Alepo Technologies Inc. Appoints Sunil Diaz as CEO

Alepo Technologies Inc. Appoints Sunil Diaz as CEO

  • Sunil Diaz joins Alepo as the new CEO, bringing over two decades of telecommunication industry experience
  • Prior to Alepo, Sunil was instrumental in driving the rapid growth of Enghouse Networks, with over $100M in revenue through M&A and organic growth
  • His appointment emphasizes Alepo’s continued focus on growth through innovation and market expansion
  • Sunil’s strategic objective is to enable Alepo to deliver cutting-edge solutions, such as Alepo’s new AI-powered platform, to help customers accelerate their digital transformation initiatives

Monday, October 02, 2023, AUSTIN, TX – Alepo Technologies Inc., a leading provider of innovative telecommunications and digital solutions, is pleased to announce the appointment of Sunil Diaz as its new Chief Executive Officer (CEO). Sunil brings a wealth of experience and a proven track record of leadership in the technology industry.

Sunil Diaz, a seasoned executive with over two decades of experience in telecommunications and software development, joins Alepo with a mission to drive innovation, growth, and market expansion. Sunil served in various leadership roles at renowned technology companies, including a startup, where he demonstrated his ability to foster innovation, build teams, and deliver exceptional results. Prior to joining Alepo, his most recent role was at Enghouse Networks, where, as General Manager, he was responsible for driving $100M+ in new revenue through M&A and organic growth.

“We welcome Sunil Diaz to our executive leadership team. Alepo is known for its commitment to providing advanced digital solutions, including our latest Generative AI platform to communications service providers and enterprises worldwide. Sunil’s appointment underscores the company’s dedication to staying at the forefront of technological advancements and ensuring customers receive the highest quality products and services.” said Jonathan Garini, Chairman of the Board, Alepo.

“I am excited to take on the role of CEO at Alepo,” said Sunil Diaz. “Alepo has a remarkable history of delivering cutting-edge solutions to the telecommunications industry. Together with our talented team, we will continue to drive digital transformation for our customers, and empower them with cutting-edge solutions such as Alepo’s new Generative AI powered platform, to succeed in an increasingly competitive landscape. I would also like to take this opportunity to thank Derrick Gross, the outgoing President of Alepo, for his significant contributions to Alepo over the last ten years. I wish him all the best for the future.”

About Alepo

Teletok successfully launches its convergent billing system in collaboration with Alepo and Blue Arcus

  • The new billing platform supports 4G LTE, 3G, PSTN, and ADSL offerings
  • Alepo’s advanced convergent billing system automates critical processes, reducing manual tasks and ensuring efficiency
  • The unified platform allows Teletok to launch, manage, and monetize all its services efficiently
  • The solution digitizes the customer experience, streamlines operations, and boosts service innovation while driving revenue

Thursday, August 03, 2023, Tokelau – Teletok, the communications services operator in Tokelau, has upgraded its network by implementing Alepo’s convergent billing platform to set up its first digital billing system. This modernization has facilitated the automation of manual processes, reducing the need for human intervention. The system integrates smoothly with Blue Arcus’s 3G/4G Core and 5G-ready solutions.

Alepo has transitioned Teletok’s services onto a single billing platform, including its 4G LTE and 3G, as well as its PSTN and ADSL offerings, streamlining operations and driving revenue growth.

The complete convergent billing system allows Teletok to cater to changing demand by providing innovative prepaid offerings with plans to extend postpaid services soon. Alepo’s all-in-one billing platform eliminates dependence on multiple systems, lowers the total cost of ownership, and streamlines and automates processes while driving revenue. The solution includes Alepo’s industry-leading PCRF, online charging, AAA server, and digital business support system (BSS), with key modules for voucher management, web self-care, mobile application (android and iOS), trouble ticketing, and more.

The convergent billing platform helps Teletok to launch, manage, and monetize innovative new services from a single converged solution, keeping postpaid and prepaid customer accounts and services separate. Teletok can easily launch new bundles such as limited data passes, happy hours, and wallet offers using Alepo’s centralized product catalog, reducing time-to-market. The billing system will soon encompass postpaid services, offering customers a single invoice for all their active services.

The comprehensive solution improves customer interaction by digitizing the experience with round-the-clock support through web and mobile self-care, giving Teletok subscribers control over their accounts. Customers can manage their accounts, do e-refills, voucher recharges, raise tickets, gift credit, and perform many more account operations using the new self-care platforms.

“We’re pleased to partner with Alepo and Blue Arcus, who have demonstrated a history of success in helping transform the face of telecommunications in the Pacific. This project forwards Teletok’s commitment to modernize services in Tokelau, leveraging technology to serve the people’s needs while enabling us to automate our processes and reduce operational overheads,” said Tealofi Enosa, CEO, Teletok.

