Alsard Fiber and Cellnet partner with Alepo for digital BSS and affiliate management

Alsard Fiber and Cellnet partner with Alepo for digital BSS and affiliate management

by | Dec 18, 2020

  • The project will benefit the two service providers’ ADSL, FTTH, WiFi broadband networks
  • Alepo will deploy a billing system with advanced security and automation features to stop existing revenue leaks
  • The billing system will include centralized affiliate management to streamline processes
  • Customers will have access to web and mobile self-care, reducing their dependence on physical stores and points of sale
  • The solution will also support Alsard Fiber in launching and monetizing public WiFi services, which it intends to introduce in the near future

Thursday, December 17, 2020, AUSTIN – Alsard Fiber and its subsidiary Cellnet are set to modernize their networks using a multi-tenant solution from digital enablement and revenue management software provider Alepo. The solution will include a centralized billing system with automated security features for zero revenue leakage, centralized affiliate management, and web and mobile self-care, as well as the capability to launch and monetize public WiFi services in the future.

Simplifying and streamlining the management of affiliates, Alepo’s digital BSS will benefit wholesale service provider Alsard Fiber’s growing list of broadband clients, which currently includes 15 affiliates and over 1,000 resellers. The same benefit will also be extended to its sister company Cellnet’s FTTH and ADSL resellers. While affiliates will enjoy a faster and more seamless digital experience, the service providers will be able to lower operational costs, improve revenue, and optimize resource utilization.

The two companies will be able to prevent revenue loss caused by erroneous billing through enhanced security features that their existing system is unable to provide. Alepo’s system offers increased security against hacking and eliminates manual data inputs to minimize errors.

Cellnet’s subscribers will have access to web and mobile self-care to recharge their accounts, change their plans, log complaints about any issues they face, and more.

Alepo will deploy its Digital Business Support System (BSS) with billing, CRM, affiliate management, and mobile and web self-care, as well as its scalable AAA application to enable the service providers top performance with growing subscriber counts and usage demands.

Alsard Fiber also plans to introduce public WiFi in the near future. Alepo is deploying its WiFi Service Management Platform (SMP) to launch and monetize these public hotspots with various paid and free use-cases such as bundled ISP packages and sponsored data with advertisements.

“We knew we needed to upgrade our system when we pinpointed certain discrepancies in billing that were causing revenue loss. Further, we currently maintain each of our affiliates in a different server. Alepo’s centralized billing system will ensure more secure and efficient processes and streamline affiliate management, helping us meet our true revenue potential. Alepo’s digital self-care platform will enable us to empower our customers with web and mobile options, so they no longer need to visit resellers or points of sale in person,” said Firya M. Ali, Chairman and Owner of Alsard and Cellnet.

Vishal Mathur, VP-Solution Integration, Alepo, said, “We’re pleased to partner with Alsard Fiber and Cellnet to help improve their network as they digitize their self-care to empower customers. From the network aspect, our solution is designed to iron out the existing system’s vulnerabilities and will result in improved revenue. The centralized platform will enable Alsard Fiber and Cellnet to streamline affiliate management, ensuring faster and more efficient processes that will lower operational costs.”

The project is underway and is expected to be complete within an accelerated timeframe.

About Alsard Fiber

Founded in 2007, Alsard Fiber is a leading wholesaler of IP services in all regions and provinces of Iraq. Working with leading IP providers in Europe and using fiber optic technology, Alsard Fiber delivers the highest possible quality of service. The IP from Europe is delivered via two separate redundant routes. Customers are offered a dedicated symmetrical bandwidth, not shared capacity. Alsard Fiber has a team of IT experts who provide 24/7 technical support. All Alsard Fiber’s customers can benefit from Dedicated Internet Access (DIA), Dedicated Redundant Line for backup purposes, 24/7 technical support, and no filtering, monitoring, or censorship.

For more information, please visit http://www.alsardfiber.com/

About Cellnet

Cellnet was founded in 2006 as the first commercial Internet Service Provider (ISP) in Iraq-North/Sulimanyah city. It played a major role in building internet infrastructure in Iraq/North, earning the company a reputation for providing fast and stable internet access and innovative solutions for their individual as well as corporate customers.

