YOFC Peru to launch fiber broadband services in four regions using Alepo’s BSS/OSS

YOFC Peru to launch fiber broadband services in four regions using Alepo’s BSS/OSS

  • The project is part of a larger initiative to bridge the connectivity gap in Peru by providing high-quality internet
  • Alepo’s BSS/OSS solution will enable the operator to manage and monitor a wide range of connected devices
  • The solution will let YOFC swiftly launch services with the flexibility to deploy in phases
  • The project includes a transport network and an access network, as well as a central point in Lima to consolidate information
  • Alepo will provide comprehensive reports to help YOFC monitor the network and make sound business decisions

Monday, January 3, 2022, LIMA – Leading fiber provider Yangtze Optical Fibre and Cable (YOFC) is entering the broadband market in four Peruvian regions using digital enablement expert Alepo’s BSS/OSS solution. The project will equip the operator with advanced billing, device monitoring, security and enterprise management capabilities.

YOFC will provide broadband services in rural areas of Peru, including Ancash, Arequipa, La Libertad, and San Martin. The project is part of the national telecommunications program PRONATEL’s endeavor to bridge the connectivity gap and enable high-quality services in Peru, particularly for underserved populations.

The deployment will include a transport network and an access network, which will be implemented with optical fiber. The project encompasses four sites with a central point in Lima for reporting, and facilitates interaction between the sites so YOFC can view consolidated information.

Alepo will provide its Business Support Systems and Operations Support Systems (BSS/OSS) infrastructure, enabling YOFC to manage the connections of individual subscribers, schools, government entities, companies, and the general public. The solution will let YOFC launch innovative new products and services as the market evolves. The operator will have the flexibility to deploy in a phased approach, so they can go to market quickly and continue to build the platform with more modules over time. Alepo’s vendor-agnostic platform provides interoperability as well as evolved network elements to integrate seamlessly with third-party systems in YOFC’s network.

In addition, Alepo will configure custom reports providing comprehensive device monitoring and BI insights to help YOFC optimize operations and modify their business strategy depending on customer usage patterns and demand.

“Alepo’s vast experience and extensive track record of proven successes with similar deployments in the region made them the ideal solution provider for this project. We’re confident that the project will enable us to forward our mission of connecting the unconnected by providing high-quality broadband services in Peru,” said Rick Zou, General Manager, YOFC Peru.

Juan Espinosa, Director LATAM at Alepo, said, “From experience, we’re aware that ensuring availability of all the sites poses a challenge. However, having acquired the expertise in mitigating these risks, we will ensure the deployment is implemented smoothly. Through recurrent monitoring and redirection of work to available sites, we are certain the system will operate seamlessly.”

About YOFC

Yangtze Optical Fibre and Cable Joint Stock Limited Company (YOFC) is a leading global provider and producer of optical fiber preforms, optical fibers, optical fiber cables, integrated solutions, and more. YOFC provides a variety of different products and solutions for telecommunications and other industries in over 70 countries. YOFC is committed to contributing to the rapid development of the optical communication industry by offering whole-process, whole-network and full series optical fibers, and other products and solutions. They work to enable more convenient living by providing special optical fibers, and applications, which are indispensable for sectors such as national defense, electric power and electric grid, medical care and health, smart cities, and more.

For more information, please visit https://en.yofc.com/

 

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SaskTel launches all-digital service called Lüm Mobile using Alepo’s Zero-Touch Network Solution in Canada

SaskTel launches all-digital service called Lüm Mobile using Alepo’s Zero-Touch Network Solution in Canada

  • The service is 100% self-serve, enabling all customer interactions through Lüm Mobile’s website or mobile app
  • Customers can fully manage their accounts online: to sign up, personalize their service, and get help through a chatbot, forums, and FAQs
  • The unique membership-only service does not have monthly plans or billing dates, and the data does not expire; customers buy data only when they need it
  • Alepo’s Zero-Touch Network Solution is deployed in the cloud, so the operator does not need to manage any network infrastructure or IT systems

Monday, December 20, 2021, Regina, Canada – Leading communications service provider SaskTel has launched its fully digital mobile service, Lüm Mobile, using digital enablement expert Alepo’s Zero-Touch Network Solution. Available to residents of Saskatchewan, Lüm Mobile has no stores or customer-facing agents. The unique self-serve model reimagines the subscriber experience. Customers sign up for and manage their own services completely online, through Lüm Mobile’s website or app.

