Alepo shortlisted for ETTelecom managed services offerings award

Alepo shortlisted for ETTelecom managed services offerings award

by | Sep 10, 2020

  • The award recognizes the leading managed services provider in successfully managing clients’ IT systems and network infrastructure
  • Alepo has been shortlisted for its Managed Service Offering (MSO) provided to Myanmar’s first 4G and data-only service – Amara Communications Co., Ltd.’s ananda
  • On service expiration, customers will automatically be redirected to the payment portal to increase renewal times
  • Winners will be announced at the ETTelecom Awards 2020 on September 18, as part of a two-day virtual summit
  • The summit will “bring top executives from telecom carriers, technology and infrastructure providers, and regulatory and government officials together to deliberate potential strategies and bottlenecks in India’s digital transformation”

Tuesday, September 1, 2020, AUSTIN – Digital enablement and revenue management software provider Alepo has been shortlisted for the prestigious ETTelecom Awards 2020 in the Best Managed Services Provider category. The core network provider has been recognized for its success in managing the IT systems and network infrastructure of Amara Communications Co., Ltd.’s data service.

The awards aim to “showcase the best telecom products, apps, services, technologies and initiatives” as well as recognizing innovators excelling in network technologies, operations, new implementations, products, and services.

Winners will be announced at the ETTelecom Awards 2020 on September 18, as part of a two-day virtual summit that aims to bring top telecom executives, technology and infrastructure providers, and regulatory and government officials under one roof “to deliberate potential strategies and bottlenecks in India’s digital transformation.”

A leading turnkey solutions provider, Amara Communications Co., Ltd. (ACS) entered the service provider market in 2018 with the launch of ananda, Myanmar’s first 4G and data-only service. Alepo helped the greenfield operator launch the high-speed internet services, first in Yangon and then in Mandalay, with differentiated and personalized offers to remain ahead in these highly competitive markets.

While facilitating rapid service creation and monetization, Alepo also helped build a foolproof business continuity plan to quickly adapt to market changes, ensure zero revenue leakage, streamline business and network IT operations, implement a disaster recovery plan to optimize its network functions, prevent data loss, identify pain points, and provide stopgaps.

Alepo’s Managed Service Offering (MSO) – provided by its always-available technical support team, Global Technical Assistance Center (GTAC) – enabled ACS to drive cost optimization, improve resource efficiency, streamline IT operations, and have a network that’s always up and running. It included hands-on training in managing the system and configuring promotions and plans; enabling POS within the system, saving ACS the cost of purchasing it from another vendor; and sending the MSO team to ACS stores to resolve technical issues.

Alepo continues to assist various ACS teams to ensure they can resolve day-to-day issues. A dedicated GTAC team ensures uninterrupted services by proactively monitoring risks.

GTAC extends instant, multichannel, multilingual assistance to ACS and all customers who enroll for professional and managed services and has a best-in-class ticketing portal. Operational 24/7/365, the ISO 20000-1 2011-certified department is run in-house to ensure quality checks at every level and follows ITIL-aligned processes.

“When we looked at our present as well as future needs, we found [Alepo’s solution] very scalable… As a greenfield operator, it opens a whole new world for the introduction of advanced data services in Myanmar,” said Aye Mya Mya Kyi, CEO, Amara Communications Co., Ltd.

Derrick Gross, President, Alepo, said, “Our internationally renowned GTAC is run by skilled and experienced support professionals and engineers, and we have worked extensively with leading operators globally. Our MSO has helped streamline processes for ACS, and we are thrilled that our work has been recognized by a prestigious body like ETTelecom.”

Read the full case study here.
About ETTelecom Awards
The ETTelecom.com Awards aim to recognize and showcase the best telecom products, apps, services, technologies, and initiatives in India.

The awards also seek to identify and celebrate innovative telecom companies and their inspiring leaders who have excelled in the field of network technologies, operations, new implementations, and innovative products and services.

