Alepo shortlisted for ETTelecom managed services offerings award

Alepo shortlisted for ETTelecom managed services offerings award

  • The award recognizes the leading managed services provider in successfully managing clients’ IT systems and network infrastructure
  • Alepo has been shortlisted for its Managed Service Offering (MSO) provided to Myanmar’s first 4G and data-only service – Amara Communications Co., Ltd.’s ananda
  • On service expiration, customers will automatically be redirected to the payment portal to increase renewal times
  • Winners will be announced at the ETTelecom Awards 2020 on September 18, as part of a two-day virtual summit
  • The summit will “bring top executives from telecom carriers, technology and infrastructure providers, and regulatory and government officials together to deliberate potential strategies and bottlenecks in India’s digital transformation”

Tuesday, September 1, 2020, AUSTIN – Digital enablement and revenue management software provider Alepo has been shortlisted for the prestigious ETTelecom Awards 2020 in the Best Managed Services Provider category. The core network provider has been recognized for its success in managing the IT systems and network infrastructure of Amara Communications Co., Ltd.’s data service.

The awards aim to “showcase the best telecom products, apps, services, technologies and initiatives” as well as recognizing innovators excelling in network technologies, operations, new implementations, products, and services.

Winners will be announced at the ETTelecom Awards 2020 on September 18, as part of a two-day virtual summit that aims to bring top telecom executives, technology and infrastructure providers, and regulatory and government officials under one roof “to deliberate potential strategies and bottlenecks in India’s digital transformation.”

A leading turnkey solutions provider, Amara Communications Co., Ltd. (ACS) entered the service provider market in 2018 with the launch of ananda, Myanmar’s first 4G and data-only service. Alepo helped the greenfield operator launch the high-speed internet services, first in Yangon and then in Mandalay, with differentiated and personalized offers to remain ahead in these highly competitive markets.

While facilitating rapid service creation and monetization, Alepo also helped build a foolproof business continuity plan to quickly adapt to market changes, ensure zero revenue leakage, streamline business and network IT operations, implement a disaster recovery plan to optimize its network functions, prevent data loss, identify pain points, and provide stopgaps.

Alepo’s Managed Service Offering (MSO) – provided by its always-available technical support team, Global Technical Assistance Center (GTAC) – enabled ACS to drive cost optimization, improve resource efficiency, streamline IT operations, and have a network that’s always up and running. It included hands-on training in managing the system and configuring promotions and plans; enabling POS within the system, saving ACS the cost of purchasing it from another vendor; and sending the MSO team to ACS stores to resolve technical issues.

Alepo continues to assist various ACS teams to ensure they can resolve day-to-day issues. A dedicated GTAC team ensures uninterrupted services by proactively monitoring risks.

GTAC extends instant, multichannel, multilingual assistance to ACS and all customers who enroll for professional and managed services and has a best-in-class ticketing portal. Operational 24/7/365, the ISO 20000-1 2011-certified department is run in-house to ensure quality checks at every level and follows ITIL-aligned processes.

“When we looked at our present as well as future needs, we found [Alepo’s solution] very scalable… As a greenfield operator, it opens a whole new world for the introduction of advanced data services in Myanmar,” said Aye Mya Mya Kyi, CEO, Amara Communications Co., Ltd.

Derrick Gross, President, Alepo, said, “Our internationally renowned GTAC is run by skilled and experienced support professionals and engineers, and we have worked extensively with leading operators globally. Our MSO has helped streamline processes for ACS, and we are thrilled that our work has been recognized by a prestigious body like ETTelecom.”

Read the full case study here.
About ETTelecom Awards
The ETTelecom.com Awards aim to recognize and showcase the best telecom products, apps, services, technologies, and initiatives in India.

The awards also seek to identify and celebrate innovative telecom companies and their inspiring leaders who have excelled in the field of network technologies, operations, new implementations, and innovative products and services.

For more information, visit www.telecom.economictimes.indiatimes.com/ettelecom-awards

About Alepo

Alepo makes next-generation data opportunities a reality, creating advanced software solutions and services that enable global communications service providers to accelerate revenue growth, market share, and business success on fixed and mobile broadband networks. For over a decade, Alepo has been the go-to technology partner for all things data at leading service providers.

Established in 2004, Alepo is a mature technology solutions provider based in Austin, Texas, with a presence in all regions of the world.

For more information, please visit www.alepo.com

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Amara Communications sees significant subscriber growth on the launch of their LTE service

Amara Communications sees significant subscriber growth on the launch of their LTE service

  • Alepo has deployed its BSS solution and Managed Services Offering (MSO), enabling Amara Communications to launch data plans
  • Launch of the data-only service, called ananda, marks Amara Communications’ entry into the burgeoning telecom market in Myanmar
  • The service provides nomadic mobility and WTTx solutions for ananda’s customers

Monday, August 13, 2018, AUSTIN, TX, USA- Amara Communications is witnessing strong growth in Myanmar, month-on-month increasing its subscriber base since the launch of its data service at the end of May 2018. The 4G LTE network is supported by a billing solution from Alepo.

A new entrant to the dynamic Myanmar telecom market, ananda, is licensed to provide services in Yangon and Mandalay regions.

