With Alepo’s complete, carrier-grade solutions for policy control, real-time charging and billing, roaming and interconnect billing, subscriber data management, and CRM, Green Com S.A. has launched new 3G voice and data services in Equatorial Guinea.
Tuesday, November 29, 2016, Austin, TX, USA; Malabo, Equatorial Guinea– Alepo (www.alepo.com) – an award-winning global provider of core network and IT software solutions for communications service providers, announced today that Green Com S.A. – a mobile network operator, doing business under the brand name Muni in Equatorial Guinea – has launched 3G services powered by Alepo’s complete BSS transformation solution for voice, data, and roaming. The successful completion of the BSS transformation project has enabled Green Com to modernize the customer experience and to gain a competitive edge with advanced mobile offers and bundles.
Green Com leadership cited the need to evolve the existing network and IT infrastructure in order to streamline business processes and operations. The project resulted in a more agile and convergent network environment that enables Green Com to launch innovative mobile offers and service bundles faster than ever. With Alepo’s policy and charging control (PCC) framework, Green Com S.A. today can launch popular mobile data offers and promotions, such as app-based bundles, turbo or on-demand bandwidth, family plans and shared wallets, location-based offers, and much more.
Oumar Bonkoungou, CEO, Green Com
Alepo’s PCC solution enables real-time data usage alerts and the ability to require SMS authorization from a subscriber before mobile data overage services are charged. With Alepo’s solution subscribers enjoy full control over their data usage leading to a more transparent and positive customer experience. In addition, this allows Green Com S.A. to deliver hyper-contextual, in-the-moment promotional offers and brand-boosting discounts.
“We understand the need for telcos to be focused on subscribers’ demands and come up with innovative services that resonates with their digital lifestyles,” said Charles Borome, CTO at Green Com S.A. He added, “With Alepo as our technology partner, we are now able to deliver unprecedented quality and value of services to our subscribers based on their needs and lifestyles in real time.”
Since the implementation of Alepo’s solution, Green Com S.A. has reported early signs of subscriber growth. The project was implemented within ten months with no customer disturbances and with no reported data errors. As part of the project, Alepo delivered a carrier-grade BSS software framework that combines advanced policy and charging control, DPI, CRM, and convergent billing on a unified cross-functional platform. Alepo SE made it possible for Green Com to bring together multiple communications services, including mobile voice, data, content, and VAS, as well as multiple access technologies in a single, truly convergent BSS environment. This led to reduced complexity and operational costs for Green Com.
“Green Com S.A. has shown tremendous leadership in the region through its efforts to modernize its legacy system, which will benefit its customers, employees, and stakeholders alike,” said Shivani Sardesai, Director for Africa region at Alepo. She added, “We’re proud to be Green Com’s preferred technology partner to turn this vision into reality.”
Alepo’s partnership with Green Com S.A. marks the company’s second deployment in Equatorial Guinea, following a successful deployment of policy, charging, and billing solutions for fixed and mobile data networks in the region. In the surrounding region, Alepo supports mobile operators and internet service providers in Ghana, Nigeria, and Niger.
About Green Com
Green Com S.A is an established mobile network operator in Equatorial Guinea, offering 2G mobile services. In August 2016 Green Com launched its 3G data services in Equatorial Guinea. The company is built on the principles of making quality products and providing innovative and reliable services. Green Com S.A.’s unique service has established its place in this industry. This allows the company to make a distinctive and substantial impact for its clients.
Alepo was recently shortlisted for the 2016 AfricaCom Awards in the category of “Delivering Excellence in Customer Experience” for its Data Monetization Solution.
Monday, November 07, 2016, Austin, TX – Alepo (www.alepo.com) – a global provider of core network and IT software solutions for communications service providers – announced today that it has recently been shortlisted for the 2016 AfricaCom Awards in the category of “Delivering Excellence in Customer Experience” for its Data Monetization Solution. AfricaCom Awards celebrates and acknowledges leaders in digital technology, ICT, telecommunications and media across the African region.