For more information, visit www.telecom.economictimes.indiatimes.com/ettelecom-awards

About Alepo

Alepo makes next-generation data opportunities a reality, creating advanced software solutions and services that enable global communications service providers to accelerate revenue growth, market share, and business success on fixed and mobile broadband networks. For over a decade, Alepo has been the go-to technology partner for all things data at leading service providers.

Established in 2004, Alepo is a mature technology solutions provider based in Austin, Texas, with a presence in all regions of the world.

For more information, please visit www.alepo.com

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Telecom Niue sees widespread adoption of 4G following launch, Alepo and Blue Arcus partnership credited

Telecom Niue sees widespread adoption of 4G following launch, Alepo and Blue Arcus partnership credited

by | Jun 25, 2019

  • Main mobile service provider on the South Pacific island of Niue
  • In August last year, it launched 4G/LTE plans using Alepo’s digital BSS platform
  • The project has given residents and tourists access to new services: 4G speeds, VoLTE calls, digitized bill payment
  • Already more than 50 percent of the Island has come on board

Tuesday, June 25, 2019, NIUE – Telecom Niue, the main mobile operator of the island of Niue, has seen significant revenue growth and widespread adoption after launching 4G using business support systems (BSS) from core network and mobile software solutions provider Alepo.

The 4G offers were announced in August 2018 as part of the government’s plan to transform telecommunication on the South Pacific island. Residents and tourists now have access to 4G speeds, competitive pricing, and advanced data services including Voice over LTE (VoLTE). digital self-care, including online bill payment, has been added.

To achieve their goals, Telecom Niue employed a digital BSS from Alepo including a PCRF (Ro/Rx) for advanced monetization and control of data services, including prepaid billing.

“This was the fastest BSS migration we have ever done,” said Derrick Gross, President of Alepo.

The digital transformation, along with the introduction of modern services and plans, has seen more than half of the Island’s population adopt 4G within a few months of launch.

“Our goal was to modernize communication in Niue, and the swift growth we’ve seen is a testament to how much this project has been appreciated by our subscribers. We were already impressed when Alepo met our stringent deadline without hiccups. And we continue to appreciate the quality and flexibility of their solutions,” said Brett Collier, 4G Rollout Manager, Telecom Niue.

“Our advanced CRM and charging features are particularly valuable for this deployment. Alepo’s self-care and mobile application are highly flexible, enabling Telecom Niue to offer the best possible services catered to their customers’ specific needs,” said Vishal Mathur, VP Solution Integration, Alepo.

Alepo has partnered with Blue Arcus for the project.

“Having worked with Alepo on several LTE and WiFi projects since 2016, we have time and again seen their expertise in the deployment of 4G LTE solutions. Telecom Niue’s latest offering is one of our many combined successes,” said Naren Yanamadala, CEO of Blue Arcus.

The project is the third Alepo-Blue Arcus collaboration in the Pacific Islands, following successful deployment of policy, charging, and billing solutions for the Marshall Islands National Telecommunications Authority, and another with Tuvalu Telecommunications Corporation in Tuvalu.

About Telecom Niue

Telecom Niue Limited is a company incorporated in Niue and fully owned by the government of Niue. It was formed out of the business and operations of the Department of Post and Telecommunications.

As part of the government’s corporatization of utilities in early 2016, Telecom Niue was registered as a private company. It is the sole provider of mobile and fixed telephone services in Niue and the main provider of internet services.

The company’s mission is to ensure affordability, reliability, security, and high-quality telecommunication services anytime, anywhere.

For more information, please visit www.telecomniue.com

About Blue Arcus

Blue Arcus Technologies, Inc. is a California-based company that specializes in providing cost-effective mobile network solutions across the globe. The company also addresses telecommunications needs through its rural and remote community solutions, maritime and ferry solutions, tactical and emergency solutions, and mobile network solutions.

