myanmar”, said Vani Manian, Technical Director of Sales in APAC. She added, “With Alepo-enabled FTTx and, VoIP service, HTI Myanmar will gain a competitive advantage and a compelling business strategy for future growth.” Meet Alepo at AfricaCom 2017 Alepo will be exhibiting at AfricaCom 2017 in Cape Town, South Africa November 7-9, 2017. To schedule a meeting or live demonstration with Alepo at AfricaCom 2017, please complete the form at https://www.alepo.com/news-events/upcoming-events/. About HTI Myanmar Horizon Telecom International Co. Ltd. (HTI) is an up-and-coming telecommunication services and solutions provider in Myanmar’s Information Technology and Telecommunications sector. HTI is primarily into network and IT solutions provider and expanding to next-generation broadband as well as data center services.Through their extensive professional network and strategic alliances with global and regional players, they have access to the best and brightest people and companies from the industry locally and internationally. The company was founded in 2012 by a group of professionals with a deep understanding of telecommunications, information technology and passion to connect every Myanmar Individuals with the world and improving their businesses. HTI is headquartered in Yangon, Myanmar. Regional sales and distribution centers are located in upper Myanmar. For more information, please visit – www.hti.com.mm About Alepo