The service has no monthly plans and billing dates. Instead, subscribers purchase a Lüm Mobile membership and then buy data that enables voice, SMS, and data. They buy data and recharge only when they need to, as the data never expires. In effect, they pay only for the data, calls, and texts that they use, and because there’s no expiration date, they never lose any unused data as long as they keep an active membership.

Services such as unlimited calling are charged only if subscribers want them as add-ons. There are no data caps or throttling, and subscribers benefit from the superior coverage of SaskTel’s existing network.

The service provider also seeks to create a sense of community and a way to give back in Saskatchewan, supporting a social cause to help the environment through the Bloom with Lüm program.

Alepo’s Zero-Touch Network Solution – which includes Digital BSS, omnichannel chatbot support, online charging, policy control, promotions management, and more – enables the fully digital mobile model. It ensures that Lüm Mobile customers can control all aspects of their subscriptions, from self-onboarding to resolving issues through a chatbot and using community forums and FAQs. Support is completely automated, so it is instant and always available.

On the network front, Alepo’s solution enables end-to-end automation. The network infrastructure is fully hosted on the cloud, so the operator does not need to manage any IT systems or resources, allowing its internal teams to focus on driving business success and delivering an innovative customer experience. The Alepo platform helps the operator keep costs low and provide affordable services.

“Lüm Mobile is designed to empower our subscribers and to shed light on change – for both their mobile service and the environment. Alepo’s solution has helped us build an advanced digital mobile service with a new membership model that makes data services affordable. We’re excited to launch this sub-brand where users take control to sign up, personalize their service, and access automated support anytime and from any place,” said Doug Burnett, SaskTel President and CEO.

Alepo President Derrick Gross said, “At Alepo, our philosophy is to enable CSPs like SaskTel to create cutting-edge services that make life easier for their customers while helping them drive ROI. We’re proud to have partnered with SaskTel to develop the modern and innovative Lüm Mobile service. Alepo’s Zero-Touch Network Solution leverages the latest technology to keep pace with evolving customer expectations for a fully digital and self-serve network offering.”

About SaskTel

SaskTel is the leading Information and Communications Technology (ICT) provider in Saskatchewan, Canada, with over $1.3 billion in annual revenue and approximately 1.4 million customer connections. SaskTel and its wholly owned subsidiaries offer a wide range of ICT products and services including competitive voice, data and Internet, wireless data, maxTV, data center, cloud-based services, security monitoring, advertising, and international software and consulting services.

For more information on SaskTel, please visit https://www.sasktel.com

To know more about Lüm Mobile, please visit https://lum.ca/

 

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Digicel transforms FTTx services across the Caribbean with Alepo’s Broadband AAA

Digicel transforms FTTx services across the Caribbean with Alepo’s Broadband AAA

  • Alepo’s cloud-based platform enables Digicel to overcome the challenges of their legacy AAAs, scaling to support their rapidly growing subscriber base across the Caribbean islands
  • Digicel was able to implement a robust centralized platform for all islands with Alepo’s API gateway, which enabled easy integration with all of the operator’s CRM and billing systems
  • Digicel’s FTTx services were seamlessly migrated to the Alepo platform with zero service downtime or disruptions
  • Alepo’s georedundant platform has helped the operator improve network availability and security

Friday, December 17, 2021, Saint Lucia – Responding to the surge in demand for high-quality fiber broadband services, leading service provider Digicel has modernized its FTTx network across the Caribbean Islands. Its FTTx services have been migrated to digital transformation expert Alepo’s cloud-based and centralized AAA infrastructure, enabling a highly scalable and streamlined network.