For more information, please visit http://cell-net.net/

 

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Eswatini Mobile overhauls and modernizes network with Alepo digital transformation

Eswatini Mobile overhauls and modernizes network with Alepo digital transformation

by | Nov 5, 2020

  • Using Alepo’s Digital Business Support System (BSS) and PCRF, the service provider has overhauled its network and introduced new advanced offerings
  • Alepo executed its digital transformation remotely, in phases, and within rapid time constraints
  • Alepo’s systems have solved network disruptions caused by legacy vendors and improved network availability
  • The operator will also enable 24×7 customer support using Alepo’s omnichannel self-care platform

Wednesday, November 4, 2020, AUSTIN  – Eswatini Mobile, a leading service provider in the Kingdom of Eswatini, has modernized its network using digital enablement software solutions provider Alepo’s Digital Business Support System (BSS). The new platform enables the operator to introduce a host of advanced prepaid and hybrid LTE plans, digitize customer experience with a modern web and mobile self-care, and fix network outages that were impacting its voice and data customers.

Eswatini Mobile’s legacy systems were causing network outages, making an urgent transformation necessary to improve customer experience. With Alepo’s BSS transformation, Eswatini Mobile has upgraded from its legacy multi-vendor setup to a single platform for all BSS functionalities. Along with the BSS, Alepo has deployed its PCRF, interconnect billing, roaming, self-care, and other modules. Under strict timelines, the entire project was deployed rapidly and remotely, in keeping with ongoing pandemic-related travel restrictions.

The platform has enabled Eswatini Mobile to offer its customers the flexibility of choice, having introduced prepaid as well as hybrid or cyclic prepaid plans that enable different tariffs to be applied based on peak and off-peak times of the day. The operator can now also manage dunning actions and has already seen a reduction in outstanding payments.

Eswatini Mobile now has access to business intelligence reports facilitated by the advanced analytics module, enabling targeted promotions and personalized plans and offers based on individual customer needs.

Alepo has also provided its web self-care and mobile app, which will enable Eswatini Mobile’s customers to access 24x7x365 support. In addition to facilitating swift issue resolution, it will also offer customers more control over their accounts, empowering them to view and manage their plans and data usage.

“Our primary objective is to offer superior customer experience and we’re consistently working on improving our services to meet our customers’ needs. Alepo’s phased approach to digital transformation has helped us bolster our network and services without disruptions. We intend to introduce a host of advanced and innovative plans in the future using the Alepo platform,” said Genius Sihlongonyane, Chief Information Officer, Eswatini Mobile.

Sihlongonyane added, “Our key business drivers for this project were migrating to a converged platform to ensure consistent support, and switching to an on-premise set-up to reduce network disruptions that we faced with our legacy system as it was offsite. We’re already seeing improvements in our processes as Alepo’s Digital BSS provides many automation features, improving our network availability and customer experience.”

Sameer Bhuttoo – Director of Africa at Alepo, said, “We share Eswatini Mobile’s vision to strive for the best customer experience and are happy to be their digital transformation partner. Alepo’s subscriber migration was completed in record time, and we look forward to working with Eswatini Mobile on further enhancements, optimizing processes, and ushering in a new network experience for their subscribers.”

About Eswatini Mobile Ltd.

Eswatini Mobile Limited (formerly known as Swazi Mobile Limited) was set up as a Special Purpose Vehicle (SPV) to apply for a license to build and operate a mobile telecommunications network in the Kingdom of Eswatini. The service provider offers a range of prepaid and postpaid voice and data services including roaming plans.

For more information, please visit https://swazimobile.com/

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Kurdtel Communications set to modernize its fixed-line network with Alepo platform

Kurdtel Communications set to modernize its fixed-line network with Alepo platform

by | Sep 29, 2020

  • Alepo’s automated and convergent fixed IN platform will replace the PSTN operator’s legacy system
  • The full IN replacement will include IN-OCS, IVR, voucher management, reporting, interconnect partner management, and more
  • The converged offering will enable Kurdtel Communications to manage all its services from a single platform with support for future growth and the addition of new services
  • The platform will plug revenue leaks in the legacy system, automate processes, and improve customer experience
  • The entire deployment will be executed remotely

Monday, September 28, 2020, SULAIMANIAYH – Leading fixed-line operator Kurdtel Communications is modernizing its systems with a full fixed IN replacement from digital enablement and revenue management software provider Alepo. Apart from automating processes and improving customer experience, the new system will plug revenue leaks that the legacy system is unable to handle. The entire deployment will be remotely executed.