Naren Yanamadala, CEO and Founder of Blue Arcus, said, “We’re thrilled to collaborate with Alepo on multiple highly successful projects, enabling operators to modernize operations and innovate services. Witnessing the transformative impact of our deployment on Teletok’s network offerings has been truly inspiring. We look forward to seeing how our partnership will deliver great value to our clients and the customers.”

Vishal Mathur, EVP of Alepo, said, “Alepo’s comprehensive billing solution has unlocked exciting monetization opportunities for Teletok. We’re proud it has elevated customer experience, optimized their end-to-end business processes, and eliminated revenue leakage and billing errors from human mistakes. Our successful collaboration with Blue Arcus assures us that this already implemented project is another notable achievement.”

About Teletok

Teletok is the primary communications service provider in Tokelau. Established over two decades ago, the company took the reins from the government of telecommunications services on and between the country’s islands. In 2017, Teletok completed significant capital projects on a 4G LTE mobile network to build a new ICT broadband platform, solar upgrade, emergency voice system (HF and VHF), and multicast. With the government-funded broadband 4G LTE mobile network, digital bridges have been constructed between islands to international destinations.

For more information, please visit https://www.teletokco.tk/

About Blue Arcus

Blue Arcus Technologies, Inc., a leading provider of core network solutions based in California, empowers digital transformation worldwide by enhancing connectivity and streamlining efficiency. Tailored to address the dynamic requirements of various industries, Blue Arcus offers a spectrum of innovative products, including Arcus Core – our flagship offering. Built on open architecture, Arcus Core serves as a unified solution that integrates multiple technologies. Blue Arcus’s unique value proposition includes specialized services for rural and remote communities, maritime and ferry operations, tactical emergency scenarios, and comprehensive mobile network solutions.

For more information, please visit https://www.bluearcus.com.

About Alepo

ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch

ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch

  • Alepo’s Digital BSS will provide a unified billing and charging platform for all ETI prepaid and postpaid
    services, including its existing fiber offerings
  • The platform will support advanced policy control, enabling the operator to introduce innovative new
    services
  • In addition, Alepo’s AAA will enhance network security and ensure scalability to support the operator’s
    growing subscriber base
  • The fixed LTE network will be deployed in phases, first as a data network and later introducing voice

Monday, September 26, 2022, Conakry, Guinea – Responding to growing demand for high-quality data
services, Guinea’s leading service provider ETI SA is transforming its network by implementing digital enablement expert Alepo’s industry-leading BSS Transformation. The advanced platform will modernize the operator’s existing FTTH services, as well as provide support for the future launch of its fixed LTE network.

The deployment will replace ETI’s legacy BSS with Alepo’s convergent Digital BSS, providing a unified billing and
charging platform for all of ETI’s prepaid and postpaid services. ETI will be able to introduce a range of advanced new offerings, including limited and unlimited plans, pay-as-you-go offers, high-spending and referral discounts, time- and volume-based offers, and more.

Alepo’s Digital BSS will enable advanced invoicing with support for invoices in different currencies, issued in advance and at different frequencies, and issued on demand. The solution will integrate seamlessly with the operator’s IT and core infrastructure, introducing digitization and automating key processes to streamline network management.

The platform also includes policy control for different services, dynamic offer creation, CRM, online payments, and more. In addition, Alepo’s AAA will bolster network security and enable a scalable network to support expansion as the subscriber base grows.

Alepo’s solution also includes a real-time reporting system that will enable the operator to gain advanced BI insights. These reports will enable ETI to create personalized and contextual plans based on customer usage patterns.

Alepo’s platform will also support data and voice services for the operator’s future fixed LTE network, for which the operator has recently acquired a license from the Guinea government. Over the next few years, the operator will roll out these services in phases, beginning with a pure data network and eventually introducing voice.

“We have plans to launch our LTE network in the pipeline, but we also wanted to modernize our existing offerings to quickly meet demand from our customers for advanced and innovative data services. Given Alepo’s reputation of rapid and seamless BSS deployment, we’re certain they will enable us to seize monetization opportunities now and into the future as we expand our network,” said Latif Taleb, Chairman and Founder, ETI.

Derrick Gross, President, Alepo, said, “We’re proud to partner with ETI in enabling increasingly digital lifestyles in
Guinea. The deployment will empower ETI to modernize their customer experience with enhanced offerings, while better monetizing their network. Alepo’s futureproof Digital BSS will support service innovation as the market evolves and we look forward to being a part of ETI’s growth for years to come.”