For more information, please visit www.bluearcus.com

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Amara Communications sees significant subscriber growth on the launch of their LTE service

Amara Communications sees significant subscriber growth on the launch of their LTE service

by | Aug 13, 2018

  • Alepo has deployed its BSS solution and Managed Services Offering (MSO), enabling Amara Communications to launch data plans
  • Launch of the data-only service, called ananda, marks Amara Communications’ entry into the burgeoning telecom market in Myanmar
  • The service provides nomadic mobility and WTTx solutions for ananda’s customers

Monday, August 13, 2018, AUSTIN, TX, USA- Amara Communications is witnessing strong growth in Myanmar, month-on-month increasing its subscriber base since the launch of its data service at the end of May 2018. The 4G LTE network is supported by a billing solution from Alepo.

A new entrant to the dynamic Myanmar telecom market, ananda, is licensed to provide services in Yangon and Mandalay regions.

Using Alepo’s BSS solution, ananda offers a range of prepaid data plans, comprising tiered service levels, volume-based quotas, and other base plans.

Vishal Mathur, VP Solution Integration at Alepo, said, “We deployed our BSS solution for this project, and were able to ensure a smooth launch within the set timeframe. Alepo’s MSO experts continue to work with Amara Communications to achieve optimized productivity in their business and network IT operations. We are proud to provide Amara Communications with the tools necessary to rapidly expand their customer base and increase market share in Myanmar.”

Alepo is experienced in assisting new service providers globally. With experts specialized in managing day-to-day operations, identifying pain points, and providing stopgaps, it is known for its expertise in launching successful mobile and fixed networks.

About Amara Communications Co., Ltd.

Amara Communications Co., Ltd. (ACS) is a subsidiary of the International Group of Entrepreneurs (IGE). IGE is a large Myanmar conglomerate with a diverse portfolio of businesses, including trade, real estate, construction, energy, financial services, hospitality, and telecommunications. IGE is one of Myanmar’s five largest conglomerates, possessing eight subsidiaries that employ more than 4,000 people.

ACS is a Network Facilities Service Individual license holder and works with a range of business partners. In October 2016, ACS won the 2.6 GHz spectrum auction to provide 4G broadband data services for regions 2 (Yangon, Ayeyarwaddy, Rakhine) and 3 (Mandalay, Sagine, Shan, Kachin, Chin) in Myanmar.

For more information, please visit https://ananda.com.mm/

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Marshall Islands National Telecommunications Authority Selects Alepo for Fully Converged Fixed and Mobile Services Billing and Complete BSS

Marshall Islands National Telecommunications Authority Selects Alepo for Fully Converged Fixed and Mobile Services Billing and Complete BSS

by | Jun 7, 2018

With the new fully convergent billing system, the National Telecommunications Authority (NTA) will have the ability to respond to shifting needs in the island nation with the flexibility to support new services. Further, Alepo’s solution will enable NTA to roll out new, competitive 2G, 3G, 4G, and fixed-line data and voice plans, and to manage and monetize those service offerings from a single converged solution.

Thursday, June 7, 2018, Austin, TX, USA – Alepo, an award-winning provider of core network and IT software solutions for communications service providers worldwide, announced today that NTA Marshall Islands has selected its convergent billing solution as one of the key platforms for its large-scale IT transformation project. NTA Marshall Islands will implement Alepo’s solution to consolidate legacy billing systems onto the already existing Alepo LTE platform with a smooth and successful migration to the advanced platform.

With Alepo’s fully convergent BSS platform, NTA will migrate their existing 2G, PSTN, ADSL, WiFi and IPTV subscribers, offering greater flexibility and a new level of digitized customer experience.  By eliminating the dependency on multiple legacy platforms, NTA will also lower its total cost of ownership. Alepo’s solution for NTA will include interconnect billing, mediation, data warehouse management and CRM.

The new convergent billing solution means NTA will be able to offer a range of prepaid and postpaid voice and data plans. It will include a complete back-end solution designed to allow NTA to quickly design and launch nuanced, policy-driven bundles – such as on-demand bandwidth, family plans and location-based offers – targeted to the specific needs of the operator’s customer base.

