Operations Support System (OSS)

Operations Support System (OSS)

A comprehensive and modern Operations Support System (OSS) for seamless end-to-end management of network operations. As one of the industry’s leading OSS solutions, Alepo’s OSS Solution includes a gamut of network services and provides a holistic view of each of these services, including inventory, configurations, fault management, service provisioning, service assurance, and more. The solution is a result of Alepo’s 15+ years of expertise in the OSS BSS (business support system) domain and having helped several leading global service providers maximize their ROI.

What is an operations support system (OSS)?

The Operations Support System (OSS) helps telecom operators control end-to-end network operations, easily managing network complexities to achieve operational excellence. It helps manage hybrid networks and technologies, enables automation of services, and supports complete fiber network management. It works with the business support system (BSS) to ensure business success, helping enhance capabilities and enabling a customer-first digital experience that is essential for operator success.

What is OSS transformation?

As next-generation technologies permeate, telecom operators need to overhaul or replace their operations support system to help support modern and advanced use cases – what is called OSS transformation. A digital transformation to a modern, comprehensive, and NFV-compliant OSS facilitates support for the management of next-gen network complexities, improves and automates processes, enhances customer experience, lowers OPEX, and maximizes ROI. It is especially important for operators looking to implement 5G or introduce 5G services on legacy networks.

An End-To-End OSS Solution

5G-Ready OSS BSS

Manage Network Complexities

Alepo’s 5G-ready Operations Support System (OSS) is an intelligent and state-of-the-art solution that helps manage the complexities of large data networks through:

  • A centralized dashboard of reports and analytics
  • Real-time integration with BSS stack
  • Detection of service degradation to protect revenue
  • Seamless integration to facilitate provisioning and activation, FCAPS, and SLA management
  • A unified inventory system
  • Event-based alarms, alerts, and notifications

Support A Hybrid Network

A unified platform for hybrid networks, Alepo’s OSS solution provides end-to-end visibility of access and transport networks. The dashboard gives a single-pane view of the entire network.

The OSS architecture is compliant with network functions virtualization (NFV), enabling service innovation and operational automation. It helps telecom operators manage key aspects of the network, including wider network infrastructure comprising physical equipment and virtualized network functions, as well as enabling a smooth interface between front-end customer portals and the underlying orchestration layer.

Cloud-Native Telecom OSS

Achieve Operational Excellence

Alepo’s Operations Support System seamlessly integrates with Alepo Digital BSS to offer an end-to-end OSS/BSS transformation designed to simplify the user experience and facilitate automation using DevOps best practices. The joint deployment is functionally aligned with industry standards such as TMForum and ITIL.

OSS modules are built to improve resource utilization and derive a high return on investment (ROI). The modular and reusable system architecture ensures quick deployment in all networks. Telecom operators can preempt potential outages with high-level service assurance and ensure timely preventive measures using real-time event-driven network monitoring tools and systems.

Alepo’s Operations Support System modules include:

  • Order and Workflow Management
  • Network Discovery and Topology
  • Service Assurance
  • Workforce Management
  • Incident Management
  • Fault Management
  • Automation and Orchestration
  • Resource and Service Inventory
  • Service Quality Management
  • Service Catalog
  • Configuration Management
  • Performance Management
  • Reports and Analytics
  • Provisioning and Activation

Download the Alepo OSS Solution Flyer to know more about each module.

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