Kurdtel Communications’ legacy system offers limited flexibility, has hardware and support issues, and is slow and prone to errors because of the many manual processes it requires. As a result, the service provider faces revenue losses that are easily preventable using an automated platform like Alepo’s.

As part of its solution, Alepo will provide a full IN replacement, with voice charging for fixed-line customers that includes SCP, IVR, OCS, CRM, voucher management, reporting, and more, as well as international interconnect partner management. The convergent platform will enable the operator to manage its existing services from a single solution. It will enable support for new services and additional licenses Kurdtel Communications may choose to add in the future.

“Our legacy system had become problematic for our operations. We needed to upgrade to a more modern and convergent platform that could more efficiently support our existing services as well as support our vision for future expansion of our business in the region. Alepo was the best technical and commercial fit, and we are confident that their fixed IN platform will help us improve revenue while enabling us to renew our commitment to offering unparalleled services to our customers,” said Yaseen Mohammed Mustafa, CEO, Kurdtel Communications.

Vishal Mathur, VP – Solution Integration, Alepo, said, “Our converged solution for Kurdtel Communications will streamline processes through automation and ensure they are able to plug revenue leaks in their existing system. We have vast experience with remote deployments such as this one, making our offering even more cost-efficient by eliminating the need for our experts to travel on-site.”

The project is the newest addition to Alepo’s long list of deployments in the Middle East, which include a host of Tier-1 operators and leading communications service providers in the region.

About Kurdtel Communications

Kurdtel Communications is the first leading company in Iraq and Kurdistan providing fixed telecommunication services widely. Established in 2001 as a joint effort between the Kurdistan Regional Government and the private sector to operate and develop Sulaimaniayh PSTN, introducing efficient and effective services that help build long-term relationships with customers. Its network now covers most of Sulaimaniayh city, providing internet access to all subscribers as mutual cooperation with the (ADSL) provider company. It also provides international access and interconnect services within Sulaimaniayh through a reliable fiber optics network.

For more information, please visit https://www.kurdtel.net/

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Marshall Islands National Telecommunications Authority Selects Alepo for Fully Converged Fixed and Mobile Services Billing and Complete BSS

Marshall Islands National Telecommunications Authority Selects Alepo for Fully Converged Fixed and Mobile Services Billing and Complete BSS

by | Jun 7, 2018

With the new fully convergent billing system, the National Telecommunications Authority (NTA) will have the ability to respond to shifting needs in the island nation with the flexibility to support new services. Further, Alepo’s solution will enable NTA to roll out new, competitive 2G, 3G, 4G, and fixed-line data and voice plans, and to manage and monetize those service offerings from a single converged solution.

Thursday, June 7, 2018, Austin, TX, USA – Alepo, an award-winning provider of core network and IT software solutions for communications service providers worldwide, announced today that NTA Marshall Islands has selected its convergent billing solution as one of the key platforms for its large-scale IT transformation project. NTA Marshall Islands will implement Alepo’s solution to consolidate legacy billing systems onto the already existing Alepo LTE platform with a smooth and successful migration to the advanced platform.

With Alepo’s fully convergent BSS platform, NTA will migrate their existing 2G, PSTN, ADSL, WiFi and IPTV subscribers, offering greater flexibility and a new level of digitized customer experience.  By eliminating the dependency on multiple legacy platforms, NTA will also lower its total cost of ownership. Alepo’s solution for NTA will include interconnect billing, mediation, data warehouse management and CRM.

The new convergent billing solution means NTA will be able to offer a range of prepaid and postpaid voice and data plans. It will include a complete back-end solution designed to allow NTA to quickly design and launch nuanced, policy-driven bundles – such as on-demand bandwidth, family plans and location-based offers – targeted to the specific needs of the operator’s customer base.