Thomas Kijiner, Jr, President and CEO of NTA, said, “With our legacy system, we found it difficult to respond in a timely manner to evolving customer needs. With Alepo’s solution, however, we are primed to respond to market changes as soon as they appear. It’s important to be able to offer a breadth of plans perfectly targeted to our customers’ needs. This flexible and robust new solution will enable us to offer customers enhanced flexibility and capabilities to launch new services easily.”

Vani Manian, Technical Director for APAC, Alepo, said, “Alepo’s solution creates greater data monetization opportunities while simultaneously reducing the overall service activation and delivery costs. Alepo’s expertise and comprehensive billing solution will enable NTA to enhance the customer experience and create the foundation to build a profitable business in Marshall Islands.”

Alepo has several other deployments in the Pacific Islands, including a complete BSS for Tuvalu Telecommunications Corporation in Tuvalu.

About NTA

Marshall Islands National Telecommunications Authority is a private corporation with significant ownership by the national government. It is the authorized sole provider of telecommunications services and is responsible for providing domestic and international voice, fax, data, and internet services to and from the Marshall Islands.

For more information, please visit www.minta.mh

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Alepo Selects Parallel Wireless Technology for Public Safety LTE Network-in-a-Box

Alepo Selects Parallel Wireless Technology for Public Safety LTE Network-in-a-Box

by | Oct 23, 2017

In response to the growing demand for end-to-end LTE based public safety networks, Alepo, the leading LTE solutions provider selected Parallel Wireless, the leading LTE technology provider, for a joint public safety LTE Network-in-a-box solution that can lower deployment time and costs without sacrificing performance and security.

Monday, October 23, Austin, TX –  Ahead of AfricaCom 2017, Alepo today announced the selection of  Parallel Wireless (www.parallelwireless.com) technology to provide LTE-based network-in-a-box for the global public safety market. The announcement is supported with a trial with a first responder network in the Pacific Rim region prone to earthquakes. The fire, police, and ambulance services in the region will benefit greatly from an independent, private network that doesn’t rely on the public communications networks, which can go down or be congested during an emergency.

The combined public safety solution provides an end-to-end, LTE ready, mission-critical network-in-a-box. The solution pairs Alepo’s PCRF and HSS with Parallel Wireless’s RAN hardware, microwave backhaul, HetNet gateway and embedded evolved packet core. As an end-to-end package, the solution yields significant cost-saving benefits, including a ready and rapid deployment, proven interoperability, and ease of daily operations.

According to the latest market research report published by MarketsandMarkets, the public safety LTE market is expected to be valued over USD 3 billion by 2023, growing at a CAGR of 25.7% from USD 782.9 million in 2017. As per the report, the government initiatives toward public safety, and the rising demand for unmanned operations and remote surveillance is driving the need for public safety LTE infrastructure and services.

Private LTE network-in-a-box, tailored for emergency services and tactical communication needs, can be transformative for first responders, especially in areas where there is no existing coverage or coverage is spotty. The joint public safety solution can be deployed in various tactical and multi-cast environments, from police station coverage to ad-hoc scenarios in case of emergencies. 4G LTE in public safety gives law enforcement the advantage to access information, stream video, and collaborate in real time. “LTE can allow public safety field personnel to use bandwidth-intensive applications, such as real-time video/CCTV, which narrowband data networks cannot deliver,” said Derrick Gross, Vice President of Business Development at Alepo. “The public safety LTE market is coming out of the infancy stage and has already experienced good growth trajectory in the last few years, which, in our eyes, is a sure sign of an optimistic future.”

Meet at AfricaCom 2017, Cape Town, South Africa, November 7-9, 2017

Alepo will be exhibiting at AfricaCom 2017. To schedule a meeting or live demonstration with Alepo at AfricaCom 2017, please complete the form at https://www.alepo.com/news-events/upcoming-events/.

Parallel Wireless is exhibiting at AfricaCom in Booth 33. Please visit: http://www.parallelwireless.com/news-and-events/events/africa-com-2017/ to schedule a meeting.

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