As Digicel’s legacy AAAs had reached full physical capacity with its rapidly growing subscriber bases on many island markets, the operator needed to bolster its infrastructure deployed on Digicel’s private cloud, Alepo’s Broadband AAA solution eliminated the physical constraints to grow. In addition to supporting the operator’s subscriber growth, the platform can easily scale to meet dynamically changing traffic demands.

Further, Alepo’s solution provides an API gateway to easily integrate with the CRM and billing systems in all Digicel markets, without any changes to the operator’s existing IT systems. This made migrating so many islands and markets into a centralized system far more effective.

The Alepo Broadband AAA includes EMS, session management, subscriber profile management, flat charging, CDRs for offline billing, and authentication, provisioning, and accounting for FTTx services. Its modular, open, and virtualized architecture ensured it could be deployed with low risk and keeps Digicel’s operational costs low. With a georedundant setup, the high-performing AAA server has boosted Digicel’s network availability. It has implemented process automation to improve network security and minimize potential issues caused by manual intervention.

Digicel’s services across all Caribbean islands, including Saint Lucia, Grenada, Saint Vincent, Barbados, and more, were migrated with zero downtime or disruptions.

“With a track record of deploying AAA for fiber broadband services in the region, Alepo has been a trusted solutions provider to Digicel for many years. They have helped us achieve our primary objectives of supporting our growing subscriber base and of streamlining management of our services across the Caribbean Islands through a centralized AAA platform which will help us meet evolving customer needs,” said Oleksandr Hnydiuk, CTO H&E and Fixed, Digicel Group.

“We’re delighted to have partnered with Digicel to modernize its fiber network with a centralized AAA solution, helping provide essential connectivity through the pandemic. By implementing a foolproof migration strategy, we were able to overcome the challenges of working remotely to migrate from multiple legacy platforms, across many markets, to a private cloud setup. Alepo’s AAA has enabled Digicel to drive revenue by improving its scalability and network availability,” said Derrick Gross, President, Alepo.

About Digicel Group

As a digital operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fiber networks, together with its suite of eight apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago have contributed to positive outcomes for over three million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more information.

 

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Cable IPTV player VNet Services enters FTTH market using Alepo’s fixed broadband solution

Cable IPTV player VNet Services enters FTTH market using Alepo’s fixed broadband solution

  • The IPTV provider has onboarded 20 multi-system operators and 4,000 local cable operators as affiliates, who will be responsible for onboarding broadband customers
  • VNet has introduced combo plans, IPTV upgrade offers, and device add-ons for its existing cable television customers
  • As part of its fixed broadband solution, Alepo has deployed its AAA, Digital BSS, and affiliate management modules
  • The deployment includes Alepo’s web and mobile self-care, enabling customers to access 24×7 support and make online bill payments
Tuesday, October 05, 2021, Hyderabad, India – In response to increasing post-pandemic data demands, Indian cable television provider VNet has entered the fiber broadband market as an internet service provider (ISP). In addition to attracting new customers, the service provider is also drawing from its existing customer base of 1.6 million cable TV subscribers.

Launched in May, the high-speed service will be available in the Indian states of Andhra Pradesh and Telangana. In addition to direct subscribers that VNet has already begun onboarding in the system, the operator’s affiliates, including 20 multi-system operators (MSOs) and over 4,000 local cable operators (LCOs), have also been migrated. The system now has around 50K subscribers.

VNet has introduced a range of combo plans and IPTV upgrade offers for its cable TV customers, as well as offering device add-ons that let customers enjoy broadband using their existing televisions. VNet is working on plans to use this platform to eventually upgrade all their cable TV subscribers to IPTV.

Alepo has deployed its fixed broadband solution, including key modules for affiliate management, digital BSS, CRM, billing, AAA, data monetization, voucher management, product catalog, IPoE notification portal, and more. The deployment lets VNet carry out all BSS/OSS operations such as customer onboarding through affiliates, provisioning, service activation, maintaining the customer lifecycle, billing and invoicing, and enabling 24×7 customer support through web and mobile self-care.

Affiliates will be able to directly onboard customers through the Alepo CRM, and a payment gateway integration in the web and mobile self-care will enable customers to pay online for the services they purchase.

