BSS in a Saas Model

Saas BSS

Alepo’s SaaS BSS solution – Digital BSS in SaaS model – allows small service providers (CSPs, ISPs, and MVNOs) to capitalize on digitization opportunities with minimal investment. Go live in under 30 days and pay as you grow. With flexible cloud hosting options, it provides standard business support system modules, preconfigured fixed and mobile broadband plans, and 24×7 managed service operations. A dedicated customer success manager ensures faster ROI and reduced time-to-market.

How does BSS in a SaaS model work?

BSS in a SaaS model lets small-scale operators – CSPs, ISPs, and MVNOs – cost-efficiently launch their networks and rapidly go live. It includes standard business support system (BSS) modules and subscriber licenses that can help them get started, letting them invest in more licenses as they grow. It is deployed in the cloud to keep costs low, and operators can choose from flexible deployment options.

What modules does SaaS BSS include?

SaaS BSS solution offers out-of-the-box functionalities and provides standard business support system (BSS) modules, including CRM, product catalog, online and offline charging, billing and invoicing, payment management, issue management, inventory management, provisioning, business reporting, and mobile and web self-care.

Digital BSS in a SaaS model

SaaS BSS Solution

Enable Digital CX

Digital BSS enables automation of back-office processes and digital customer experience.

Digitize and Automate Processes

Streamlines business operations, including sales and support efforts, by providing:

  • Out-of-the-box functionalities
  • Intuitive user experiences
  • B2B offerings
  • Automated workflows for order management
  • Service activation
  • Billing and invoicing
Modern and Sophisticated Self-Care

Web and mobile self-care with AI chatbots reduce CSR workloads and enable instant troubleshooting, lowering operating costs and churn rates. Online payments, recharges, gifting, and other promotional features drive new revenue streams with no overhead costs in a digital-first approach.

Deploy Modules Rapidly

Alepo SaaS BSS has proven interoperability with network elements for rapid deployment. The highly available solution ensures swift delivery of reliable, secured, and data privacy-compliant network services. Regular software updates and maintenance ensure Alepo customers have a competitive edge even as the market evolves.

The BSS modules include:

  • CRM and Admin Portal
  • Product Catalog
  • Online and Offline Charging
  • Billing and Invoicing
  • Payment Management
  • Issue Management
  • Inventory Management
  • Provisioning
  • Business Reporting
  • Mobile and Web Self-Care

For details on each of the modules, download the SaaS BSS flyer.

BSS in a SaaS Model
SaaS BSS Platform

Drive New Revenue

Alepo Digital BSS in SaaS model enables operators to be up and running in less than 30 days. The ready-to-use billing platform ensures quick service rollouts and faster returns. The initial subscription comes with a set of subscriber licenses that let CSPs start capitalizing on BSS opportunities, granting them the flexibility of a usage-based subscription as they expand.

Capitalize on out-of-the-box customer journeys and the help of Alepo’s team to test, launch, and monetize proven use cases.

Succeed With A CSM

In addition to 24×7 managed service operations, a dedicated customer success manager (CSM) provides full assistance to operators throughout their relationship with Alepo, beginning from the trial subscription. These subject-matter experts ensure that customers gain maximum value from Alepo’s solutions, from setup to driving growth.

The role of Alepo’s CSM:

  • Sets up the operator’s cloud instance (tenants)
  • Provides consulting and implementation services
  • Provides recommendations based on best practices and local regulatory requirements
  • Acts as a bridge between the operator’s and Alepo’s internal teams
  • Updates the operator on new features
  • Ensures issues are resolved promptly

To get started or to activate your free trial account, reach out to our CSM team at

Want to see the SaaS BSS in action? Request a demo.

Cloud SaaS BSS

Related Resources

Whitepapers and Briefs


Alepo’s Digital BSS in a SaaS model enables small CSPs, ISPs, and MVNOs to launch in under 30 days

The industry-leading BSS stack lets small-scale operators have their business can be up and running in less than 30 days and enable digital CX. It includes subscriber licenses that let them pay as they grow. Download the flyer to know more.


Alepo's 5G-ready digital BSS enables rapid delivery, monetization, and management of digital services

The comprehensive digital BSS platform has a class-leading 5G-ready architecture that’s fully modular, enabling CSPs to only deploy the modules they need as well as rolling out the BSS in phases to ensure high ROI. Read the flyer for more information.


What’s Driving BSS Transformation for Leading CSPs?

Given the pervasive threat from OTT players and the digitalization of services, CSPs are constantly looking for ways to differentiate their services. This white paper discusses how a BSS transformation helps support service innovation and differentiation while automating processes.

Case Studies

Case Study

Amara Communications Co., Ltd.

Alepo’s Digital BSS and manages service offerings (MSO) helped the operator launch Myanmar’s first LTE-only service. Within the first month, Amara Communications recorded over 60K subscribers. Read the case study for details of its successes.

Case Study

Eswatini Mobile

Eswatini Mobile partnered with Alepo to help resolve its frequent network disruptions and lags. Migrating to Alepo’s future-proof Digital BSS eliminated the operator’s network issues, improved CX, and lowered churn.
Case Study


The operator overhauled its network by modernizing its legacy BSS with Alepo’s BSS Transformation. This case study details how they boosted revenue by 10 percent in two months and lowered churn rates by 7.5 percent.

Blog Posts

Press Releases

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