Digicel’s Path to 4G with a Fixed Mobile Convergent Solution from Alepo

Case Study Overview

Digicel, the Caribbean’s fastest-growing GSM provider, wanted to remain the market leader in telecommunications. The operator partnered with Alepo to provide a solution that could enable convergent billing for its multiple services and networks.

Alepo provided Digicel Jamaica with a single convergent prepaid and postpaid platform for multiple networks and services. This case study assesses how the fixed mobile convergent solution lets Digicel’s customers use their accounts to pay for all services, easily pairing their mobile plans with wireless broadband and VoIP devices. 

Key Takeaways

Understand the operator’s business drivers for the project
Digicel had a strict timeline to launch its new services. The operator also needed Alepo to provide a solution that could seamlessly integrate with their infrastructure to provide a single unified platform.

Know more about Alepo’s solution and its components
Alepo provided its Fixed Mobile Convergent solution, including carrier-grade AAA infrastructure, convergent charging, self-care, and more.

Learn about the features and capabilities of the platform
The platform equipped Digicel to increase its customer base and improve customer satisfaction by expanding its business and introducing more advanced services.

Discover the project outcomes for Digicel Jamaica
The deployment enabled Digicel to accomplish its goals within its stringent timeline. The platform enabled the operator to unify all its services through a single unified platform with minimal changes to its existing infrastructure.