About ETI

ETI SA is a telecom operator, integrator, and application developer in Guinea. The designs, installs, operates, and maintains critical telecommunications and IT infrastructure for all sizes of companies, from small businesses to multinationals, ensuring their clients can drive operational success through service continuity and performance. ETI has extensive experience in difficult environments and geographical areas at risk where access, energy, climate, socio- political environment, and logistics, can be problematic.

For more information, please visit https://eti.net.gn/

About Alepo

Alepo releases its latest Converged Core solution to support advanced 5G use cases

Alepo releases its latest Converged Core solution to support advanced 5G use cases

  • New features have been added to the converged policy control function to enable priority and mission-critical services, as well as advanced private network applications
  • The solution now supports automated one-step installation for simple and effective deployments
  • It is compliant with hyper-scalers such as AWS, Google, Microsoft Azure, and more
  • It supports 3GPP’s Multi-Operator Core Network (5G MOCN) model and PNI-NPNs and SNPNs deployments
Thursday, September 01, 2022, AUSTIN – Digital enablement and core network expert Alepo has announced the latest release of its 5G Converged Core solution. The new version of the solution introduces enhancements to key functions such as policy control and extends support for more advanced and innovative next-generation services.

“As pioneers in 5G Core deployments globally, we’ve closely watched what operators need when they deploy 5G. We’ve made key enhancements to our Converged Core, like multi-tenancy, that will go a long way in enabling them to drive faster 5GC ROI and further enhance CX,” said Derrick Gross, President, Alepo.

Alepo’s Converged Core solution for 4G and 5G services now enables more business use cases for the MNO, MVNO, and private network core. It offers centralized and hybrid core deployments that allow network sharing among multiple private networks or enterprises. The solution supports 3GPP-defined private network deployment models, which include PNI-NPNs and SNPNs.

The Converged Core solution supports priority services such as Mission-Critical-Push-To-Talk (MCPTT), Mission Critical Video (MCVideo), and high-value use cases for private networks such as mines, oilfields, and emergency services.

Another important highlight of the release is that the cloud-native solution is compatible with industry-leading hyper-scalers such as AWS, Google, Microsoft Azure, and more, making it ideal for enterprises looking for a quick rollout using a low or no maintenance platform.

In addition, Alepo’s Converged Core has simplified deployments using a one-step installation. This will help streamline and automate the process, minimizing the possibility of human error during deployment. It will also enable Alepo to deploy the 5G Core for varying business requirements for size, scale, and market landscapes.

About Alepo

Kurdtel Communications modernizes its network with Alepo’s fixed IN solution

Kurdtel Communications modernizes its network with Alepo’s fixed IN solution

  • The convergent fixed IN system helps Kurdtel Communications streamline charging and network management for all its services
  • Alepo’s system has helped overcome the limitations of the operator’s legacy system, plugging revenue leaks by introducing automation
  • Alepo migrated the operator’s existing subscribers to the new system without disrupting services
  • The operator can introduce advanced prepaid and postpaid plans for residential, government, commercial, and enterprise services

Tuesday, August 02, 2022, SULAIMANIAYH – Leading fixed-line operator Kurdtel Communications has transformed its network with an advanced solution from digital enablement expert Alepo. The modernization has implemented automation that ensures the operator can fully and accurately charge for residential and enterprise services with no revenue leaks.

Kurdtel Communications’ legacy system required manual processes that left the operator susceptible. Alepo replaced this legacy infrastructure with its convergent and automated fixed IN system for all its services, streamlining network management and preventing revenue loss.

The deployment enables the operator to charge for its PSTN fixed-line service, manage its interconnect partners, and charge for interconnect calls, as well as enabling new and existing subscribers to make calls seamlessly.

As part of the project, Alepo migrated Kurdtel’s prepaid and postpaid subscribers to the new system without disruptions or downtime.

The new system enables Kurdtel Communications to support a host of advanced prepaid and postpaid plans for its ADSL and FTTH offerings, including residential, government, and commercial services. The operator will also be able to introduce enterprise DID plans.

The deployment included Alepo’s SCP, CRM, OCS, billing, mediation, interconnect partner management system, product catalog, voucher management, IVR, and other key BSS modules.

“Our objective was to ensure smooth operations of our PSTN network and implement convergent charging. Most important, we needed to immediately prevent revenue loss by overcoming the limitations of our legacy system. We’re already pleased with the results we’re seeing with Alepo’s FIN system. Its advanced revenue management capabilities and robust security measures have equipped us to swiftly drive ROI,” said Jameela T Shareef, Director of Planning and Development, Kurdtel Communications.

