Mauritius Telecom modernizes its WiFi services using Alepo’s carrier-grade WiFi solution

Mauritius Telecom modernizes its WiFi services using Alepo’s carrier-grade WiFi solution

  • Alepo’s WiFi Service Management Platform (SMP) enables Mauritius Telecom to keep pace with evolving customer expectations and improve its service experience
  • The transformation benefits the operator’s existing network of enterprise customers, including hotels, banks, government institutions, and special events
  • Customers can access the services using Alepo’s captive portal through different journeys, including free (OTP authentication, surveys, social media log in, video ads) and paid (digital payment, vouchers) access
  • The operator can generate advanced BI reports to create contextual offers and targeted advertisements
Wednesday, November 30, 2022, Mauritius – Evolving to keep pace with customer expectations and provide innovative new offerings, leading service provider Mauritius Telecom has revamped its WiFi network by implementing Alepo’s WiFi Service Management Platform (SMP).

The project benefits Mauritius Telecom’s growing base of enterprise customers, which includes hotels, banks, government entities, as well as those signing up for special event-based packages. The operator provides hardware such as Access Points (APs), WLAN controllers, and internet connectivity as part of its WiFi services.

Alepo’s WiFi SMP – a part of its Carrier WiFi solution – helps manage and monetize these services. It also enables the operator to support new business models and innovative services such as WiFi calling, WiFi offload, eSIM authentication, secured onboarding (BYOD), IoT enablement, and more.

Alepo’s solution provides the operator with a captive portal and enables its affiliates to build and maintain their own captive portals. The reporting module provides detailed insights into customer behavior, enabling the operator to create contextual offers and targeted advertisements. A loyalty management module helps create and manage points-based reward programs for customers.

Customers attempting to access the WiFi network are redirected to Mauritius Telecom’s captive portal – also provided as part of Alepo’s solution. They are prompted to connect to the WiFi network through free journeys such as through OTP authentication, completing a survey, logging in with their social media credentials, and watching video ads; they can also gain paid access using online payments and vouchers.

“Innovation is integral to our philosophy, and we’re pleased to partner with Alepo given their track record of successful modernization projects. Alepo’s modern and advanced WiFi solution is the perfect fit for us: it enables us to maintain our focus on providing high-quality innovative services with an unmatched customer experience while maximizing our revenue potential,” said Yoganaden Samy, Principal Telecom Engineer, Mauritius Telecom.

Sameer Bhuttoo, Director-Client Relations, Alepo, said, “Mauritius Telecom has played a pivotal role in revolutionizing telecommunications in the country, and we’re proud to partner with them on this project. Alepo’s WiFi SMP is a future-ready solution that enables Mauritius Telecom to introduce modern services and support innovation in a digitally connected world.”

About Mauritius Telecom

Mauritius Telecom serves as one of the key drivers of the socio-economic transformation of the Republic of Mauritius by creating and nurturing an environment conducive to the growth of the ICT industry, a major pillar of the country’s economy. The operator provides fixed-line, mobile, internet, TV, and mobile money services, has strategic partnerships with content providers, offers affordable fiber services for local businesses, and more. It has a customer base of 1.3 million subscribers, ranking as the leading provider of ICT services and solutions in Mauritius. From a state-owned entity, Mauritius Telecom has successfully undertaken its transition into a private company.

For more information, please visit https://www.telecom.mu/

About Alepo

Boldt Group to use Alepo platform to launch WiFi in casinos and hotels across Argentina

Boldt Group to use Alepo platform to launch WiFi in casinos and hotels across Argentina

  • The group’s broadband company, SPTI, will manage the service using Alepo’s WiFi monetization solution
  • Casual users can access the service access through various journeys, while Boldt broadband subscribers can use their existing credentials
  • The ROI-driven solution will enable the operator and its casino and hotel affiliates to create and monetize captive portals and gain customer data insights to drive business success
  • Alepo’s solution, which includes its industry-leading AAA, will bolster network security
Thursday, October 27, 2022, Buenos Aires, Argentina – SPTI, a leading telecommunications carrier owned by Argentine group Boldt SA, has partnered with Alepo to provide free broadband internet access to customers at the group’s casinos and hotels across the country. Alepo’s WiFi monetization solution will help bolster security for the operator’s network as it introduces the public WiFi offering.

