Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

Colombia’s Celsia set to modernize its broadband network with Alepo’s AAA Transformation

  • The network transformation will enable Celsia to introduce automation in its fiber broadband network
  • Alepo’s AAA Server will help Celsia maintain high QoS, scaling to support the operator’s growing customer base
  • The platform includes an advanced analytics and reporting module, providing insights into customer behavior to help create more personalized offerings
  • The project will boost the network experience while lowering operational costs and improving revenue

Friday, August 13, 2021, Bogotá, Colombia – Leading Colombian energy company and internet service provider Celsia is modernizing its fiber broadband network with a AAA transformation from global digital enablement expert Alepo. The network transformation will enable the service provider to boost customer experience (CX) by introducing modern and advanced plans and automating processes.

With demand for residential internet increasing in Colombia, especially during the pandemic, Celsia is committed to improving QoS and network performance. The operator has also been encouraging its customers to stay at home and choose remote support services rather than visiting physical stores. The modernization project will help ensure Celsia is able to enhance services for its customers, many of whom rely on quality internet access at affordable prices while they stay, work and learn from home. In addition to empowering customers, it will also enable the operator to lower operational costs.

Alepo will deploy its Broadband AAA solution for the project, which includes its 5G– and NFV-compliant AAA server, EMS, DHCP server, DNS, and an advanced reporting module. The solution’s modular, open, and virtualized architecture will ensure low-risk rapid implementation, including integrations with the operator’s existing infrastructure.

Alepo’s AAA will enable horizontal and vertical scaling and ensure five-nines availability, letting the operator support its growing customer base while maintaining uninterrupted high-quality services. The platform will grant Celsia full control over session speeds to create flexible and innovative offerings. With advanced analytics and custom reports, Celsia will be able to gain insights into customer behavior patterns and create more granular and contextual offers.

Customers will also receive expiration notifications and, once their plans have lapsed, they will be redirected to the captive portal for renewal. Automations in the platform will enable Celsia to streamline and accelerate the customer sign-up process. Customer profile provisioning will also be automated, and a responsive GUI will enable agents to intuitively use the system.

“At Celsia, we are committed to providing affordable high-quality internet services that help enable our customers’ increasingly digital lifestyles, even more so in the pandemic. We encourage our customers to maintain social distancing and we want to make sure that even while they stay at home, they can access our support services, including billing, plan changes, troubleshooting, and more. Alepo’s AAA Transformation will enable us to keep pace with these evolving market needs while driving ROI. Alepo is among the most reputed AAA vendors and we are confident their platform will enable us to increase automation, boost CX, and improve revenue,” said Diego Armando Ruiz Giraldo, Design and Engineering, Internet, Celsia.

Juan Espinosa, Director LATAM, Alepo, said, “We’re proud to partner with Celsia in their mission to accelerate digitization by making high-speed data services easily accessible to residential users. Alepo’s Broadband AAA will help Celsia bolster its high-speed fiber internet services, improving the network experience and lowering costs. With the system’s advanced and flexible reporting capabilities, Celsia will be able to fully monetize their services.”

About Celsia

The energy company of Grupo Argos, Celsia generates and transmits efficient energy from renewable sources, and its portfolio extends beyond energy. The company also offers residential and enterprise internet services, as well as comprehensive solutions to real estate developments ranging from energy, internet, charging stations to the management of sewerage and cleaning services.

For more information, visit https://www.celsia.com/es/

About Alepo

Wind Telecom to modernize its FTTx network with Alepo’s AAA in the public cloud

Wind Telecom to modernize its FTTx network with Alepo’s AAA in the public cloud

  • The leading Dominican Republic service provider is transforming its GPON infrastructure for its FTTH and FTTO services
  • The public cloud deployment means Wind Telecom will not need to manage any infrastructure
  • The project will introduce process automation to eliminate the legacy system’s manual configurations, boost security, and improve the user experience
Tuesday, August 10, 2021, Dominican Republic – Wind Telecom, a leading service provider in the Dominican Republic, is modernizing its GPON network infrastructure for its FTTH and FTTO services by implementing digital transformation expert Alepo’s AAA solution. The modern and advanced AAA will be deployed in the public cloud, which means Wind Telecom will not need to manage any infrastructure.