Alepo has developed customizations to accommodate the operator’s IPoE subscribers who were unable to access the service, ensuring that they are authenticated and redirected to the captive portal. These subscribers can seamlessly access the network after a one-time login using their credentials. The system also equips the affiliates with a custom feature that enables them to track which customers are online and terminate sessions when needed.

“Our goal is to provide reliable cutting-edge services at competitive prices and to emerge as a trusted name in the region’s fiber broadband market. Through this new service, our customers enjoy high-speed fiber internet in their homes, especially relevant given the ongoing cultural shift to working from home. Alepo is our vendor of choice as it has a rich track record of fiber broadband successes. As we enter the ISP market, we are confident that Alepo’s solution will enable us to swiftly realize ROI and fully monetize our network offerings,” said R. Srinivasa Raju, Director, VNet.

Prabhakar Kakarakayala, VP-Client Relations, Alepo, said, “Our fixed broadband solution is designed to optimize ISP business functions, enabling VNet to rapidly introduce modern and advanced plans. With our affiliate and reseller modules, VNet can easily manage operations with its large number of partners to scale the sale of its services.”

About VNet

Vnetservices Cable & Datacom Limited is one of the leading cable television service providers in Andhra Pradesh, India. It also provides cable television services through its wholly-owned subsidiary, Vnet Digital Private Limited, which is one of the largest multi-system operators in India. The company aims to be a single point access provider, bringing into the home and workplace a converged world of information, entertainment, and services.

For more information, please visit https://vnetservices.in

 

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Alepo helps Costa Rican ISP launch free public WiFi with cloud-based solution

Alepo helps Costa Rican ISP launch free public WiFi with cloud-based solution

  • Coopeguanacaste offers free plans as part of the Zii WiFi program of telecommunications regulator Sutel
  • The service was launched last April in the presence of the country’s president
  • It is part of a US$69 million development plan through which Sutel intends to install access points in 515 public places across Costa Rica
  • The service is a hit with consumers, with over 1.3 million people logging in since launch
  • It is powered by Alepo’s cloud-based WiFi Service Management Platform, which allows Coopeguanacaste to offer and monetize superior customer journeys
Wednesday, September 08, 2021, SAN JOSÉ – Internet service provider Coopeguanacaste has introduced public WiFi in Costa Rica, as part of telecommunications regulator Sutel’s Zii WiFi initiative to improve connectivity across the country. Digital enablement and revenue management software provider Alepo has deployed their carrier WiFi platform to power the network.

The service was launched in Guanacaste in April last year in the presence of Costa Rican President Carlos Alvarado Quesada, and is part of Sutel’s Espacios Públicos Conectados (public connected spaces) plan to provide WiFi at 515 sites including parks, plazas, train stations and university campuses. To this effect, Sutel has awarded contracts totaling US$69 million to Coopeguanacaste and two other ISPs. The project is hugely beneficial to residents given that broadband connectivity is low in both urban and rural areas of the country.

Coopeguanacaste’s free WiFi offered through the Sutel program has made a significant impact in Guanacaste. Since its launch, over 1.3 million new users have signed in.

“We are growing fast, and it is encouraging to see the number of new users month after month. Alepo’s WiFi platform is helping us ensure that the service is used widely, while also enabling us to make the project a financial and operational success for the company,” said Gerardo Gutierrez, General Manager, Coopeguanacaste.

Alepo’s WiFi Service Management Platform (SMP) enables Coopeguanacaste to use surveys to offer users free WiFi in this initial phase and has several capabilities for their future growth including partnerships with location owners, WiFi roaming with an international education network, and premium plans for Coopeguanacaste subscribers.

The cloud-based solution runs on Amazon Web Services (AWS), reducing capital expenditure, while still providing seamless integration with the access controllers.

“We’re proud to help Coopeguanacaste offer a service that will facilitate a digital lifestyle for millions of people in Costa Rica. Our WiFi SMP is built to maximize revenue for the provider, and it has been customized for Coopeguanacaste’s specific needs so that they can offer their customers a superior browsing experience, beginning right from the process of connecting to their network,” said Juan Espinosa, Director, Sales, LATAM, Alepo.

