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About Us

Alepo Solutions: Built for What's Next

Helping Communication Service Providers navigate network evolution— from the first ISPs to today’s 5G and AI era.

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Our Story

From Internet Pioneers to Network Innovators

At Alepo, we serve CSPs of all sizes—from emerging MVNOs launching in weeks to Tier-1
operators managing millions of subscribers across multiple continents.

Why Communication Service Providers Choose Alepo

We Understand Your World

Deep Telecom Expertise: Our team has decades of industry experience, building solutions that adapt to your needs rather than forcing one-size-fits-all approaches.

Real-World Focus: We design for actual challenges-legacy integration, multi-vendor environments, and the pressure to innovate while maintaining service quality.

We Build for Tomorrow, Today

Future-Ready Architecture: Cloud-native, microservices platforms that scale with your business and evolve with emerging technologies.

5G and AI Ready: Purpose-built for next-generation services, not retrofitted from legacy systems.

We're Your Long-Term Partner

True Partnership: Dedicated Customer Success Managers guide you from implementation through ongoing optimization.

Expert Support: Engineer-staffed support team with sub-30 minute response times and global coverage.

Our Commitment to Excellence

Proven Track Record

35+ Global Deployments: Trusted by operators from Saudi Telecom to SaskTel, proven at scale across diverse markets.

Five-Nines Reliability: 99.999% uptime through stateless, self-healing architecture that keeps services running.

Innovation That Matters

Customer-Driven Development: Our roadmap responds to real CSP needs – like our AI customer support solutions, built from requests for better engagement tools.

Open Standards & Integrations: Our open architecture integrates with any equipment, giving you freedom and flexibility.

Our Values in Action

  • Time to Market Matters: Modular platforms and pre-built solutions help you launch new services in days or weeks, not months.
  • Real-World Problem Solving: Solutions that address actual challenges without custom development, removing roadblocks so you can focus on customers.
  • Listen First, Solve Second: We understand your specific goals before proposing solutions, tailoring every deployment to your environment.
  • Long-Term Value: We measure success by your success over years, not quarters, building lasting relationships and platforms that grow with you.
  • Modern Frameworks: Microservices, open APIs, and cloud-native design enable the flexibility and reliability you need.
  • Continuous Evolution: Our teams stay ahead of industry changes, continuously updating skills and solutions.

A Message from Our Leadership Team

“At Alepo, we believe that CSPs deserve software  partners who understand their unique challenges and opportunities. The industry is  experiencing unprecedented change—5G rollouts, AI adoption, evolving customer  expectations—and CSPs need solutions that enable them to lead rather than follow. 

Our commitment is simple: deliver proven, innovative platforms that help you move faster,  operate smarter, and serve customers better. Every line of code we write and every feature  we build is designed with this goal in mind.” 

— Alepo Leadership Team

Global Presence, Local Understanding

Our Approach to Different Markets

Developed Markets: Focus on modernization, 5G evolution, and AI adoption Emerging Markets: Emphasize rapid deployment, cost efficiency, and scalable growth Greenfield Operators: Complete solution suites for fast market entry

Where We Operate

Headquarters: Austin, Texas Global Reach: Serving CSPs across North America, Europe, Middle East, and Asia-Pacific Local Support: Regional expertise with global standards

Strategic Partnerships

We work closely with leading technology providers to ensure our solutions integrate seamlessly with your existing infrastructure and future plans.

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Awards and Recognition

Industry Recognition and Partnerships

TM Forum Catalyst Award participant

Industry recognition for innovation in AI-powered customer experience

Telecom software vendor excellence awards