Using Alepo’s BSS solution, ananda offers a range of prepaid data plans, comprising tiered service levels, volume-based quotas, and other base plans.

Vishal Mathur, VP Solution Integration at Alepo, said, “We deployed our BSS solution for this project, and were able to ensure a smooth launch within the set timeframe. Alepo’s MSO experts continue to work with Amara Communications to achieve optimized productivity in their business and network IT operations. We are proud to provide Amara Communications with the tools necessary to rapidly expand their customer base and increase market share in Myanmar.”

Alepo is experienced in assisting new service providers globally. With experts specialized in managing day-to-day operations, identifying pain points, and providing stopgaps, it is known for its expertise in launching successful mobile and fixed networks.

About Amara Communications Co., Ltd.

Amara Communications Co., Ltd. (ACS) is a subsidiary of the International Group of Entrepreneurs (IGE). IGE is a large Myanmar conglomerate with a diverse portfolio of businesses, including trade, real estate, construction, energy, financial services, hospitality, and telecommunications. IGE is one of Myanmar’s five largest conglomerates, possessing eight subsidiaries that employ more than 4,000 people.

ACS is a Network Facilities Service Individual license holder and works with a range of business partners. In October 2016, ACS won the 2.6 GHz spectrum auction to provide 4G broadband data services for regions 2 (Yangon, Ayeyarwaddy, Rakhine) and 3 (Mandalay, Sagine, Shan, Kachin, Chin) in Myanmar.

For more information, please visit https://ananda.com.mm/

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Amara Communications Selects Alepo’s BSS Solution and Managed Services to Launch Advanced LTE and FTTx Services in Myanmar

Amara Communications Selects Alepo’s BSS Solution and Managed Services to Launch Advanced LTE and FTTx Services in Myanmar

Alepo’s BSS solution and managed services will enable Amara to quickly launch innovative LTE and FTTx services to maximize return on the multi-network investment. Alepo will enable Amara to bring the most advanced 4G LTE data and FTTx services to Myanmar, yielding contextual and personal subscriber data experiences.

Tuesday, April 11, 2017, Austin, TX – Alepo (www.alepo.com) – a global provider of core network and IT software solutions for communications service providers, announced today that Amara Communications will launch a new 4G LTE and fiber-to-the-subscriber (FTTx) network with Alepo’s complete BSS solution, ERP and Managed Services Offering (MSO), in Myanmar.

Amara, a new entrant to the burgeoning Myanmar telecom market, turned to Alepo for their expertise in launching successful networks. Alepo has a rich experience assisting new service providers globally, with experts specialized in managing day to day operations, identifying pain points, and providing stop gaps. Alepo’s MSO experts will work with Amara to achieve optimized productivity in their business and network IT operations.

With Alepo’s solution, Amara Communications aims for a swift rollout of new 4G LTE data and FTTx services with advanced customer experience for high-end residential and enterprise customers throughout Myanmar. Alepo will enable Amara to offer customers a range of prepaid and postpaid LTE and fiber broadband data plans, as well as innovative data offers and promotions, such as: tiered service levels, zero rating, volume and time based quotas, and QoS based plans. Alepo’s signature BSS solution will improve Amara’s innovation and creativity by allowing it to launch new multimedia content to differentiate itself in the market and create greater business value.

“When picking Alepo’s complete BSS solution, we looked at our present as well as future needs and found Alepo’s BSS solution very scalable,” said Aye Mya Mya Kyi, CEO for Amara Communications. “We found Alepo’s convergent BSS solution to be one of the most flexible and robust solutions available on the market, and as a greenfield operator, it will open a whole new world for the introduction of advanced data services in Myanmar.”

“We are proud to be supporting Amara Communications as they embark on a path to launch LTE and FTTx services, and we are confident that our solution provides them with the tools necessary to rapidly expand their customer base and increase market share in Myanmar,” said Shivani Sardesai, Technical Director at Alepo.

amara communications signs agreement with Alepo

Shivani Sardesai, Technical Director, Alepo; Aye Mya Mya Kyi, CEO, Amara Communications

About Amara Communications Co., Ltd.

Amara Communications Co., Ltd. (ACS) is subsidiary of the International Group of Entrepreneurs (IGE) Group of Companies. IGE Group of Companies is a large Myanmar conglomerate with a diverse portfolio of businesses, including trade, real estate, construction, energy, financial services, hospitality, and telecommunications. IGE is one of Myanmar’s 5 largest conglomerates, possessing 8 subsidiaries that employ more than 4,000 people.

ACS is a Network Facilities Service Individual (NFSI) License holder and works with a range of reputable business partners, including MPT, Yatanarpon Teleport (YTP), Myanmar National Telecom Holding Public Limited (MNTH), Ooredoo, Telenor, Huawei, Ericsson, and ZTE. In October 2016, ACS won the 2.6 GHz spectrum auction to provide 4G broadband internet service for regions 2 (Yangon, Ayeyarwaddy, Rakhine) and 3 (Mandalay, Sagine, Shan, Kachin, Chin) in Myanmar.

ACS is aiming to provide wireless broadband service with a 4G LTE network (nomadic and stationary). Services include video-on-demand, VoIP, gaming portals, entertainment hubs, and customize business solutions.

For more information, please visit http://www.igemyanmar.com

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