The nomination comes shortly after the deployment of Alepo’s new, advanced Data Monetization Solution with multiple operators in Africa and the rest of the world. The “All Things Data” expert technology provider has announced several data monetization projects recently, including a multinational group agreement with one of the fastest-growing telecommunications companies in Africa, Africell.
With Alepo’s Data Monetization Solution, communications service providers can unlock the full revenue potential of their mobile broadband networks by creating highly-contextual data offers that cater to their subscribers’ digital lifestyles and real-time needs. Offers can be based on multiple parameters: QoS, apps and content, time, device type, data usage, and subscriber profile. Offers can also be based on network-centric parameters like congestion, access network, location, and fair use.
“We are incredibly excited that our Data Monetization Solution is being recognized for an award,” said Derrick Gross, Director of Business Development at Alepo. “The recognition is a testament to the hard work we’ve put into listening to our customers and developing a solution that can successfully meet the demands of operators to rapidly launch innovative plans, to monetize growing data consumption in Africa and the rest of the world.”
Meet Alepo at AfricaCom 2016
Alepo will be exhibiting at AfricaCom 2016 in Cape Town, South Africa during Nov 15-17, 2016. While at the event, meet our expert team, and learn how Alepo’s Data Monetization Solution makes it possible for mobile operators to harness their 3G and LTE data services in order to increase the ARPU and profitability of the networks. To schedule a meeting or live demonstration with Alepo at AfricaCom 2016, please complete the form at https://www.alepo.com/news-events/upcoming-events/.
Longstanding Alepo client, Spectranet recently announced an upgrade to the latest version of Alepo BSS to support its LTE subscriber growth and data monetization strategy in Nigeria.
Tuesday, November 1, 2016, Austin, TX – Alepo (www.alepo.com) – an award-winning global provider of core network and IT software solutions for communications service providers – announced today that Alepo’s longstanding partner Spectranet has called on Alepo to upgrade its 4G management platform for LTE services. Spectranet will also upgrade to the latest version of Alepo’s BSS to support its Data Monetization strategy.
With the upgrade, Spectranet will be able to streamline business processes and operations. As part of the upgrade, Alepo will offer Spectranet its complete LTE and Data monetization solution along with certain customized features designed exclusively for the ISP. With the upgrade, Spectranet will enjoy a responsive mobile-friendly web self-care, enhanced product catalog, enhanced trouble ticketing, architectural enhancements and much more. The upgrade will enable Spectranet to quickly create and launch app-, content-, and location-based offers and services, and increase customer satisfaction. In short, Spectranet’s customers will enjoy a better experience.
“At Spectranet, we are committed towards improving broadband penetration, promoting information and computer technology operations, and increasing customer satisfaction,” said David Venn, CEO of Spectranet. “With Alepo, we found a partner with the experience and innovation necessary to support our business as we expand our operations and offerings.”
Alepo will support delivery of a wide range of services, including data services for home and the SME sector. The solution is built to support existing services while deploying the enhanced network with no service interruption.
“We’re proud to be supporting Spectranet as their business evolves and grows,” said Shivani Sardesai, Director of Sales for Africa region at Alepo. “We’re confident that our solution will give the desired momentum to Spectranet to turn its vision into reality,” she added.
With a population of approximately 170 million coupled with the fact that large enterprises and SMEs are springing up in Nigeria, there is a great potential for 4G LTE in the country. In order to help Nigeria catch up fast with the developed countries of the world in the area of LTE technology innovation and accelerate the implementation of Nigeria’s National Broadband Plan (NNBP), Alepo will continue to work very closely with Spectranet.
Spectranet was founded in 2009 with the aim of promoting Internet Services in Nigeria and has since become the leading 4G LTE Operator in Nigeria. Spectranet’s 4G broadband services were first made available in Lagos in 2011 and within one year became known as the fastest and the most reliable wireless network in Lagos, Nigeria. Spectranet aims not only to provide top-quality internet services, but also to be known for its Customer Experience, reliability, responsiveness and innovative products and services. Spectranet was recently recognized as the “Broadband Company of the Year 2016” at the Nigerian Telecom Awards.
