Djibouti Telecom recently renewed its partnership with Alepo by adapting the latest version of Alepo’s Service Enabler (SE), a complete carrier-grade BSS/OSS framework, in order to achieve more rapid service innovation and broader customer care capabilities.
Tuesday, April 28, 2015, Austin, TX – Alepo, www.alepo.com, a leading provider of network and IT software solutions for global communications service providers, today announced that its longstanding client Djibouti Telecom has decided to upgrade to the latest version of Alepo’s Service Enabler in order to deliver more advanced and flexible data offers to its rapidly growing subscriber base while achieving a significant reduction in OPEX.
The upgrade of its BSS/OSS environment will afford Djibouti Telecom greater operational efficiency and facilitate better tools for retaining existing customers and adding more customers. With Alepo SE, Djibouti Telecom gains real-time capabilities, such as the ability to enforce bandwidth policies and to offer features like “Bandwidth on Demand” to customers. What more, the upgrade will also help Djibouti Telecom make seamless offerings of discounts, promotions and communications via SMS, email in order to engage customers. The new functions in Alepo SE will help in greatly enhancing Djibouti’s capability to gain and retain subscribers.
“We are glad to be continuing our strong partnership with Alepo,” said Mohamed Assoweh Bouh, CEO at Djibouti Telecom. “We were looking for a partner that could deploy the right solution to help us achieve improved interoperability and a smooth customer experience, and Alepo does just that. With its extensive experience in the telecom market, Alepo has been phenomenal in helping us evolve in the market of ADSL services.”
Alepo has a proven track record of helping companies like Djibouti Telecom to deliver superior customer experience with its advanced BSS/OSS framework, Service Enabler.
“We are proud of our continuing relationship with one of the market leader-Djibouti Telecom,” said Dan Stern, VP of Sales at Alepo. “With core values of constant innovation and customer satisfaction, Alepo strives to stay at the forefront of telecommunications technologies.”
About Djibouti Telecom
Djibouti Telecom SA is the primary telecommunications company of Djibouti, providing landline, mobile and Internet services. The company is headquartered in Djibouti City, Djibouti. Djibouti Telecom was founded in 1999 and has ever since established itself as a regional hub responsible for delivering a complete portfolio of voice, data/IP and capacity services over state-of-the-art network infrastructure that reaches out to eastern and southern Africa, the Middle East and Europe. Djibouti Telecom is now the leading strategic hub for international telecommunications services in East Africa.