Once deployed, casual users will be able to access the WiFi network by watching a video, completing a survey, social media login, and other journeys that Boldt can define. It will also enable existing Boldt broadband subscribers use their credentials to access WiFi when they visit the casinos and hotels.

Alepo will deploy its WiFi monetization platform, a part of its Carrier WiFi solution, which includes its industry-leading AAA Server, WiFi Service Management Platform (SMP), and captive portals. The platform is designed to maximize ROI and will enable SPTI and Boldt’s casino and hotel affiliates to create captive portals with in-house and sponsored ads. They will be able to gather customer data through the various access journeys, leveraging advanced data analytics to segment customers and display targeted and contextual promotions to them.

Boldt’s hotspot network will include access points from four different manufacturers, all of which will be seamlessly integrated by Alepo’s vendor-agnostic platform.

“We’re pleased to partner with Alepo given their long history of successes in deploying WiFi solutions. Alepo’s WiFi monetization platform will enable us to introduce free WiFi for casino and hotel guests, helping forward our commitment towards customer service. We’re certain that we’ll be able to drive swift ROI and instantly boost CX,” said Gonzalo Llanos Pereira, Operations, SPTI-Boldt Group.

Juan Espinosa, VP Latin America, Alepo, said, “WiFi remains relevant for operators and customers, especially in closed spaces like casinos and hotels where there may be gaps in cellular connectivity. We’ve been helping service providers to deliver, manage, and monetize advanced WiFi services in the region for several years now, and we’re proud to partner with SPTI-Boldt on this deployment.”

About SPTI-Boldt Group Argentina

Boldt S.A., an Argentine group, is a leader in several domains, including information technology services, entertainment centers, resorts, gaming, and security printing. Its subsidiaries include Boldt, B-Gaming, Boldt Impresores, Trilenium Casino, Orbith, and telecommunications carrier SPTI. SPTI is Argentina’s leading wireless telecommunications company. It handles over one hundred million transactions per month and connects more than ten thousand points of presence.

For more information, please visit www.boldt.com.ar

About Alepo

Digicel transforms FTTx services across the Caribbean with Alepo’s Broadband AAA

Digicel transforms FTTx services across the Caribbean with Alepo’s Broadband AAA

  • Alepo’s cloud-based platform enables Digicel to overcome the challenges of their legacy AAAs, scaling to support their rapidly growing subscriber base across the Caribbean islands
  • Digicel was able to implement a robust centralized platform for all islands with Alepo’s API gateway, which enabled easy integration with all of the operator’s CRM and billing systems
  • Digicel’s FTTx services were seamlessly migrated to the Alepo platform with zero service downtime or disruptions
  • Alepo’s georedundant platform has helped the operator improve network availability and security

Friday, December 17, 2021, Saint Lucia – Responding to the surge in demand for high-quality fiber broadband services, leading service provider Digicel has modernized its FTTx network across the Caribbean Islands. Its FTTx services have been migrated to digital transformation expert Alepo’s cloud-based and centralized AAA infrastructure, enabling a highly scalable and streamlined network.

As Digicel’s legacy AAAs had reached full physical capacity with its rapidly growing subscriber bases on many island markets, the operator needed to bolster its infrastructure deployed on Digicel’s private cloud, Alepo’s Broadband AAA solution eliminated the physical constraints to grow. In addition to supporting the operator’s subscriber growth, the platform can easily scale to meet dynamically changing traffic demands.

Further, Alepo’s solution provides an API gateway to easily integrate with the CRM and billing systems in all Digicel markets, without any changes to the operator’s existing IT systems. This made migrating so many islands and markets into a centralized system far more effective.