With steadily increasing demand for high-quality internet services in the Caribbean island nation, Wind Telecom decided to support its growing subscriber base by modernizing its network. Deployed in partnership with local system integration expert Ledefyl, Alepo’s AAA server will eliminate manual configurations that were required by the legacy system, minimizing errors through process automation. The new platform will enhance security and boost user experience for the operator’s staff as well as customers.

Alepo’s AAA solution will enable the operator to manage dynamic protocol policies based on customer needs. Wind Telecom will be able to send messages and windows to customers when they are browsing as well as general notifications upon request.

Alepo’s solution employs a modular, open, and virtualized architecture that will ensure low-risk rapid implementation. And, as it does away with physical infrastructure through public cloud deployment, it will also keep operational costs low.

The vendor-agnostic AAA will integrate with Wind Telecom’s existing CRM and network infrastructure. Its initial capacity is for 25K simultaneous subscribers and will be able to seamlessly scale as traffic grows over the next several years.

Elvy Durán, Director Network Operations, OPTI, InfoSec and TV platforms, Wind Telecom, said, “Alepo’s expertise in AAA deployment and success in the region made them the ideal partner for this project. We hope to provide an unparalleled network experience to our customers and we are certain that Alepo’s modern, advanced, futureproof solution will enable us to cater to our customers’ evolving needs.”      

Nicolás de León, Commercial Director, Ledefyl, said, “Given Alepo’s rich global history in delivering AAA innovations, we’re confident of a successful partnership as we work together to help Wind Telecom to modernize its network and accelerate data innovation in the Dominican Republic.”

Juan Espinosa, Director – Sales, LATAM, Alepo, said, “We are pleased to partner with Wind Telecom for this project as they help empower customers in embracing a more digital lifestyle. We’re certain that this project will enable Wind Telecom to improve its processes by introducing automation and eliminating manual intervention. In addition to ensuring high network performance by providing five-nines availability, Alepo’s AAA solution will help the operator in supporting dynamically changing traffic demands, enhancing security, and lowering operational costs.”

About Wind Telecom

Wind Telecom, SA is a telecommunications company in the Dominican Republic that provides integrated internet, online television, and telephone services to individual customers. specialized services to companies, institutions, and other service providers. Its voice and data network are completely IP. It is based primarily on 4G LTE technology, and also relies on point-to-point microwave access and fiber optic networks for the transport of large volumes of information.

For more information, please visit https://www.wind.com.do/

About Ledefyl

A group of companies with over 20 years delivering telecommunication projects in America and the Caribbean, Ledefyl provides support on all stages to build, expand, or modernize networks efficiently. Ledefyl helps achieve service goals through the integration of technology market-leading solutions for a wide range of applications, from access to core and applications. It has a comprehensive portfolio of products to deliver solutions for service providers, finance, health, utilities, and enterprises, through on-premise, cloud-based, or managed services delivery models.

For more information, please visit https://www.ledefyl.com.uy/

 

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How a carrier-grade AAA optimizes the network

How a carrier-grade AAA optimizes the network

How a carrier-grade AAA optimizes the network

 

April 12, 2021

 

 

 

Introduction

Customer experience is the key differentiator for operators today, and while there are several other contributing factors such as automated support and digital engagement, one of the best ways to boost CX is by providing a superior network experience. Though often overlooked, successfully modernizing your network means recognizing the role of upgrading the AAA helps alleviate a host of challenges to boost network performance.

Key carrier-grade AAA features that optimize network performance

A modern and robust AAA and policy framework provides features that optimize network resource utilization and boost performance, even with dynamically changing traffic load. These include:

High availability

A highly responsive AAA server with failover support helps maximize efficiency and ensure 99.999% availability for carrier-grade performance as the network grows.

Powerful scripting engine

A high-performing scripting engine ensures high performance and sub-millisecond latency, and enables operators to write and implement custom authentication and authorization rules in-house.

Noise management

AAA signaling noise is often produced on wireline networks by repeated authentication failures and errors. A robust AAA efficiently mitigates noise issues, instructing disturbing devices to take corrective measures, keeping network performance high. In addition, an intelligent system also enables service providers to easily identify and block malicious attempts to disturb or overburden the network.