Thomas Kijiner, Jr, President and CEO of NTA, said, “With our legacy system, we found it difficult to respond in a timely manner to evolving customer needs. With Alepo’s solution, however, we are primed to respond to market changes as soon as they appear. It’s important to be able to offer a breadth of plans perfectly targeted to our customers’ needs. This flexible and robust new solution will enable us to offer customers enhanced flexibility and capabilities to launch new services easily.”

Vani Manian, Technical Director for APAC, Alepo, said, “Alepo’s solution creates greater data monetization opportunities while simultaneously reducing the overall service activation and delivery costs. Alepo’s expertise and comprehensive billing solution will enable NTA to enhance the customer experience and create the foundation to build a profitable business in Marshall Islands.”

Alepo has several other deployments in the Pacific Islands, including a complete BSS for Tuvalu Telecommunications Corporation in Tuvalu.

About NTA

Marshall Islands National Telecommunications Authority is a private corporation with significant ownership by the national government. It is the authorized sole provider of telecommunications services and is responsible for providing domestic and international voice, fax, data, and internet services to and from the Marshall Islands.

For more information, please visit www.minta.mh

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In Partnership with Alepo, Bitflux Launches the first Wholesale LTE Services in Nigeria

In Partnership with Alepo, Bitflux Launches the first Wholesale LTE Services in Nigeria

by | Aug 25, 2016

Bitflux recently launched new wholesale LTE data services on Alepo’s advanced policy and charging control, convergent charging and billing, and CRM platform.

Thursday, August 25, 2016, Austin, TX – Alepo (www.alepo.com) – an award-winning global provider of core network and IT software solutions for communications service providers, announced today that Bitflux, the only wholesale communications service provider in Nigeria, has launched the first wholesale LTE services in the country on Alepo’s complete BSS platform.

With Alepo’s core LTE solution and built-in affiliate management, Bitflux is able to operate as a mobile virtual network enabler (MVNE), supporting multiple MVNO operations on a single, hosted platform. As part of the deployment, Alepo delivered its advanced policy and charging control, convergent charging and billing, CRM, and other BSS modules.

With the deployment, Bitflux promises to deliver faster Internet user experience than what existing 4G LTE service providers offer in Nigeria.

Nigeria shows immense potential for 4G LTE connectivity, boasting a population of more than 160 million and rapidly growing economy. In the effort to advance Nigeria’s National Broadband Plan and to accelerate Nigeria’s development in LTE technology innovation, Bitflux will work closely with Alepo as its strategic “All Things Data” technology partner.

“At Bitflux, our vision is to enhance customer experience though continuous innovation, and the launch of the wholesale LTE network is a step towards realizing this vision,” said Biodun Omoniyi, Director at Bitflux Communications Ltd. He added, “With Alepo as our technology partner, we are able to offer a range of wireless services that are in tune with the demands of our customers and that will enable us to remain a market leader in this domain.”

With Alepo, Bitflux enjoys a proven, end-to-end 4G LTE solution that supports current business needs and future services as they evolve. The pre-integrated solution provides Bitflux a sophisticated service creation environment, enabling a rapid time to market while maintaining a low total cost of ownership.

“We are proud to be associated with Bitflux to launch a wholesale LTE network in Nigeria,” said Shivani Sardesai, Director for Africa region at Alepo. “As Bitflux looks forward to a smooth and fast-performing LTE network infrastructure, Alepo assures to deliver the most advanced BSS/OSS platform that guarantees an amazing customer experience.”

At NigeriaCom 2016, Alepo will showcase its policy, charging, and CRM solutions with live demonstrations at booth #17. NigeriaCom 2016 will take place on Sep 20 – 21, 2016 at Lagos, Nigeria. For a live demonstration, please complete the form below to schedule a meeting with Alepo at NigeriaCom 2016.

https://www.alepo.com/news-events/upcoming-events/

About Bitflux Communications Ltd.

Bitflux Communications Ltd. is a licensed Wholesale Wireless Access Broadband Service Provider offering innovative 4G Broadband Services on a state-of-the-art world class LTE Network. Bitflux is focused on helping telecommunications service providers grow nationwide.

http://www.bitfluxng.com/

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