Kurdtel Communications set to modernize its fixed-line network with Alepo platform

by | Sep 28, 2020

  • Alepo’s automated and convergent fixed IN platform will replace the PSTN operator’s legacy system
  • The full IN replacement will include IN-OCS, IVR, voucher management, reporting, interconnect partner management, and more
  • The converged offering will enable Kurdtel Communications to manage all its services from a single platform with support for future growth and the addition of new services
  • The platform will plug revenue leaks in the legacy system, automate processes, and improve customer experience
  • The entire deployment will be executed remotely

Monday, September 28, 2020, SULAIMANIAYH – Leading fixed-line operator Kurdtel Communications is modernizing its systems with a full fixed IN replacement from digital enablement and revenue management software provider Alepo. Apart from automating processes and improving customer experience, the new system will plug revenue leaks that the legacy system is unable to handle. The entire deployment will be remotely executed.

Kurdtel Communications’ legacy system offers limited flexibility, has hardware and support issues, and is slow and prone to errors because of the many manual processes it requires. As a result, the service provider faces revenue losses that are easily preventable using an automated platform like Alepo’s.

As part of its solution, Alepo will provide a full IN replacement, with voice charging for fixed-line customers that includes SCP, IVR, OCS, CRM, voucher management, reporting, and more, as well as international interconnect partner management. The convergent platform will enable the operator to manage its existing services from a single solution. It will enable support for new services and additional licenses Kurdtel Communications may choose to add in the future.

“Our legacy system had become problematic for our operations. We needed to upgrade to a more modern and convergent platform that could more efficiently support our existing services as well as support our vision for future expansion of our business in the region. Alepo was the best technical and commercial fit, and we are confident that their fixed IN platform will help us improve revenue while enabling us to renew our commitment to offering unparalleled services to our customers,” said Yaseen Mohammed Mustafa, CEO, Kurdtel Communications.

Vishal Mathur, VP – Solution Integration, Alepo, said, “Our converged solution for Kurdtel Communications will streamline processes through automation and ensure they are able to plug revenue leaks in their existing system. We have vast experience with remote deployments such as this one, making our offering even more cost-efficient by eliminating the need for our experts to travel on-site.”

The project is the newest addition to Alepo’s long list of deployments in the Middle East, which include a host of Tier-1 operators and leading communications service providers in the region.

About Kurdtel Communications

Kurdtel Communications is the first leading company in Iraq and Kurdistan providing fixed telecommunication services widely. Established in 2001 as a joint effort between the Kurdistan Regional Government and the private sector to operate and develop Sulaimaniayh PSTN, introducing efficient and effective services that help build long-term relationships with customers. Its network now covers most of Sulaimaniayh city, providing internet access to all subscribers as mutual cooperation with the (ADSL) provider company. It also provides international access and interconnect services within Sulaimaniayh through a reliable fiber optics network.

For more information, please visit https://www.kurdtel.net/

About Alepo

Marshall Islands National Telecommunications Authority Selects Alepo for Fully Converged Fixed and Mobile Services Billing and Complete BSS

by | Jun 7, 2018

With the new fully convergent billing system, the National Telecommunications Authority (NTA) will have the ability to respond to shifting needs in the island nation with the flexibility to support new services. Further, Alepo’s solution will enable NTA to roll out new, competitive 2G, 3G, 4G, and fixed-line data and voice plans, and to manage and monetize those service offerings from a single converged solution.

Thursday, June 7, 2018, Austin, TX, USA – Alepo, an award-winning provider of core network and IT software solutions for communications service providers worldwide, announced today that NTA Marshall Islands has selected its convergent billing solution as one of the key platforms for its large-scale IT transformation project. NTA Marshall Islands will implement Alepo’s solution to consolidate legacy billing systems onto the already existing Alepo LTE platform with a smooth and successful migration to the advanced platform.

With Alepo’s fully convergent BSS platform, NTA will migrate their existing 2G, PSTN, ADSL, WiFi and IPTV subscribers, offering greater flexibility and a new level of digitized customer experience.  By eliminating the dependency on multiple legacy platforms, NTA will also lower its total cost of ownership. Alepo’s solution for NTA will include interconnect billing, mediation, data warehouse management and CRM.

The new convergent billing solution means NTA will be able to offer a range of prepaid and postpaid voice and data plans. It will include a complete back-end solution designed to allow NTA to quickly design and launch nuanced, policy-driven bundles – such as on-demand bandwidth, family plans and location-based offers – targeted to the specific needs of the operator’s customer base.

Thomas Kijiner, Jr, President and CEO of NTA, said, “With our legacy system, we found it difficult to respond in a timely manner to evolving customer needs. With Alepo’s solution, however, we are primed to respond to market changes as soon as they appear. It’s important to be able to offer a breadth of plans perfectly targeted to our customers’ needs. This flexible and robust new solution will enable us to offer customers enhanced flexibility and capabilities to launch new services easily.”

Vani Manian, Technical Director for APAC, Alepo, said, “Alepo’s solution creates greater data monetization opportunities while simultaneously reducing the overall service activation and delivery costs. Alepo’s expertise and comprehensive billing solution will enable NTA to enhance the customer experience and create the foundation to build a profitable business in Marshall Islands.”

Alepo has several other deployments in the Pacific Islands, including a complete BSS for Tuvalu Telecommunications Corporation in Tuvalu.

About NTA

Marshall Islands National Telecommunications Authority is a private corporation with significant ownership by the national government. It is the authorized sole provider of telecommunications services and is responsible for providing domestic and international voice, fax, data, and internet services to and from the Marshall Islands.

For more information, please visit www.minta.mh

About Alepo