Longstanding Alepo client, Saudi Telecom Company (STC) recently selected Alepo for a major BSS Upgradeto support its growing business and subscriber base.
Monday, October 17, 2016, Austin, TX, USA; – Alepo (www.alepo.com) – a global provider of core network and IT software solutions for communications service providers, announced today that Alepo’s longstanding partner Saudi Telecom Company (STC) has selected Alepo to modernize its BSS/OSS infrastructure with an upgrade to the latest version of Alepo’s BSS/OSS framework Service Enabler (SE) and AAA platform. The upgrade is driven by the need to meet the demands of STC’s growing business and subscriber base.
STC’s operations are highly automated, but the leadership at STC felt the need to be more flexible and stay up to date with market and technology transformation trends. The upgrade promises to provide a platform wherein STC can meet the expectations of its digital-savvy customers, launch new and compelling offers and monetize services in real-time without impacting customer experience. With Alepo, STC will be able to offer differentiated services to customers, with simplified operations and reduced total cost of ownership (TCO). With the deployment STC is expected to enhance its business performance through increased agility, operational efficiency, and time-to-market.
“We constantly look for ways to be more agile, offer a range of services across our network and to push the boundaries of innovation,” said Marzoq Alyami, Billing Section Manager at STC. “We are confident in Alepo’s ability to help STC streamline operations, reduce costs, and provide an overall better customer experience,” he added.
As part of the project Alepo will deliver its high-performance AAA server and policy framework, coupled with its award-winning OSS/BSS framework, Service Enabler. Alepo will also employ its rich library of modern APIs for seamless integration with the existing network. This upgrade will enable STC to achieve business efficiency and gain competitive edge in the market.
“We are extremely proud to be a part of STC’s journey since 2012,” said Vani Manian, Technical Director at Alepo. “We are committed to deliver an extremely agile environment to STC to launch new services and at the same time bridge the capability gaps to help them grow their business,” she added.
You can also schedule a meeting or a live demonstration with Alepo at AfricaCom where it will showcase its policy, charging, and CRM solutions with live demonstrations during November 15– 17, 2016 at Cape Town, South Africa.
About Saudi Telecom
STC (Saudi Telecom) is the leading national telecommunications services provider in the Kingdom of Saudi Arabia. STC provides four key services: Home services which include PSTN, broadband DSL, Personal services which include mobile telephone services and value added services, Enterprise services which provide advanced business data solutions to enterprises and Wholesale services that provide network services to other local operators.
In the recent years STC grew beyond its local borders and went global forming a network of business and investments in various Gulf countries, Asia, and Africa. The group is present in Kuwait, Bahrain, India, Indonesia, Malaysia, Turkey, and South Africa enabling it to provide services to a bigger customer base and increasing its total number of customers externally by studying and evaluating investment opportunities.
Alepo recently published new survey findings of Asia Pacific mobile network operator executives regarding the impact of OTT services on their businesses and their outlook for OTT partnerships and other data monetization strategies.
Thursday, June 23, 2016, Austin, TX – Ahead of Mobile World Congress Shanghai 2016, Alepo (www.alepo.com) – a global provider of core network and IT software solutions for communications service providers, today released a new research report highlighting the need for more effective strategies for Over-the-Top (OTT) services by mobile network operators in Asia-Pacific region. The report, “Mobile Operator Survey: OTT Services Outlook in Asia-Pacific,” is based on a survey of mobile network operator executives conducted by Alepo to understand revenue loss and other business challenges caused by the rapid emergence of OTT providers in the region.
Alepo’s research reveals strong leanings towards MNOs looking to create revenue-sharing partnerships with OTT providers. While just over half of the survey particpants reported to have working partnership agreements with OTT providers in place today, nearly all expressed interest or intent in creating partnerships.
Key Survey Findings Presented in this Report
Declining voice revenues versus rising OTT voice services is one of biggest challenges that the respondents face today.
