
Digital Business Support System (BSS)
Digital BSS (Business Support System)
What is digital business support system (digital BSS)?
What are the uses of telecom BSS?
A telecom BSS enables communications service providers to create, launch, deliver and manage their services. A digital BSS provides a single convergent platform for efficient revenue management through process automation and digitization. The telecom BSS lets telecom operators offer innovative personalized offerings and boost CX with streamlined sales, customer life cycle management, omnichannel customer support, advanced partnerships, inventory management, enterprise services, and more.
5G-Ready Modular Digital BSS Stack
Digital-First Customer Experiences
Alepo’s device-responsive omnichannel self-care with AI chatbot integrations enables 24x7x365 instant support, empowering customers to choose their preferred platform and reducing burden on CSRs.
Alepo’s centralized product catalog helps operators rapidly launch innovative offerings in response to evolving market demands.
Alepo’s Promotion and Campaign Management System enables upselling and cross-selling, loyalty and rewards programs, alerts and notifications, and more.
Alepo’s Zero-Touch Network Solution enables incumbent and greenfield operators to launch their all-digital MVNO brand, requiring no physical touchpoints and much lesser capital investments.
Watch recording: Webinar on zero-touch networks.
Revenue-Driving Capabilities
Charge in real-time: the robust and flexible Online Charging System (OCS) supports session- and event-based rating, online and offline charging; includes flat rates, usage-, time-, content- and destination-based rates, and more. Eliminates revenue leakage.
Expand market reach: Alepo Mobile Point-Of-Sales (mPOS) empowers telecom operators to enhance in-person sales and support. Alepo Mobile POS includes a mobile app and web portal and offers stringent role-based access control (RBAC), making it ideal for all users, including agents, dealers, and distributors. It has an intuitive, easy-to-navigate interface that simplifies user operations and streamlines sales and support.
Download Solution Brief: Alepo’s Customer Value Management
Streamlined Management
Enterprises: Alepo’s Enterprise BSS includes Enterprise Self-Service (ESS) and Salesforce CPQ modules, facilitating better management of an effective lead-to-sale process and enabling rapid configuration of bundles, pricing structures, subscription mechanisms, and more. Integrates with external CRM systems.
Products: centralized product catalog enables defining and bundling plans across access technologies, for prepaid, postpaid, and hybrid plans.
Orders: end-to-end management of different business processes is easy and automated.
Inventory: supports all inventory types, enabling operators to import, update, assign, allocate, transfer inventory, set quarantine periods, automatically provision SIMs to the HSS.
Download Product Brief: Alepo Enterprise Self-Service (ESS) Portal
Advanced Analytics: Be Informed
Download the NTA case study to learn how Alepo’s digital business support system and advanced business insights helped the operator increase ARPU by 70%.
Download Product Brief: Alepo’s Advanced Data Online Charging System (OCS)
Key Digital BSS Modules
Omnichannel Self-Care
Promotions and Campaigns
Mediation System
Wholesale Billing
Distributor Management
Enterprise IoT Billing
Related Resources
Whitepapers and Briefs
Alepo’s Zero-Touch Network Solution
Alepo’s Zero-Touch Network Solution provides modern telecom BSS capabilities, enabling you to build an all-digital mobile brand and digitize legacy networks. Download the solution brief to learn how it reduces OPEX and CAPEX while enabling digital-first CX.
Transforming the Telecommunications Landscape in the Pacific Islands
Alepo remains at the forefront in helping evolve CSPs across the Pacific. Read this comprehensive regional perspective to learn about the unique challenges of the region, where digitization is transforming telecommunications.
5G-Ready Digital Business Support System
With its class-leading 5G-ready architecture, Alepo’s Digital BSS enables CSPs to implement next-generation networks, support a host of modern and innovative services, and rapidly generate a high ROI.
Case Studies
Amara
ACS Myanmar raced ahead of competitors to launch the region’s first LTE-only service, ananda, using Alepo’s Digital BSS and managed services offering. ACS signed 60K subscribers within the first month, delivering high-speed internet with personalized and differentiated offerings, and streamlining business and network IT operations.
Bitflux
Bitflux launched Nigeria’s first wholesale LTE services, catering to MVNO and MNO clients, using Alepo’s dynamic and future-ready MVNE billing platform with an affiliate management solution. Learn how the solution equipped Bitflux to quickly respond to a constantly evolving market and offer a high-speed differentiated data experience.
SaskTel
SaskTel, a tier-1 Canadian operator, launched its MVNO brand, Lüm Mobile, using Alepo’s Zero Touch Network Solution. Download the case study to learn how SaskTel launched a new mobile brand with 91% lesser costs than traditional wireless services and achieved 10% per month subscriber growth within three months of deployment.
Collateral
Muni transforms its legacy BSS using Alepo BSS Transformation solution
Revolutionizing telecommunications networks in Africa
A West African operator accelerates success with innovative 4G data plans and promotions
Eswatini Mobile overhauls its LTE network using Alepo Digital BSS
Gain expertise in Alepo Managed Services
Blog Posts
How telecom operators can generate revenue with eSIM
eSIM offers telecom operators numerous revenue opportunities and benefits. Read the blog to learn all about eSIM, its use cases, and how it differs from SIM.
Top 5 telecom trends to watch in 2023
With cloud BSS, telecom operators can save costs as they can scale as needed. This blog post shows how using cloud BSS helps drive network success.
How cloud BSS helps telecom operators save costs
With cloud BSS, telecom operators can save costs as they can scale as needed. This blog post shows how using cloud BSS helps drive network success.
Top 5 ways telcos can adapt to the virtual cultural shift
Even as network usage patterns undergo a drastic change in these challenging times, there’s still ample opportunity for companies to evolve. Here’s how.
Telecom 2020: Growth Drivers and Trends
A roundup of the biggest trends transforming telecom this year: 5G, IoT, AI. Learn how operators can seize these opportunities with next-gen digital BSS and 5G core solutions.
Press Releases
Teletok successfully launches its convergent billing system in collaboration with Alepo and Blue Arcus
Teletok launches Alepo’s convergent billing system, streamlining 4G LTE, GSM, PSTN, and ADSL management for efficiency, revenue growth, and streamlined operations.
ETI Guinea selects Alepo Digital BSS to transform FTTH services and support upcoming LTE launch
ETI Guinea partners with Alepo to modernize its fiber network and provide support for future LTE services. Alepo’s solution includes AAA, PCRF, and Digital BSS.
Alepo releases its latest Converged Core solution to support advanced 5G use cases
Alepo’s Converged Core solution supports advanced 5G use cases, compliance with hyper-scalers, easy one-step installation, and 5G MOCN, PNI-NPNs and SNPNs deployments.
Kurdtel Communications modernizes its network with Alepo’s fixed IN solution
Alepo’s convergent fixed IN solution helped Kurdtel Communications streamline charging and network management for residential and enterprise services.