The Alepo Broadband AAA includes EMS, session management, subscriber profile management, flat charging, CDRs for offline billing, and authentication, provisioning, and accounting for FTTx services. Its modular, open, and virtualized architecture ensured it could be deployed with low risk and keeps Digicel’s operational costs low. With a georedundant setup, the high-performing AAA server has boosted Digicel’s network availability. It has implemented process automation to improve network security and minimize potential issues caused by manual intervention.

Digicel’s services across all Caribbean islands, including Saint Lucia, Grenada, Saint Vincent, Barbados, and more, were migrated with zero downtime or disruptions.

“With a track record of deploying AAA for fiber broadband services in the region, Alepo has been a trusted solutions provider to Digicel for many years. They have helped us achieve our primary objectives of supporting our growing subscriber base and of streamlining management of our services across the Caribbean Islands through a centralized AAA platform which will help us meet evolving customer needs,” said Oleksandr Hnydiuk, CTO H&E and Fixed, Digicel Group.

“We’re delighted to have partnered with Digicel to modernize its fiber network with a centralized AAA solution, helping provide essential connectivity through the pandemic. By implementing a foolproof migration strategy, we were able to overcome the challenges of working remotely to migrate from multiple legacy platforms, across many markets, to a private cloud setup. Alepo’s AAA has enabled Digicel to drive revenue by improving its scalability and network availability,” said Derrick Gross, President, Alepo.

About Digicel Group

As a digital operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fiber networks, together with its suite of eight apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago have contributed to positive outcomes for over three million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more information.

 

About Alepo

Cable IPTV player VNet Services enters FTTH market using Alepo’s fixed broadband solution

Cable IPTV player VNet Services enters FTTH market using Alepo’s fixed broadband solution

  • The IPTV provider has onboarded 20 multi-system operators and 4,000 local cable operators as affiliates, who will be responsible for onboarding broadband customers
  • VNet has introduced combo plans, IPTV upgrade offers, and device add-ons for its existing cable television customers
  • As part of its fixed broadband solution, Alepo has deployed its AAA, Digital BSS, and affiliate management modules
  • The deployment includes Alepo’s web and mobile self-care, enabling customers to access 24×7 support and make online bill payments

Tuesday, October 05, 2021, Hyderabad, India – In response to increasing post-pandemic data demands, Indian cable television provider VNet has entered the fiber broadband market as an internet service provider (ISP). In addition to attracting new customers, the service provider is also drawing from its existing customer base of 1.6 million cable TV subscribers.

Launched in May, the high-speed service will be available in the Indian states of Andhra Pradesh and Telangana. In addition to direct subscribers that VNet has already begun onboarding in the system, the operator’s affiliates, including 20 multi-system operators (MSOs) and over 4,000 local cable operators (LCOs), have also been migrated. The system now has around 50K subscribers.

VNet has introduced a range of combo plans and IPTV upgrade offers for its cable TV customers, as well as offering device add-ons that let customers enjoy broadband using their existing televisions. VNet is working on plans to use this platform to eventually upgrade all their cable TV subscribers to IPTV.

Alepo has deployed its fixed broadband solution, including key modules for affiliate management, digital BSS, CRM, billing, AAA, data monetization, voucher management, product catalog, IPoE notification portal, and more. The deployment lets VNet carry out all BSS/OSS operations such as customer onboarding through affiliates, provisioning, service activation, maintaining the customer lifecycle, billing and invoicing, and enabling 24×7 customer support through web and mobile self-care.

Affiliates will be able to directly onboard customers through the Alepo CRM, and a payment gateway integration in the web and mobile self-care will enable customers to pay online for the services they purchase.

Alepo has developed customizations to accommodate the operator’s IPoE subscribers who were unable to access the service, ensuring that they are authenticated and redirected to the captive portal. These subscribers can seamlessly access the network after a one-time login using their credentials. The system also equips the affiliates with a custom feature that enables them to track which customers are online and terminate sessions when needed.

