SaskTel launched Lüm Mobile using Alepo’s Zero Touch Network Solution
Case Study Overview
SaskTel’s Lüm Mobile launched a digital-first wireless brand that simultaneously reduces operating costs while delivering exceptional customer service.
With Lüm Mobile’s 100% self-service model, customers can sign up and manage their accounts online without contacting an agent. SaskTel reduced its costs by 91% compared to traditional wireless operators reliant on teams of agents leveraging Alepo’s Zero-Touch Network solution.
Download the case study to learn how Lüm Mobile grow its subscriber base 10% on a monthly basis and increased its net promoter score is 62% with a digital-first approach.