Real-time policy control

A modern AAA lets service providers ensure zero revenue leakage, implement mid-session policy changes, deliver bandwidth on demand, and instantly communicate with customers.

Scalability

A stateless AAA stores sessions and data in a centralized database, ensuring that another AAA node takes over if one is down and enabling dynamic vertical as well as horizontal scaling without network downtime.

Rerouting and offloading traffic

A next-gen carrier-grade AAA enables service providers to alleviate network traffic by authenticating and authorizing mobile subscribers who connect from 3G, LTE, or 5G networks and seamlessly offloading them to services such as WiFi for calling or data sessions.

Emergency mode

The AAA can provide a fail-proof backup system to authenticate users if database connectivity is lost by automatically switching to emergency mode, helping prevent service disruption caused by single points of failure.

Automated service restoration

A AAA that enables rapid recovery from system failures or outages helps minimize strain on resources and optimize performance.

Web-based administrative portal

Operators can monitor and troubleshoot issues from a single interface. They can also automatically redirect customers to a self-care portal.

Interoperability

A carrier-grade AAA server that is interoperable with other networks lets operators deploy a multi-vendor network, not only lowering network costs but also boosting performance.

How Alepo AAA transformation optimizes networks

Ensuring a seamless migration is a major consideration for operators when undertaking a AAA transformation. Alepo provides a proven and scalable integration framework with provisioning support using API Gateway, ensuring a zero-downtime migration that does not impact existing integrations or IT systems. Alepo’s NFV-compliant AAA is stateless, enabling five-nines availability, and has an industry-leading benchmark of 36,000 transactions per second (TPS), supporting horizontal and vertical scaling. The highly stable system increases operational efficiency, with centralized monitoring to reduce on-ground staff dependence. Further, centralized configuration management minimizes errors by enabling operators to rapidly and easily configure changes across all AAA nodes. With automated workflows and web-based interfaces, Alepo’s carrier-grade AAA Server enables service providers to create, launch, deliver, and manage services within hours.

Begin your AAA transformation journey now: book a demo.

Gayatri Sarang

Gayatri Sarang

Lead Content and Engagement Specialist – Marketing

Gayatri is part of the content and communications brigade at Alepo. Having locked focus on the telecom domain in recent years, she has vast and diverse experience in writing for leading publications. She moonlights as a volunteer urban wildlife rehabber and is a passionate baker.

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How the AAA server ensures security in telecom networks

How the AAA server ensures security in telecom networks

How the AAA server ensures security in telecom networks

April 5, 2021

Introduction

In 2020, around 22 billion internet of things (IoT) connected devices were in use worldwide, a number that’s expected to reach 50 billion by 2030, according to Statista. As networks become more complex and vast, configuring and controlling access to ensure security in the absence of Authentication, Authorization, and Accounting (AAA) is virtually impossible. Put simply, AAA is one of the gatekeepers of the modern telecommunications network. And while we all know that it is integral to every network today, it deserves more credit than its usually given in ensuring the security of a modern network.

Device use continues to surge as 5G and the IoT ecosystem become more widespread. Plus, operators now offer more granular and contextual plans for different customers, as well as advanced billing and charging plans for an ever-increasing array of services. As the number of devices connected to a network as well as the services available to them proliferate, networks are more susceptible not only to accounting errors but also to security breaches and threats such as identity theft. AAA assumes a significant role in ensuring security for these dynamically changing network needs.

How AAA works

The AAA server does just as its name suggests: it authenticates or validates subscribers and their credentials, verifies what services and QoS each subscriber is authorized to access, and ensures proper accounting so that customers are accurately billed for the services they use.

Authentication

The first step in AAA security is Authentication. It serves as the first line of defense in protecting network resources against fraud and identity theft, employing multimodal authentication methods.

Whenever anyone tries to access the network, the job of the Authentication function is identifying whether they are meant to be granted access, and also ensuring that the user is in fact who they claim to be. It does so by ensuring the user enters valid credentials, such as username, password, biometrics, or any other security measures that have been implemented by the operator. These credentials are stored in the operator’s database, against which the Auth server verifies the input given by the user. This database is constantly updated and monitored by network and system administrators.