“Our goal is to provide reliable cutting-edge services at competitive prices and to emerge as a trusted name in the region’s fiber broadband market. Through this new service, our customers enjoy high-speed fiber internet in their homes, especially relevant given the ongoing cultural shift to working from home. Alepo is our vendor of choice as it has a rich track record of fiber broadband successes. As we enter the ISP market, we are confident that Alepo’s solution will enable us to swiftly realize ROI and fully monetize our network offerings,” said R. Srinivasa Raju, Director, VNet.

Prabhakar Kakarakayala, VP-Client Relations, Alepo, said, “Our fixed broadband solution is designed to optimize ISP business functions, enabling VNet to rapidly introduce modern and advanced plans. With our affiliate and reseller modules, VNet can easily manage operations with its large number of partners to scale the sale of its services.”

About VNet

Vnetservices Cable & Datacom Limited is one of the leading cable television service providers in Andhra Pradesh, India. It also provides cable television services through its wholly-owned subsidiary, Vnet Digital Private Limited, which is one of the largest multi-system operators in India. The company aims to be a single point access provider, bringing into the home and workplace a converged world of information, entertainment, and services.

For more information, please visit https://vnetservices.in

 

About Alepo

Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

  • The network transformation will enable Celsia to introduce automation in its fiber broadband network
  • Alepo’s AAA Server will help Celsia maintain high QoS, scaling to support the operator’s growing customer base
  • The platform includes an advanced analytics and reporting module, providing insights into customer behavior to help create more personalized offerings
  • The project will boost the network experience while lowering operational costs and improving revenue

Friday, August 13, 2021, Bogotá, Colombia – Leading Colombian energy company and internet service provider Celsia is modernizing its fiber broadband network with a AAA transformation from global digital enablement expert Alepo. The network transformation will enable the service provider to boost customer experience (CX) by introducing modern and advanced plans and automating processes.

With demand for residential internet increasing in Colombia, especially during the pandemic, Celsia is committed to improving QoS and network performance. The operator has also been encouraging its customers to stay at home and choose remote support services rather than visiting physical stores. The modernization project will help ensure Celsia is able to enhance services for its customers, many of whom rely on quality internet access at affordable prices while they stay, work and learn from home. In addition to empowering customers, it will also enable the operator to lower operational costs.

Alepo will deploy its Broadband AAA solution for the project, which includes its 5G– and NFV-compliant AAA server, EMS, DHCP server, DNS, and an advanced reporting module. The solution’s modular, open, and virtualized architecture will ensure low-risk rapid implementation, including integrations with the operator’s existing infrastructure.

Alepo’s AAA will enable horizontal and vertical scaling and ensure five-nines availability, letting the operator support its growing customer base while maintaining uninterrupted high-quality services. The platform will grant Celsia full control over session speeds to create flexible and innovative offerings. With advanced analytics and custom reports, Celsia will be able to gain insights into customer behavior patterns and create more granular and contextual offers.

Customers will also receive expiration notifications and, once their plans have lapsed, they will be redirected to the captive portal for renewal. Automations in the platform will enable Celsia to streamline and accelerate the customer sign-up process. Customer profile provisioning will also be automated, and a responsive GUI will enable agents to intuitively use the system.

“At Celsia, we are committed to providing affordable high-quality internet services that help enable our customers’ increasingly digital lifestyles, even more so in the pandemic. We encourage our customers to maintain social distancing and we want to make sure that even while they stay at home, they can access our support services, including billing, plan changes, troubleshooting, and more. Alepo’s AAA Transformation will enable us to keep pace with these evolving market needs while driving ROI. Alepo is among the most reputed AAA vendors and we are confident their platform will enable us to increase automation, boost CX, and improve revenue,” said Diego Armando Ruiz Giraldo, Design and Engineering, Internet, Celsia.

Juan Espinosa, Director LATAM, Alepo, said, “We’re proud to partner with Celsia in their mission to accelerate digitization by making high-speed data services easily accessible to residential users. Alepo’s Broadband AAA will help Celsia bolster its high-speed fiber internet services, improving the network experience and lowering costs. With the system’s advanced and flexible reporting capabilities, Celsia will be able to fully monetize their services.”