Alepo has several successful WiFi deployments in the region, including with mobile operators, ISPs, and banks, and was nominated for best NVF/SDN solution at the 5G & LTE LATAM Awards in 2018.

About Coopeguanacaste

Coopeguanacaste offers competitive Internet, IPTV and IP telephony services to the communities of Guanacaste. It has a robust infrastructure capable of meeting the growing demands of the region. It is the largest cooperative in Guanacaste, aiming to lead in production, distribution and sale of information and communication technology and multiple services following the principles of corporate social responsibility and sustainable development for satisfaction of its customers, members and partners.

For more information, please visit www.coopeguanacaste.com/es/servicios/telecomunicaciones

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Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

  • The network transformation will enable Celsia to introduce automation in its fiber broadband network
  • Alepo’s AAA Server will help Celsia maintain high QoS, scaling to support the operator’s growing customer base
  • The platform includes an advanced analytics and reporting module, providing insights into customer behavior to help create more personalized offerings
  • The project will boost the network experience while lowering operational costs and improving revenue
Friday, August 13, 2021, Bogotá, Colombia – Leading Colombian energy company and internet service provider Celsia is modernizing its fiber broadband network with a AAA transformation from global digital enablement expert Alepo. The network transformation will enable the service provider to boost customer experience (CX) by introducing modern and advanced plans and automating processes.

With demand for residential internet increasing in Colombia, especially during the pandemic, Celsia is committed to improving QoS and network performance. The operator has also been encouraging its customers to stay at home and choose remote support services rather than visiting physical stores. The modernization project will help ensure Celsia is able to enhance services for its customers, many of whom rely on quality internet access at affordable prices while they stay, work and learn from home. In addition to empowering customers, it will also enable the operator to lower operational costs.

Alepo will deploy its Broadband AAA solution for the project, which includes its 5G– and NFV-compliant AAA server, EMS, DHCP server, DNS, and an advanced reporting module. The solution’s modular, open, and virtualized architecture will ensure low-risk rapid implementation, including integrations with the operator’s existing infrastructure.

Alepo’s AAA will enable horizontal and vertical scaling and ensure five-nines availability, letting the operator support its growing customer base while maintaining uninterrupted high-quality services. The platform will grant Celsia full control over session speeds to create flexible and innovative offerings. With advanced analytics and custom reports, Celsia will be able to gain insights into customer behavior patterns and create more granular and contextual offers.

Customers will also receive expiration notifications and, once their plans have lapsed, they will be redirected to the captive portal for renewal. Automations in the platform will enable Celsia to streamline and accelerate the customer sign-up process. Customer profile provisioning will also be automated, and a responsive GUI will enable agents to intuitively use the system.

“At Celsia, we are committed to providing affordable high-quality internet services that help enable our customers’ increasingly digital lifestyles, even more so in the pandemic. We encourage our customers to maintain social distancing and we want to make sure that even while they stay at home, they can access our support services, including billing, plan changes, troubleshooting, and more. Alepo’s AAA Transformation will enable us to keep pace with these evolving market needs while driving ROI. Alepo is among the most reputed AAA vendors and we are confident their platform will enable us to increase automation, boost CX, and improve revenue,” said Diego Armando Ruiz Giraldo, Design and Engineering, Internet, Celsia.

Juan Espinosa, Director LATAM, Alepo, said, “We’re proud to partner with Celsia in their mission to accelerate digitization by making high-speed data services easily accessible to residential users. Alepo’s Broadband AAA will help Celsia bolster its high-speed fiber internet services, improving the network experience and lowering costs. With the system’s advanced and flexible reporting capabilities, Celsia will be able to fully monetize their services.”

About Celsia

The energy company of Grupo Argos, Celsia generates and transmits efficient energy from renewable sources, and its portfolio extends beyond energy. The company also offers residential and enterprise internet services, as well as comprehensive solutions to real estate developments ranging from energy, internet, charging stations to the management of sewerage and cleaning services.

For more information, visit https://www.celsia.com/es/

About Alepo