Alepo VP to address telcos on mobile money, WiFi offload at PITA conference in Guam

  • The trade show, in its 22nd year, is the largest telecommunications event in the Pacific
  • The objective of the event is to highlight new and different ways of securing digital lifestyles in the Pacific Islands
  • The Pacific Islands are a centrifuge of innovation given the unique challenges faced by communities
  • Alepo’s Vice President of Sales Amelia Power is scheduled to make two presentations on April 24, where she will discuss opportunities for WiFi offload, and the challenges and opportunities for financial inclusion using mobile money in the Pacific

AUSTIN, Texas, Friday, April  20, 2018: Core network and IT software solutions provider, Alepo will be presenting at PITA 2018 Guam, the annual general meeting and trade show organized by the Pacific Islands Telecommunications Association, taking place April 23-27.  The objective of the event is to highlight new and different ways of securing digital lifestyles in the Pacific Islands

Now in its 22nd year, the telecommunications event sees participation from 115 organizations across 35 countries. It is the largest event of its kind in the Pacific. The region presents unique challenges for creating digital communities. Populations are geographically dispersed, and there is a sharp digital divide between, as well as within nations. However, these challenges imply that there is vast potential to increase access.

“Alepo sees the Pacific as strategic in a number of ways. We have always felt that the Pacific provides one of the more innovative markets in the world. As an OSS/BSS software company, we have had a long and successful role in enabling LTE in the Pacific,” said Amelia Power, Vice President of Sales, Alepo, who will represent the company at the conference.

Through two talks, both scheduled for April 24, Power will address the adoption challenges and opportunities of mobile money in the Pacific and how WiFi monetization can complement a WiFi offload strategy.

While limited access to traditional banking services, as well as a largely cash-based economy, implies a potential for mobile money, customers are yet to embrace the options available to them. “In our financial inclusion presentation, we will tackle some of the key challenges for mobile money in the Pacific and look at how blockchain is essential for addressing those challenges as it enables new kinds of partnerships that provide compelling use cases, which, in turn, drive the adoption of mobile money,” said Power.

 “In WiFi offload, we want to look at the crucial role of WiFi in expanding connectivity with low capital expenditure and how monetization plays a role in growing your network organically, as well as in creating new classes of business products,” she added.

About PITA

The Pacific Islands Telecommunications Association (PITA) is a non-profit organization that represents the interests of Pacific Islands in the field of telecommunications. Its objective is to improve, promote, enhance, facilitate, and provide telecommunications services within member and associate countries.

For more information, visit www.pita.org.fj

About Alepo

How digital BSS can be turned into a telecom business profit generator

How digital BSS can be turned into a telecom business profit generator

How digital BSS can be turned into a telecom business profit generator

27th of February 2021

We all know that functionalities such as billing, rating and charging, customer experience, customer care, CRM, fulfillment, and revenue management are handled by Business Support Systems (BSS). A digital BSS stack goes beyond these functions to facilitate enabling, monetizing and managing a new class of digital services and partner collaboration. It helps transform a communications service provider (CSP) into a digital service provider (DSP) and is essential for the transition to 5G. Here, we analyze how a robust growth-enabling digital BSS solution can become a profit generator.

Predicting customer churn

Telecom companies can leverage advanced analytics to seek value from data residing in the BSS, OSS, and CRM, among others. By leveraging data gathered from customer usage, transactions, complaints, billing, and social media, predictive models can be built to identify potential churners. This, in turn, helps telecom companies roll out offers, promotions, and services to win and keep loyal customers.

Promoting a personalized customer experience

Digital users accept nothing short of unique, personalized experiences. By implementing a digital BSS stack, telecom companies can capture interaction data and create targeted customer interactions. Whether it is the need to address network issues, reward loyalty, or recommend offers, they can leverage AI and deep learning to meet real-time customer demands. Additionally, BSS data, network data, and performance data can be integrated to get a 360-degree view of the customer, giving them the necessary insights to create targeted offers that increase both ARPU and customer satisfaction.

Establishing innovative service lines

Cloud-based services are an increasingly important part of any provider’s offerings. Not only is their appeal becoming clear to consumers, but businesses are increasingly utilizing cloud-based services to enable ease of communication to employees across the globe. A robust BSS offering allows operators to bundle cloud-based services into more traditional offerings easily, ensuring that providers can both increase ARPU and be seen as innovative operators.

