Alepo AAA upgrade helps Zain Jordan support its fiber network expansion

Case Study Overview

The Zain Group’s commercial footprint spans eight countries in the Middle East and Africa. The communications service provider (CSP) offers a comprehensive range of mobile voice and data services to more than 49 million individual and business customers.

Zain Jordan is the leading mobile voice and data service operator in the country with its FTTx service, Zain Fiber, providing high-speed internet with uninterrupted smart home solutions. As the operator expanded its fiber footprint, it needed to replace its legacy system with a robust and scalable AAA infrastructure to offer unmatched customer experience. Alepo’s AAA upgrade helped Zain enhance security with high-level fraud management, reduce downtime and accelerate service recovery, and seamless data migration.

Download the case study to know how the deployment resulted in a 100% increase in network capacity, serving 80% more requests per second, in just four months.

Key Takeaways

Get an overview of the project background The CSP has revolutionized telecommunications in Jordan and wanted to reaffirm its position as the market leader by modernizing its offerings. Zain Jordan anticipated a surge of subscribers for its new fiber-based deployment and wanted a platform to help it deliver faster, more secure, and highly available network. Understand Zain Jordan’s requirements for the project Zain Jordan decided to upgrade from Alepo’s legacy platform to the latest version of its high-performing AAA. The operator wanted to ensure a zero-downtime migration in implementing a centralized platform that provides automatic and transparent subscriber authentication, support for modern and advanced use cases, the provision to introduce new services in the future as the market evolves, and more. Learn about Alepo’s solution and its architecture Alepo’s AAA Transformation solution met all of Zain’s requirements, including authentication for subscribers and seamlessly migrating its existing broadband subscribers to the new platform. Completed in just three months, the deployment included Alepo’s AAA Server, an advanced analytics and reporting module, and more. Gain detailed insights into the highlights of the deployment Alepo swiftly deployed the solution, enabling the operator to quickly launch their new FTTx service offerings. The robust authentication framework ensured that Zain Jordan could meet the increased network demand, easily upgrade to new features, boost network performance, and improve customer experience. It provided advanced features for fraud management, service recovery, and more. Discover the project outcomes and successes Alepo’s solution afforded the operator a host of technical and business benefits. Zain Jordan increased its network capacity, grew its subscriber base, enhanced security, and more.
AAA upgrade
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