Operators are already seeing the benefits of digitization and BSS transformation. According to a report by Markets & Markets, the global OSS/BSS market is expected to reach USD 36.6 billion by 2027 at a CAGR of 12.8%1. Many telecom operators are taking the approach of Software as a Service (SaaS) models to pace out their investments as they modernize their infrastructure. An Analysys Mason report estimates that SaaS spending will likely rise by 11% by 20232 as CSPs continue to undertake digital transformation. However, a TM Forum report states that less than 5%3 have deployed their operations software in the public cloud. Here’s why this should change.
Telecommunications service providers today operate under pressure as their long-established value pools are gradually eroding, with growing competition and ever-increasing customer demands for more modern services. To thrive in spite of these economic and competitive challenges, they need to revolutionize their businesses. A modern and digital Business Support System (BSS) enables them to quickly reinvent their core offerings; deploying telecom BSS in the cloud significantly helps lower costs, eventually driving revenue.
Cloud BSS helps streamline end-to-end processes, from managing product offerings to sales and marketing activities. It also introduces technological changes that enable endless scalability, network availability, and security. It implements automations that not only optimize backend processes, but also digitize CX with 24x7x365 support offerings powered by AI chatbots. In addition, operators can provide advanced service personalization by leveraging advanced data insights.
How cloud BSS helps maximize savings
Modern telecom BSS stacks handle critical aspects of the business, including the launch, delivery, and monetization of services, billing and charging, customer support, revenue management, and more. Deploying BSS in the cloud results in significant savings and drives revenue for a host of reasons:
Ensures cost-effective deployment
Compared to on-premise deployments, cloud BSS is far more cost-effective to set up. Chip and hardware shortages can delay on-site deployment by 3-6 months, whereas cloud BSS can be ready for service in 30 days. Quicker deployment lets operators optimize their investments and begin deriving returns faster.
In addition to keeping initial investments low, cloud deployment significantly lowers operational and maintenance costs due to factors such as reduction in data center real estate, power consumption, server maintenance, replacement of faulty parts, offloading network security, and more.
Instead of buying a large upfront capacity to plan for future growth, operators can opt and pay for only the licenses and infrastructure resources they need using pay-as-you-go SaaS deployment models, maximizing their investments and swiftly deriving ROI.
Provides support for 5G use cases
Cloud BSS acts as the backbone for next-gen monetization opportunities, letting service providers easily and swiftly introduce 5G services, monetizing them with support for advanced business models and partnerships. It supports advanced next-gen use cases that have high data, latency, and bandwidth requirements, as well as supports the large volumes of connected devices inherent to 5G.
Enables scalable business models
A cloud BSS can help scale a business with relatively lower investments, letting operators introduce new capabilities and modules without making costly changes to their core systems.
It’s clear that a cloud BSS helps telecom operators maximize their savings potential. It holds massive scope to enable them to differentiate themselves from and move ahead of their competitors.
Alepo’s cloud-native 5G-ready Digital BSS and SaaS BSS solution enable operators to capitalize on data network opportunities with affordable business models. Its comprehensive Digital BSS suite provides flexible cloud hosting options, advanced BI analytics, and a host of other features that streamline business operations, shorten time-to-market, ensure faster ROI, and maximize revenue.
Our experts can help you begin your cloud BSS journey today: firstname.lastname@example.org