Revenue loss to OTT providers is higher for messaging (SMS) services than for other services, including mobile voice, video, and mobile money.
Nearly two-thirds of respondents directly compete with OTT providers with their own video, messaging, or content services.
While just over half of respondents have working partnership agreements with OTT providers today, nearly all expressed interest or intent in forming OTT partnerships.
Respondents overwhelmingly agree that OTT providers are a major threat to their business, yet they are very optimistic about the potential for win-win partnerships.
Danielle Elaine Smith, Director of Marketing at Alepo, commented on the report’s findings. “It’s clear that mobile network operators in Asia Pacific recognize the emerging threat of OTT services on the bottom line and are proactively seeking new strategies and business models to overcome that.” She added, “This report indicates that the implementation of those strategies is not limited by an unwillingness to partner by either the operators or the OTT providers, but rather by poor or outdated policy and charging control infrastructure that can’t adapt to meet the new realities of today’s dynamic APAC telecom markets.”
Alepo provides award-winning policy and charging control solutions to combat operator revenue loss to OTT services and enable winning partnerships between OTT providers and mobile network operators. With a complete, carrier-grade data monetization ecosystem, Alepo enables mobile network operators to better monetize their 3G and 4G mobile data networks, partner with third-party providers, push new offers to customers in a modern mobile app, and much more.
Alepo will attend Mobile World Congress Shanghai on June 29 – July 1, 2016. During the event, Alepo will give live demos of its real-time data charging and policy control solutions for 3G, LTE services, and WiFi. To schedule a demo with Alepo at Mobile World Congress Shanghai 2016, please visit https://www.alepo.com/news-events/upcoming-events/
Djibouti Telecom recently renewed its partnership with Alepo by adapting the latest version of Alepo’s Service Enabler (SE), a complete carrier-grade BSS/OSS framework, in order to achieve more rapid service innovation and broader customer care capabilities.
Tuesday, April 28, 2015, Austin, TX – Alepo, www.alepo.com, a leading provider of network and IT software solutions for global communications service providers, today announced that its longstanding client Djibouti Telecom has decided to upgrade to the latest version of Alepo’s Service Enabler in order to deliver more advanced and flexible data offers to its rapidly growing subscriber base while achieving a significant reduction in OPEX.
The upgrade of its BSS/OSS environment will afford Djibouti Telecom greater operational efficiency and facilitate better tools for retaining existing customers and adding more customers. With Alepo SE, Djibouti Telecom gains real-time capabilities, such as the ability to enforce bandwidth policies and to offer features like “Bandwidth on Demand” to customers. What more, the upgrade will also help Djibouti Telecom make seamless offerings of discounts, promotions and communications via SMS, email in order to engage customers. The new functions in Alepo SE will help in greatly enhancing Djibouti’s capability to gain and retain subscribers.
“We are glad to be continuing our strong partnership with Alepo,” said Mohamed Assoweh Bouh, CEO at Djibouti Telecom. “We were looking for a partner that could deploy the right solution to help us achieve improved interoperability and a smooth customer experience, and Alepo does just that. With its extensive experience in the telecom market, Alepo has been phenomenal in helping us evolve in the market of ADSL services.”
Alepo has a proven track record of helping companies like Djibouti Telecom to deliver superior customer experience with its advanced BSS/OSS framework, Service Enabler.
“We are proud of our continuing relationship with one of the market leader-Djibouti Telecom,” said Dan Stern, VP of Sales at Alepo. “With core values of constant innovation and customer satisfaction, Alepo strives to stay at the forefront of telecommunications technologies.”
About Djibouti Telecom
Djibouti Telecom SA is the primary telecommunications company of Djibouti, providing landline, mobile and Internet services. The company is headquartered in Djibouti City, Djibouti. Djibouti Telecom was founded in 1999 and has ever since established itself as a regional hub responsible for delivering a complete portfolio of voice, data/IP and capacity services over state-of-the-art network infrastructure that reaches out to eastern and southern Africa, the Middle East and Europe. Djibouti Telecom is now the leading strategic hub for international telecommunications services in East Africa.