Promoting agility and increased efficiency

A robust BSS solution that is itself cloud-based can offer businesses the agility necessary to support emerging technologies. For IoT and M2M systems, for example, a cloud-based BSS allows providers to effectively sync and juggle the multitude of partnerships entailed in these complex new systems. As emerging business opportunities emphasize agility in a shifting and complex marketplace, a cloud-based BSS solution presents the only way to allow businesses to manage and create partnerships and products the instant opportunities arise.

In a rapidly evolving marketplace, characterized by shifts in technology and consumer lifestyle, successful companies will seize opportunities the moment they arise. In order to do so, they must utilize a BSS solution that can effectively extract insights from network intelligence by leveraging real-time data analytics, allowing providers to identify and respond to market trends as soon as they arise.

Retaining profitable customers

The cost of acquiring new customer accounts is substantial. Service providers need time to recover these acquisition costs, making it important to retain profitable customers now more than ever. And to do so, it is vital that providers have a complete view of customer habits and history. By integrating BSS and OSS applications, telecom companies can gain a comprehensive view of the customer to make convergent billing, tiered rates, and applicable discounts possible. This way, it becomes easy to analyze the value that customers bring to the business. This empowers the service provider to differentiate offers.

Constantly enhancing average revenue per user

The constant demand to improve ARPU drives telcos to deliver new services that meet customer demands. By integrating customer-facing systems, specifically BSS, with the other systems as well as service delivery mechanisms, telecom companies can inject speed into the launch of new services.

Whether it is a need to accelerate service provisioning, introduce innovative service lines or enhance the customer experience to enhance the bottom line, telcos can leverage a robust and modernized BSS to make these objectives a reality.

 

 

Pankaj Garg

Pankaj Garg

Product Owner, Digital BSS

Pankaj Garg is a telecom and FinTech expert with over 14 years of experience in the software industry. Handling digital BSS offerings is among the many hats he wears at Alepo. Always up to speed with the newest advancements in the products he handles, he takes it slow only when he’s road-tripping across India to discover new places.

Bitflux Selects Alepo’s Policy, Charging and CRM Platform to Launch Wholesale LTE Network in Nigeria

Bitflux collaborates with Alepo to deploy a complete LTE policy control, convergent charging and billing, and CRM platform for the introduction of wholesale LTE data services in Nigeria.

Tuesday, March 29, 2016, Austin, TX – Alepo (www.alepo.com) – a global provider of core network and IT software solutions for communications service providers, announced today that Bitflux, the winner of a national 2.3GHz spectrum licence in Nigeria, has selected Alepo’s convergent charging and billing , policy control and CRM solution to launch a major wholesale LTE network in Nigeria.

Alepo’s complete LTE solution will enable Bitflux to operate as a mobile virtual network enabler (MVNE), supporting multiple MVNO operations on a single hosted platform. With Alepo’s LTE solution, Bitflux will be able to create, deliver and monetize new and innovative LTE data services and business models and compete in Nigeria’s burgeoning telecommunications marketplace.

“Alepo’s complete LTE solution will afford Bitflux an early market advantage that can drive market share,”said Biodun Omoniyi, Director at Bitflux Communications Ltd. “While Alepo is to provide end-to-end functionality to meet our needs, it is their proven experience in LTE deployments that gives us confidence in Alepo as a technology partner.”

Nigeria is one of the largest and fastest growing telecom markets in Africa. There is a high potential for LTE growth in Nigeria, giving Bitflux a tremendous opportunity to capture larger market share in the future.

“We are proud to support Bitflux to launch wholesale LTE network in Nigeria,” said Shivani Sardesai, Director for Africa region at Alepo. “As Bitflux looks forward to a smooth and fast-performing LTE network infrastructure, Alepo assures to deliver the most advanced BSS /OSS platform that gurantees rapid service monetization, quick time-to-market, and a sophisticated, more personalized customer experience.”

About Bitflux Communications Ltd.

Bitflux Communications Ltd. is a licensed Wholesale Wireless Access Broadband Service Provider offering innovative 4G Broadband Services on a state-of-the-art world class LTE Network. Bitflux is focused on helping telecommunications service providers grow nationwide.

http://www.bitfluxng.com/

About Alepo

Please Note: Alepo will be attending Policy Control Conference in Berlin on April 5-6, 2016. During Policy Control Conference 2016, Alepo will give live demos of its real-time data charging and policy control solutions for 3G, LTE, and Wi-Fi. To book a meeting with Alepo, please visit https://www.alepo.com/contact-us/