If the user’s credentials are valid, they are granted access. Those with fraudulent or erroneous credentials are denied access. All network use of verified users is monitored and logged for future reference.

Authorization

Once authenticated, the next step for the AAA is determining what policies apply to the user. These policies will govern the user’s authorization levels, defining what resources, services, and QoS the user can access.

AAA policies can be defined on a host of parameters, such as the time or day, the user’s location, how often they’ve logged in, how much bandwidth they’ve consumed, fair usage, and so on. These policies can also restrict certain actions, such as retrieving and/or changing passwords.

Accounting

The final step for the AAA server is to take stock of the network resources accessed by the user, such as data consumption and duration of their session.

These usage details serve two purposes. One, they ensure the user is accurately invoiced for their consumption. Another important aspect of accounting is to enable administrators to access audit logs to review how and by whom the network was accessed. This usage data is useful to gain valuable insights into customer behavior, usage patterns, and more. These business intelligence (BI) insights help operators create more contextual offerings and enable them to anticipate network use.

Benefits of AAA security

AAA offers a host of technical benefits for operators in implementing network security:

  • AAA forms a multi-layered security barrier to secure, measure, and monitor how the network is accessed and by whom, thwarting malicious attempts by cybercriminals to steal and misuse data.
  • As cases of data breaches such as identity theft continue to increase, telecom AAA assumes a vital role in strengthening a telco’s data assets by enabling sound practices in identity and access management.
  • With AAA, controlling access does not require a statically configured network, pre-defined connectivity modes, fixed or immovable systems, or even fixed IP addresses by enabling operators to secure the network using more granular techniques such as integrating user directories to provide access to specific groups of users. This dynamic approach is especially relevant given the growing number of devices accessing the network through various means.
  • It grants operators more control and flexibility in configuring network access, and also lets operators implement multiple standardized authentication methods.
  • It employs several back-up systems to ensure redundancy if one security server is down or there is excessive network congestion.
  • A centralized security database grants specific access to each user using their unique credentials, enabling easy and swift access termination for inactive or banned users.

How Alepo AAA can help mitigate network risks

Alepo’s modern and scalable AAA Server enables flexible configuration and control over how network resources are used. It provides failsafe systems to ensure that there are no lapses in security even during network outages.

The NFV- and 5G-compliant AAA overcomes the previous limitations of physical hardware. With its evolved architecture, Alepo’s future-proof virtualized AAA (vAAA) helps operators optimize infrastructural resources and ensure the network remains secure even when traffic increases. (Also read the whitepaper: The Evolution of AAA Infrastructure For NFVi Compliance.)

The stateless AAA stores sessions and application states in a centralized database, distributing the transaction load for faster response times while ensuring high levels of security.

The dual-stack AAA supports RADIUS and Diameter protocols for full convergence, enabling a single system to enable secure access to services across all networks (fixed, wireless, and mobile). This includes modern services such as IoT, WiFi calling and offload, and more.

With five-nines availability, Alepo AAA Server ensures network performance is always high while keeping the network safe from external security threats.

Alepo has regarded AAA as a crucial network function and has been at the forefront of AAA innovation from its inception. Today, Alepo AAA Server is at the heart of operations for some of the largest telcos in the world, with millions of subscribers benefiting from its capabilities. The cutting-edge solution is high-performance, self-healing, open (via REST and API gateway), and highly configurable, serving diverse use cases. Its AAA Transformation enables even large operators to seamlessly replace the core network functionality without impacting existing systems, ensuring transparent integration with other core components such as BSS and CRM.

Gayatri Sarang

Gayatri Sarang

Lead Content and Engagement Specialist – Marketing

Gayatri is part of the content and communications brigade at Alepo. Having locked focus on the telecom domain in recent years, she has vast and diverse experience in writing for leading publications. She moonlights as a volunteer urban wildlife rehabber and is a passionate baker.