Vishal Mathur, VP – Solution Integration, Alepo, said, “Our solution is system-agnostic, and we made all necessary provisions to seamlessly integrate our offering with Kurdtel Communication’s existing infrastructure. This included ensuring that our SCP is compatible with their NGN, and that our CRM supports invoices and payment receipts in the local language. The futureproof system will support the operator’s growing business, enabling them to introduce new plans and services as the market evolves.”

The deployment is one of Alepo’s long list of successful deployments in the Middle East, including leading networks in the region.

About Kurdtel Communications

Kurdtel Communications is the first leading company in Iraq and Kurdistan providing fixed telecommunication services widely. Established in 2001 as a joint effort between the Kurdistan Regional Government and the private sector to operate and develop Sulaimaniayh PSTN, introducing efficient and effective services that help build long-term relationships with customers. Its network now covers most of Sulaimaniayh city, providing internet access to all subscribers in mutual cooperation with the (ADSL) provider company. It also provides international access and interconnect services within Sulaimaniayh through a reliable fiber optics network.

For more information, please visit https://www.kurdtel.net/.

About Alepo

Eswatini Mobile overhauls and modernizes network with Alepo digital transformation

Eswatini Mobile overhauls and modernizes network with Alepo digital transformation

  • Using Alepo’s Digital Business Support System (BSS) and PCRF, the service provider has overhauled its network and introduced new advanced offerings
  • Alepo executed its digital transformation remotely, in phases, and within rapid time constraints
  • Alepo’s systems have solved network disruptions caused by legacy vendors and improved network availability
  • The operator will also enable 24×7 customer support using Alepo’s omnichannel self-care platform

Wednesday, November 4, 2020, AUSTIN  – Eswatini Mobile, a leading service provider in the Kingdom of Eswatini, has modernized its network using digital enablement software solutions provider Alepo’s Digital Business Support System (BSS). The new platform enables the operator to introduce a host of advanced prepaid and hybrid LTE plans, digitize customer experience with a modern web and mobile self-care, and fix network outages that were impacting its voice and data customers.

Eswatini Mobile’s legacy systems were causing network outages, making an urgent transformation necessary to improve customer experience. With Alepo’s BSS transformation, Eswatini Mobile has upgraded from its legacy multi-vendor setup to a single platform for all BSS functionalities. Along with the BSS, Alepo has deployed its PCRF, interconnect billing, roaming, self-care, and other modules. Under strict timelines, the entire project was deployed rapidly and remotely, in keeping with ongoing pandemic-related travel restrictions.

The platform has enabled Eswatini Mobile to offer its customers the flexibility of choice, having introduced prepaid as well as hybrid or cyclic prepaid plans that enable different tariffs to be applied based on peak and off-peak times of the day. The operator can now also manage dunning actions and has already seen a reduction in outstanding payments.

Eswatini Mobile now has access to business intelligence reports facilitated by the advanced analytics module, enabling targeted promotions and personalized plans and offers based on individual customer needs.

Alepo has also provided its web self-care and mobile app, which will enable Eswatini Mobile’s customers to access 24x7x365 support. In addition to facilitating swift issue resolution, it will also offer customers more control over their accounts, empowering them to view and manage their plans and data usage.

“Our primary objective is to offer superior customer experience and we’re consistently working on improving our services to meet our customers’ needs. Alepo’s phased approach to digital transformation has helped us bolster our network and services without disruptions. We intend to introduce a host of advanced and innovative plans in the future using the Alepo platform,” said Genius Sihlongonyane, Chief Information Officer, Eswatini Mobile.

Sihlongonyane added, “Our key business drivers for this project were migrating to a converged platform to ensure consistent support, and switching to an on-premise set-up to reduce network disruptions that we faced with our legacy system as it was offsite. We’re already seeing improvements in our processes as Alepo’s Digital BSS provides many automation features, improving our network availability and customer experience.”

Sameer Bhuttoo – Director of Africa at Alepo, said, “We share Eswatini Mobile’s vision to strive for the best customer experience and are happy to be their digital transformation partner. Alepo’s subscriber migration was completed in record time, and we look forward to working with Eswatini Mobile on further enhancements, optimizing processes, and ushering in a new network experience for their subscribers.”

About Eswatini Mobile Ltd.

Eswatini Mobile Limited (formerly known as Swazi Mobile Limited) was set up as a Special Purpose Vehicle (SPV) to apply for a license to build and operate a mobile telecommunications network in the Kingdom of Eswatini. The service provider offers a range of prepaid and postpaid voice and data services including roaming plans.

For more information, please visit https://swazimobile.com/

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