About Celsia

The energy company of Grupo Argos, Celsia generates and transmits efficient energy from renewable sources, and its portfolio extends beyond energy. The company also offers residential and enterprise internet services, as well as comprehensive solutions to real estate developments ranging from energy, internet, charging stations to the management of sewerage and cleaning services.

For more information, visit https://www.celsia.com/es/

About Alepo

Wind Telecom to modernize its FTTx network with Alepo’s AAA in the public cloud

Wind Telecom to modernize its FTTx network with Alepo’s AAA in the public cloud

  • The leading Dominican Republic service provider is transforming its GPON infrastructure for its FTTH and FTTO services
  • The public cloud deployment means Wind Telecom will not need to manage any infrastructure
  • The project will introduce process automation to eliminate the legacy system’s manual configurations, boost security, and improve the user experience
Tuesday, August 10, 2021, Dominican Republic – Wind Telecom, a leading service provider in the Dominican Republic, is modernizing its GPON network infrastructure for its FTTH and FTTO services by implementing digital transformation expert Alepo’s AAA solution. The modern and advanced AAA will be deployed in the public cloud, which means Wind Telecom will not need to manage any infrastructure.

With steadily increasing demand for high-quality internet services in the Caribbean island nation, Wind Telecom decided to support its growing subscriber base by modernizing its network. Deployed in partnership with local system integration expert Ledefyl, Alepo’s AAA server will eliminate manual configurations that were required by the legacy system, minimizing errors through process automation. The new platform will enhance security and boost user experience for the operator’s staff as well as customers.

Alepo’s AAA solution will enable the operator to manage dynamic protocol policies based on customer needs. Wind Telecom will be able to send messages and windows to customers when they are browsing as well as general notifications upon request.

Alepo’s solution employs a modular, open, and virtualized architecture that will ensure low-risk rapid implementation. And, as it does away with physical infrastructure through public cloud deployment, it will also keep operational costs low.

The vendor-agnostic AAA will integrate with Wind Telecom’s existing CRM and network infrastructure. Its initial capacity is for 25K simultaneous subscribers and will be able to seamlessly scale as traffic grows over the next several years.

Elvy Durán, Director Network Operations, OPTI, InfoSec and TV platforms, Wind Telecom, said, “Alepo’s expertise in AAA deployment and success in the region made them the ideal partner for this project. We hope to provide an unparalleled network experience to our customers and we are certain that Alepo’s modern, advanced, futureproof solution will enable us to cater to our customers’ evolving needs.”      

Nicolás de León, Commercial Director, Ledefyl, said, “Given Alepo’s rich global history in delivering AAA innovations, we’re confident of a successful partnership as we work together to help Wind Telecom to modernize its network and accelerate data innovation in the Dominican Republic.”

Juan Espinosa, Director – Sales, LATAM, Alepo, said, “We are pleased to partner with Wind Telecom for this project as they help empower customers in embracing a more digital lifestyle. We’re certain that this project will enable Wind Telecom to improve its processes by introducing automation and eliminating manual intervention. In addition to ensuring high network performance by providing five-nines availability, Alepo’s AAA solution will help the operator in supporting dynamically changing traffic demands, enhancing security, and lowering operational costs.”

About Wind Telecom

Wind Telecom, SA is a telecommunications company in the Dominican Republic that provides integrated internet, online television, and telephone services to individual customers. specialized services to companies, institutions, and other service providers. Its voice and data network are completely IP. It is based primarily on 4G LTE technology, and also relies on point-to-point microwave access and fiber optic networks for the transport of large volumes of information.

For more information, please visit https://www.wind.com.do/

About Ledefyl

A group of companies with over 20 years delivering telecommunication projects in America and the Caribbean, Ledefyl provides support on all stages to build, expand, or modernize networks efficiently. Ledefyl helps achieve service goals through the integration of technology market-leading solutions for a wide range of applications, from access to core and applications. It has a comprehensive portfolio of products to deliver solutions for service providers, finance, health, utilities, and enterprises, through on-premise, cloud-based, or managed services delivery models.

For more information, please visit https://www.ledefyl.com.uy/

 

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