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Eiasa enters high-speed FTTx market in Colombia using Alepo’s Broadband AAA

Eiasa enters high-speed FTTx market in Colombia using Alepo’s Broadband AAA

  • Called Megaya, the high-speed internet service has been launched in response to increasing demand for affordable high-quality internet services in Medellín
  • Alepo completed the deployment remotely, in partnership with system integrator Italtel, working around pandemic-related travel restrictions
  • Alepo’s solution, which includes its highly scalable AAA, DNS, and EMS, enabled Eiasa to introduce unlimited data plans, specific validity capped plans with email notifications, and more
  • Customers trying to access the network are redirected to the captive portal to purchase and renew their plans
  • The solution offers BI insights and data usage reports, enabling sound business decisions
Wednesday, March 31, 2021, Medellín, Colombia – Colombian energy company and ISP Energía Integral Andina SA (Eiasa) has introduced a high-speed internet service called Megaya to meet increasing demand in the city of Medellín. The greenfield fiber broadband network has been implemented using digital enablement solutions provider Alepo’s Broadband AAA solution, in partnership with local system integrator Italtel.

The deployment, which is partially funded by the government, provides high-quality FTTx services to underserved locations. Its affordable price point makes it especially beneficial to strata 1 and 2 populations.

As part of its standard-based solution, Alepo has deployed its AAA, DNS, and EMS to meet Eiasa’s requirements of a high-performance, reliable, hardware- and network-agnostic system. The AAA helped Eiasa introduce unlimited data plans with and without speed caps, as well as specific validity capped plans with email notifications to send customers expiration alerts. Customers trying to access the network are redirected to the captive portal to purchase and renew their plans.

Alepo’s AAA infrastructure is highly scalable, supporting Eiasa’s plans for future growth. It is geographically and locally redundant with disaster recovery to ensure high availability (99.999%). It grants full control over session speed and plans, enables advanced subscriber management, and lets Eiasa block forbidden sites. A high-performing scripting engine enables the service provider to write, implement, and run custom authentication and authorization rules in-house.

The zero-revenue-leakage system also provides BI insights and usage reports to help monitor subscriber data consumption patterns to enable Eiasa to make statistically sound business decisions.

Alepo remotely managed the entire deployment, including network configuration and all project-related communication, overcoming global travel restrictions in place due to the pandemic.

“There’s been a global shift to working from home and Medellín has been no exception to this digital evolution, considerably increasing demand for an affordable high-quality broadband network. With the launch of Megaya, we are already helping connect the unconnected and underserved with cost-effective high-speed high-QoS offerings. Alepo’s AAA offers us the flexibility to offer contextual plans and ensure customer satisfaction while maximizing ROI,” said Jeyfer Rojas, Director of Operations, Eiasa.

Juan Espinosa, Director LATAM Alepo, said, “Alepo’s AAA has enabled Eiasa to provide quality broadband services and help bridge the digital divide in Medellín. Its reporting capabilities will ensure that Eiasa is able to fully monetize the service. The scalable solution will ensure high QoS even as traffic load increases, enabling Eiasa to rapidly expand its broadband presence in Colombia.”

Myriam Ortega Angulo, Project Manager, Italtel, said, “Alepo has a rich track record in delivering innovative broadband solutions around the globe, and we are pleased to have partnered with them in helping Eiasa connect the unconnected in underserved markets in Medellín.”

Alepo has been a pioneer in building and developing AAA and virtualized AAA (vAAA) infrastructure for nearly two decades, with its solutions powering operations at several Tier-1 operators globally.

About Eiasa

Energía Integral Andina SA (Eiasa) is a technology integrator dedicated to the commercialization of energy equipment and industrial battery production, the development of engineering projects focused on electrical services, telecommunications, and civil works. Eiasa sets new standards of excellence and innovation in engineering services and solutions. The company has a presence in Colombia, Ecuador, Peru, Panama, the United States, and China. The launch of its high-speed internet service, Megaya, marks its foray into the fiber broadband market in Colombia.

For more information on Megaya, please visit https://megaya.com.co

For more information on Eiasa, please visit https://www.eiasa.com.co/

About Italtel

Italtel is a multinational information and communication technology company that combines the traditional positioning in networks and communications services with the ability to innovate and develop solutions and applications for digital transformation.

Italtel designs end-to-end solutions that address key issues for productivity and business success as well as for the evolution and simplification of network infrastructures.

Its know-how on cutting-edge technologies and the ability to innovate are the outcome of a constant commitment to industrial research projects at the European, national, and regional levels in the sectors of software, telecommunications, and IT.

For more information, please visit https://www.italtel.com/about/about-italtel/

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