BSS in a Saas Model
Alepo’s SaaS BSS solution – Digital BSS in SaaS model – allows small service providers (CSPs, ISPs, and MVNOs) to capitalize on digitization opportunities with minimal investment. Go live in under 30 days and pay as you grow. With flexible cloud hosting options, it provides standard business support system modules, preconfigured fixed and mobile broadband plans, and 24×7 managed service operations. A dedicated customer success manager ensures faster ROI and reduced time-to-market.
How does BSS in a SaaS model work?
BSS in a SaaS model lets small-scale operators – CSPs, ISPs, and MVNOs – cost-efficiently launch their networks and rapidly go live. It includes standard business support system (BSS) modules and subscriber licenses that can help them get started, letting them invest in more licenses as they grow. It is deployed in the cloud to keep costs low, and operators can choose from flexible deployment options.
What modules does SaaS BSS include?
SaaS BSS offers out-of-the-box functionalities and provides standard business support system (BSS) modules, including CRM, product catalog, online and offline charging, billing and invoicing, payment management, issue management, inventory management, provisioning, business reporting, and mobile and web self-care.
Digital BSS in a SaaS model
Enable Digital CX
Digital BSS enables automation of back-office processes and digital customer experience.
Digitize and Automate ProcessesStreamlines business operations, including sales and support efforts, by offering:
- Out-of-the-box functionalities
- Intuitive user experiences
- B2B offerings
- Automated workflows for order management
- Service activation
- Billing and invoicing
Modern and Sophisticated Self-CareWeb and mobile self-care with AI chatbots reduce CSR workloads and enable instant troubleshooting, lowering operating costs and churn rates. Online payments, recharges, gifting, and other promotional features drive new revenue streams with no overhead costs in a digital-first approach.
Deploy Modules Rapidly
Alepo SaaS BSS has proven interoperability with network elements for rapid deployment. The highly available solution ensures swift delivery of reliable, secured, and data privacy-compliant network services. Regular software updates and maintenance ensure Alepo customers have a competitive edge even as the market evolves.The BSS modules include:
Drive New Revenue
Alepo Digital BSS in SaaS model enables operators to be up and running in less than 30 days. The ready-to-use billing platform ensures quick service rollouts and faster returns. The initial subscription comes with a set of subscriber licenses that let CSPs start capitalizing on BSS opportunities, granting them the flexibility of a usage-based subscription as they expand.
Capitalize on out-of-the-box customer journeys and the help of Alepo’s team to test, launch, and monetize proven use cases.
Succeed With A CSM
In addition to 24×7 managed service operations, a dedicated customer success manager (CSM) provides full assistance to operators throughout their relationship with Alepo, beginning from the trial subscription. These subject-matter experts ensure that customers gain maximum value from Alepo’s solutions, from setup to driving growth. The role of Alepo’s CSM:
- Sets up the operator’s cloud instance (tenants)
- Provides consulting and implementation services
- Provides recommendations based on best practices and local regulatory requirements
- Acts as a bridge between the operator’s and Alepo’s internal teams
- Updates the operator on new features
- Ensures issues are resolved promptly
Whitepapers and Briefs
The industry-leading BSS stack lets small-scale operators have their business can be up and running in less than 30 days and enable digital CX. It includes subscriber licenses that let them pay as they grow. Download the flyer to know more.
Alepo's 5G-ready digital BSS enables rapid delivery, monetization, and management of digital services
The comprehensive digital BSS platform has a class-leading 5G-ready architecture that’s fully modular, enabling CSPs to only deploy the modules they need as well as rolling out the BSS in phases to ensure high ROI. Read the flyer for more information.
Given the pervasive threat from OTT players and the digitalization of services, CSPs are constantly looking for ways to differentiate their services. This white paper discusses how a BSS transformation helps support service innovation and differentiation while automating processes.
Alepo’s Digital BSS and manages service offerings (MSO) helped the operator launch Myanmar’s first LTE-only service. Within the first month, Amara Communications recorded over 60K subscribers. Read the case study for details of its successes.
Eswatini Mobile partnered with Alepo to help resolve its frequent network disruptions and lags. Migrating to Alepo’s future-proof Digital BSS eliminated the operator’s network issues, improved CX, and lowered churn.
The operator overhauled its network by modernizing its legacy BSS with Alepo’s BSS Transformation. This case study details how they boosted revenue by 10 percent in two months and lowered churn rates by 7.5 percent.
5G promises a transformational customer experience, and to fully monetize this transformation and derive maximum ROI, operators must have an effective digital BSS stack.
Increasing service offerings puts a lot of pressure on operators’ billing platform. The need to enhance the capabilities of the BSS system has become as significant as improving network capacity from time to time.
With a growing demand for smartphones and other data-hungry devices, a single centralized product catalog helps CSPs to seize revenue-generating opportunities and deliver an unparalleled QoE.
A digital BSS solution encompasses a wide spectrum of functionalities such as billing, rating and charging, customer experience, customer care, CRM, fulfilment, and revenue management
The evolution of mobile technologies has led to an enlarged customer base with evolved demands. As technologies and consumers evolve, CSPs are relying on digital services for success and adapting accordingly.
Alepo’s Digital BSS will include centralized billing, affiliate management, web and mobile self-care, and will equip the operators to launch public WiFi in the future.
Alepo’s Digital BSS facilitates Tuvalu Telecommunications Corporation’s next phase of modernization and convergence
Alepo had initially deployed a billing solution for TTC’s LTE and WiFi services in 2017 On validating its success, TTC expanded its scope to a single convergent platform for all services The unified convergent platform offers support for 3G, LTE, and fixed-line...
Telecom Niue sees widespread adoption of 4G following launch, Alepo and Blue Arcus partnership credited
Main mobile service provider on the South Pacific island of Niue In August last year, it launched 4G/LTE plans using Alepo’s digital BSS platform The project has given residents and tourists access to new services: 4G speeds, VoLTE calls, digitized bill payment...
Alepo has deployed its BSS solution and Managed Services Offering (MSO), enabling Amara Communications to launch data plans Launch of the data-only service, called ananda, marks Amara Communications’ entry into the burgeoning telecom market in Myanmar The service...